Brought my lifted Duramax into Glendale Lube Center for an oil change and fuel filter replacement…read moreand immediately realized my truck was probably the smallest ego in the parking lot. Most shops see this thing pull up and suddenly everybody disappears to 'lunch,' but not here. Maria and Cesar handled it like absolute veterans. Maria was at the front desk looking so good I almost forgot why I came in there in the first place. Customer service was flawless she had the whole place running smoother than my truck after the service. Meanwhile Cesar looked like the final boss of diesel mechanics. Dude walked up to the truck like he'd wrestled lifted suspensions in hand-to-hand combat before breakfast. I'm pretty sure at one point they needed FAA clearance to work underneath my truck, but somehow they got the oil change and fuel filter done fast, clean, and without launching a socket into orbit. Truck came back running perfect, no leaks, no problems, and no 'check engine light surprise package' two miles later. Honestly Glendale Lube Center feels less like a lube shop and more like a Fast & Furious side quest. Great people, great vibes, and solid work. Maria and Cesar definitely made the experience legendary.

I brought my 2018 Chevy Silverado Duramax to Glendale Lube Center for an oil change, and I'll be…read morehonest... I expected them to call the fire department just to reach the hood. My truck is on a 12-inch lift with 42-inch tires, which basically means it's less of a truck and more of a mobile observation tower. Small children look at it the way people look at monster trucks at a county fair. Most oil change places take one look at it and suddenly say things like "our lift is down" or "we don't service... aircraft carriers." Not these guys. They walked out, looked up at the truck like they were inspecting a skyscraper, nodded, and got to work like it was a completely normal Tuesday. One of the techs climbed up there like a Navy SEAL scaling a building. Next thing I know, oil change done, no drama, no weird upsells, and nobody needed a ladder from Home Depot. Truck runs great, still sits high enough to change the weather pattern in Glendale, and I'll definitely be coming back. 10/10. If your truck is ridiculously tall and slightly irresponsible like mine, these are your people.

Very nice wiped down my hood and gave standing ovation upon exit. General manager also spoke in…read moreverse so that was a plus.

Great service Friendly staffs. Quick and effective. I get to use 15$ coupon upon checkout as…read morereturning customer . Would definitely recommend this place therefore this certain location.

Was driving to another smog check place and saw their sign. Dropped in the see if they could see…read moreme. They did right away and even price matched the place I was going to! Gio was great. Friendly and efficient. I was in and out of there in 15 min. Sometimes it pays to just drop in and be friendly.

Ok aside from making me wait almost 20 mins to get my car on the lot. After patiently waiting I…read morepolitely asked for help and he said he's busy and if I like I can come back another day says the older larger white guy. Well that was an asshole move and you can't seem to get your business organize while your flirting with a female customer wasting your time on that rather addressing cars waiting . This is terrible service and rude customer service

I really recommend this place! The owner Nick is sooo professional, as well as Ara an unbelievable…read moremechanic with sooo many skills, so quick! He knows what he is doing and can work on German or American cars. They are all very honest!!! They will accommodate.

The staff was friendly and the repair was done properly. The pricing was reasonable, and they took…read morethe time to explain the work that was needed. The only reason for 3 stars is that the service took a bit longer than expected, but overall it was a decent experience.

Great guys that always do a good job, very honest, straightforward and helpful. Their biggest…read moreproblem is being too busy with returns customers! I've been going here for 15+ years and I can't say enough good things about ISE!

They keep your car for days before they tell you the issues... Never same day what your options are.read more

Sean and Rob were absolute gentleman and did such a professional courteous job. Rob even showed me…read morean issue that was underneath the car and referred me to somebody and showed me the exact part to get replaced for an ongoing issue. Sean also showed me another defective part in person that was a small but big part to a potential oil leak. They're extremely affordable and just amazing service and honest guys. This is my home smog will definitely be back again thank you guys. You guys are amazing!

In the past, always, gone to automotive dealer for service. Have been repeatedly over sold…read more Went to this location on recommendations, of friends. Team head Alejandro, polite, clear and explains process. Applied a coupon and was clear on price. There was, one car ahead, Alejandro, did paperwork. I went into wait room. Car was on rack in about 15 minutes. Alejandro, did service, I could see, from window. covering all bases. Did not try, or, have any reason to upsell, like dealer shop. Got a print out at time of payment with all services. I will come here again. All bases covered and no monkey business!!!

Amazing service super fast they didn't even charge me they removed the nail from my brand new…read more tires,Ernie was,super nice .ty I highly recommend them

Today I had appointment in Glendale 2, maybe you can check in the system…read more Owner was so aggressive, without saying even Hi, he just was staring at me. After I explained the issue etc, he did not check anything, he said that I need to change tires for 1000$, I do not need that as mine are fine, I just need service for wheels and he refused because as he said "I can check your issue with tires after I will change them to the new one". I explained one more time that I don't need to change them, they are fully fine, he just took car keys, sat in my car, drove it to the middle of the street and left it there. I asked- "So, you will not provide service because you can only change tires for 950$ and only after you are able to check my car even the battery?" He replied- "Yes" I just wanted to get service, but received this instead. I hope this manager gets some feedbacks as Yelp is full of his behavior. I hope some actions will be taken, I loved it, but after this experience I will not come back.

Greg & George have taken great care of 2 of my cars. I had a 1988 BMW 325i, with all kinds of…read moreelectrical problems. They fixed the problems and kept my car running for years. Once the BMW was finally done, I bought a 2004 Honda Accord, and they keep it in top shape. They're fast, honest, never pressure me to do additional, or unneeded repairs. No nonsense, great work, reasonable pricing. I'm grateful for them!

I highly recommend Western diagnosis & repair. Greg &…read moreGeorge have always taken excellent care of my vehicles over the years. They provide quality work! Another reason I would recommend coming here is because they do not try to talk you into fixing things that don't need fixing like many mechanics do just to make extra money. They are hard-working & honest professionals If you would like to have your vehicles taken care of with mechanics that treat you with kindness, respect, & value you as a customer, then I would recommend Western diagnosis and repair Keep up the great work. You are truly appreciated in the community. !