In April 2021, I began looking for a Toyota RAV4 Hybrid. I met with Thomas Leal who was a very…read morepolite and knowledgeable sales representative, but he didn't have the inventory to meet my request. He didn't forget about me and called 5 weeks ago to notify me that the car I was interested in would be in Ira's inventory at the end of October. Even though we had a big storm on Cape Cod on October 27th, and many businesses lost power & internet services for 2 days, Thomas relented and contacted me that the car was in Ira's possession. Two business days were lost to the power outage (at the end of the month), so there were many customers waiting to buy their cars in a mad rush during the last 2 days of the month. Thomas did his very best to give me his attention and tag teamed with Geoff Giampapa, who worked with me to give me an equitable trade-in price for my existing vehicle. Both Thomas and Geoff helped me with any obstacle or questions and were very patient. They didn't rush me and were very respectful. I would not hesitate to recommend or buy more cars from these two professionals and Ira Toyota. Thank you! Frankie Buck

Bought a new 4Runner 11/2025. Went in for oil change at 15k miles…read more Had an 11:30 appointment, a bit after 1:00 I had enough. Car hadn't moved nor had anyone communicated anything. You lost a customer all because you didn't keep me informed about any delays. I understand labor issues, but if you know you're running behind schedule, I should have been informed. What's the purpose of an appointment if the time for the appointment means nothing?

I recently purchased a new Honda Ridgeline at Hyannis Honda. The sales person was Rachel Ferreira…read moreand she was outstanding. No high pressure gimmicks, she was extremely helpful!

I recently had surgery and was unable to get out to the dealer to buy a new car. I reached out to…read moreHyannis Honda and they connected me with Rachel Ferreira one of their sales associates. Rachel did an amazing job helping me find the car I wanted and worked with me to negotiate a very, very fair deal. Her communication all on the phone and online and through text messages was amazing. I must tell you I bought many many cars over my life and this was the least stressful most relaxing experience I've ever had. I recommendation is if you're looking for a new car definitely check out Hyannis Honda. And if you want an amazing stress-free experience speak with Rachel. Thank you, Rachel and the rest of the Hyanis Honda team for making this the best car buying experience of my life.

Long story short: we had a problem with our car that was under warranty, only one year old. Mazda…read moreUSA issued a TSB (Technical Service Bulletin) about the problem, so it was clear that there was a fix needed, and that it should have been fixed under warranty. We had bought the car at a suburban Boston dealer who will not be named. That dealer tried to say that the issue was normal wear and tear, even though the folks at Mazda USA said it was a manufacturer's fault. The Boston dealer was extremely rude and dismissive. We will never go there again. Turn the page to Mazda Cape Cod; they were friendly, understanding, and professional. They fixed the problem immediately. I cannot say enough good things about this Service Department, and special commendations to Corey German, Rafael Hernandez, and the technician Daryl Delancey. And thanks also to Mazda USA. They too were professional and understanding. We WILL buy a Mazda again! Love the car and the brand. Next time, go to Mazda Cape Cod!

I just Dealt with this Dealership. The salesmen Justin and…read moreManager are unscrupulous for what they Did To Me. We agreed to Use my chosen Finance Company, and after they had me put my Deposit Down on the Vehicle. The Salesmen used Their Own Banks, instead of using mine. The bottom line they choose their Partnered Finance/Bank instead of what We Agreed upon. After Speaking with an Affiliate I was told it happened often with this Same Dealership.

We found the perfect vehicle at this dealership and the whole team made the buying process quick…read moreand easy! The front of the house team was very responsive and knowledgeable and they helped with every step of the process. The car was road ready when we went to pick it up and it's a great vehicle! Thank you team!

Stay away from these crooks will sell you a car with serious internal engine issues have check…read moreengine light come on .Then claim they know nothing about while screwing me and a young family at the time complete scumbags .

I cannot thank the people at Copeland Subaru's service center enough!! Traveled to Cape for a…read morewedding this weekend, and my car wouldn't start. Mind you, this same problem happened while I was home in NY, but at that time, the AAA person assured me that my battery was fine, and that I'd be safe to travel "as usual", including long distances - which is why I still drove, and I'm equally grateful that I made it to Cape safely. In hindsight, knowing what I know now, I would've delayed my trip by a few hours and gotten this resolved back home. Either way, I'm in a panic and called AAA to help me jumpstart, but I still needed somewhere to go to fix the issue. This was already 2pm so when I found this Subaru location, they were very upfront with me about whether or not they could help me given time constraints, but given the unexpected nature (and my pleas), they were willing to try. Ryan at Copeland Subaru was kind enough to offer to have someone drive over to jumpstart my car (I was super close by, otherwise it wasn't something they'd usually do) since we weren't sure how long AAA was going to take, and I was trying to reach them by 3. Thankfully AAA arrived in minutes from my request, got me started, and I was about to get to the Subaru. Immediately upon arrival, they checked me in, got all my info, and got started. I had probably checked in with them 3-4x in the few hours I was waiting since I had been trying to make it to a rehearsal dinner that evening, and not once did they make me feel like I was a bother. They diagnosed, changed my battery, gave me recommendations, and sent me on my way - and I made it to the dinner! I am forever grateful! Everyone here is genuinely kind, and I will never stop recommending them enough for the transparency, efforts, and patience they gave to make sure I would safely travel home again!

