Long story short: we had a problem with our car that was under warranty, only one year old. Mazda…read moreUSA issued a TSB (Technical Service Bulletin) about the problem, so it was clear that there was a fix needed, and that it should have been fixed under warranty. We had bought the car at a suburban Boston dealer who will not be named. That dealer tried to say that the issue was normal wear and tear, even though the folks at Mazda USA said it was a manufacturer's fault. The Boston dealer was extremely rude and dismissive. We will never go there again. Turn the page to Mazda Cape Cod; they were friendly, understanding, and professional. They fixed the problem immediately. I cannot say enough good things about this Service Department, and special commendations to Corey German, Rafael Hernandez, and the technician Daryl Delancey. And thanks also to Mazda USA. They too were professional and understanding. We WILL buy a Mazda again! Love the car and the brand. Next time, go to Mazda Cape Cod!

I just Dealt with this Dealership. The salesmen Justin and…read moreManager are unscrupulous for what they Did To Me. We agreed to Use my chosen Finance Company, and after they had me put my Deposit Down on the Vehicle. The Salesmen used Their Own Banks, instead of using mine. The bottom line they choose their Partnered Finance/Bank instead of what We Agreed upon. After Speaking with an Affiliate I was told it happened often with this Same Dealership.

We found the perfect vehicle at this dealership and the whole team made the buying process quick…read moreand easy! The front of the house team was very responsive and knowledgeable and they helped with every step of the process. The car was road ready when we went to pick it up and it's a great vehicle! Thank you team!

Stay away from these crooks will sell you a car with serious internal engine issues have check…read moreengine light come on .Then claim they know nothing about while screwing me and a young family at the time complete scumbags .

I can't recommend Scott Herder highly enough! He was incredibly warm, patient, knowledgeable, and…read moregenuinely just a great person to spend the day with while test driving cars. He made the entire experience comfortable and enjoyable. It's clear that he truly cares about the people he works with, and I couldn't have asked for a better car-buying experience. I wholeheartedly recommend Scott to anyone in the market for a new vehicle, and I'll absolutely be going back to him for any future car purchases!

I recently had a great experience selling my sister's car at Toyota of Orleans Kristen, Alex their…read moredriver Ray, made it a A+ dealing Thanks.

I wanted a car that had as many driver assist features available. Finding a car model with the…read morespecific ones assist features I wanted was way harder that you might you might think. I searched the web intensely. It was difficult. Apparently you cannot put "cars with driver assist" in the search engine and get a list. You search car-make, model, build your own. I finally narrowed it down to Volvo advertised the features I just had to have (led-lights,automatic-dimming, assisted-cruze-control, lane assist, and more). I never has a Volvo before. I never leased a car before. I went to Volvo of Hyannis, Mass and wandered around looking at cars then: EDWIN VALERIO | CLIENT ADVISOR came out to help. I told him I was looking a car with the driver assist features and I listed them. Edwin graciously found the car with the features I wanted. He did not waste my time with other stuff (this car has super sport mode, this car can go from 0 to 60 in 1.7 seconds, and on and on). He concentrated on what I wanted and found the car with what I needed. The car is great. Edwin and his staff worked all afternoon to get me on the road. Volvo of Hyannis is class outfit. I had a good experience. It is easy to recommend the car and the Volvo of Hyannis staff. I can especially recommend: EDWIN VALERIO | CLIENT ADVISOR Volvo Cars Cape Cod | 270 North Street, Hyannis, MA 02601 Tel. (508) 815-5400 | Fax: (508) 568-9250 Drive safely everyone.

Amazing experience! Came in for a used car I was very interested in. Right off the bat I was…read moretreated with upmost care and they were transparent about everything! They worked their best to get me the best deal as I was financing. I came from another dealership in the area and had a very unpleasant experience there, but at Volvo of Cape Cod it was night and day! Everyone was so kind and helpful! Ended up closing on the car the same day! They serviced and detailed the car before I picked it up, it felt like getting in a brand new car! These guys put their upmost care into their cars as well as their customers. Big shoutout to Terrance he was phenomenal and so knowledgeable about the vehicle! Big shout out to Christine as well for going above and beyond to get me an amazing deal! Shoutout to the whole team really! Everyone was so helpful and so courteous to me. I could not be more satisfied with my purchase as well as their customer service. I'd give them 6 out of 5 stars if I could!

I cannot thank the people at Copeland Subaru's service center enough!! Traveled to Cape for a…read morewedding this weekend, and my car wouldn't start. Mind you, this same problem happened while I was home in NY, but at that time, the AAA person assured me that my battery was fine, and that I'd be safe to travel "as usual", including long distances - which is why I still drove, and I'm equally grateful that I made it to Cape safely. In hindsight, knowing what I know now, I would've delayed my trip by a few hours and gotten this resolved back home. Either way, I'm in a panic and called AAA to help me jumpstart, but I still needed somewhere to go to fix the issue. This was already 2pm so when I found this Subaru location, they were very upfront with me about whether or not they could help me given time constraints, but given the unexpected nature (and my pleas), they were willing to try. Ryan at Copeland Subaru was kind enough to offer to have someone drive over to jumpstart my car (I was super close by, otherwise it wasn't something they'd usually do) since we weren't sure how long AAA was going to take, and I was trying to reach them by 3. Thankfully AAA arrived in minutes from my request, got me started, and I was about to get to the Subaru. Immediately upon arrival, they checked me in, got all my info, and got started. I had probably checked in with them 3-4x in the few hours I was waiting since I had been trying to make it to a rehearsal dinner that evening, and not once did they make me feel like I was a bother. They diagnosed, changed my battery, gave me recommendations, and sent me on my way - and I made it to the dinner! I am forever grateful! Everyone here is genuinely kind, and I will never stop recommending them enough for the transparency, efforts, and patience they gave to make sure I would safely travel home again!

I had the best car buying experience ever here! The men who took care of me, and I say that because…read morethey really did, were simply delightful. They showed me respect and honesty. I would not hesitate for a moment to purchase a car from them again. Thank you Copeland Subaru!

Spot on, as usual. Good Work to the Mechanics and Servie Writers! They've kept my 2017 RAV going…read moresince I bought it it. I am at 151600 now and looking forward to 251600!

Called about 2017 dealer certified Tundra but because I dont live in the area they wouldn't take my…read moremoney or even consider it. Must be my southern accent. Looks like racism is still alive and well in Bourne, MA. Due to the rudeness of the Ray, the mgr, or wouldn't give them my business even if they gave the truck for free.

In April 2021, I began looking for a Toyota RAV4 Hybrid. I met with Thomas Leal who was a very…read morepolite and knowledgeable sales representative, but he didn't have the inventory to meet my request. He didn't forget about me and called 5 weeks ago to notify me that the car I was interested in would be in Ira's inventory at the end of October. Even though we had a big storm on Cape Cod on October 27th, and many businesses lost power & internet services for 2 days, Thomas relented and contacted me that the car was in Ira's possession. Two business days were lost to the power outage (at the end of the month), so there were many customers waiting to buy their cars in a mad rush during the last 2 days of the month. Thomas did his very best to give me his attention and tag teamed with Geoff Giampapa, who worked with me to give me an equitable trade-in price for my