I had the best car buying experience ever here! The men who took care of me, and I say that because…read morethey really did, were simply delightful. They showed me respect and honesty. I would not hesitate for a moment to purchase a car from them again. Thank you Copeland Subaru!

Ryan always goes above and beyond. He bought my car, gave me an excellent price for it and I had a…read morecheck in hand the next day. He also helped me with a private purchase. He went to the sellers house and looked it over for me. THEN he got it registered for me and hand delivered the registration. He's always ready to help and is extremely knowledgeable and honest.. I highly recommend this family owned business.

Horrible customer service, was looking to purchase a car from them, I told them I'll send a deposit…read moreso they can hold it. Came to an agreement with Casey sending me videos on the car. Never got them. Called again his brother answered I told him where would he like to deposit I want the car. Later then text me saying it's pending to a local customer?! Called back next day Casey brother answered being all disrespectful and hangs up. Seriously? These guys don't know how to run a business. Total du bags!

Great sales help, great product, great management, great financial officer. All around great…read moreexperiences with everything and everyone. Definitely recommend buying Hyundia. Especially at Belise Hyundai of cape cod in Hyannis on Bearse Way and Falmouth Road. From my sales associate Coby, sales manager Jason and sales associate Jeramy. Great and quick financial mngr. Bob G. Just walked me through the process of finance and much more, treated well from Samantha the web designer behind the sales/showroom floor greeting people with a beautiful bright smile. No shenanigans as I've had with other new car dealerships. Thank you all for an excellent experience purchasing my 2020 Palisades. Ps - the color and packages I wanted wasn't on property. They said that they would find it and they delivered on everything that they said they would. It was delivered on the day they said it would be. They had my car ready for the road with plates, inspection and much more. Very accommodating with my difficulty in transferring funds. Many many thanks to you all. Patience and very very accepting with the situation and my difficult personality and my trust issues with car dealers, and with people in general. I'm working on my trust issues and how Balise Hyundai delivered on everything I wanted and everything they promised helps my trust issues. Even after seeing 2 people at the dealership who betrayed, lied, assumed, spread lies, rumors and gossip about me. Who not necessarily work there, just seeing them on different days at Balise Hyundia of Cape Cod My trust issues with everyone there at the dealership were heightened. Because of my experiences with the people I seen and know talked lies about me. This has Nothing to do with my transaction or purchase from Balise Hyundai of Cape Cod, Hyanis MA. Only affected my trauma and trust issues. Now the truth doesn't matter. The lies, rumors, misguided interpretation and gossip is stronger than the truth. Which no one ever tried to talk to me about or try to help communication with the only one person who, possibly had anything to say. I just don't know what, because I was never told why I was ghosted and I kept tying to insist on an answer... which sometimes no answer is the answer. Yet my persistence and caring about this person became a bigger problem. Sorry for rambling. I'm just sooo grateful and happy with the employees who helped me with my purchase. Thanks again

Bought 3 cars from them because Hyundai is a great vehicle. However, the sales staff seem to change…read moreevery few weeks, so they rarely have any answers. The various sales managers that I've dealt with are terrible! Lying gate keepers! Service department is great though. Don't waste your time here, go to Plymouth.

No luck finding a Tacoma then, out of nowhere, spotted one at the Car Store. 2018 Tacoma, body…read morefine, low miles, drove smooth, price lower than expected. I cannot express how delighted I am w/this deal. Alex & staff took care of all RMV details & running about. Highly recommend the Car Store to anyone looking for a very fair used car deal.

Great truck-buying experience with Alex at the Car Store Cape Cod…read more I purchased an '05 Toyota Tacoma that is rock solid, runs great, and has a solid body and frame even with 130k miles. The price was very competitive for the year and mileage, and Alex & crew handled all the RMV processes in prep for me to take delivery. Side note, they also recommended some excellent food and banking locations nearby! They had several other tempting trucks on site at the time, but I had my heart set on the Tacoma since I'd owned one back in

purchased a 2026 jeep wrangler sahara about 4 months ago great service from mike and his crew.a…read moregreat place to buy a new car.actually any of premier dealers are great! kathy and henry

My experience with Rob Wall was fabulous and my service was quick…read more That being said, the answering service is ridiculous, can't speak with ANYONE you have to wait for a call back.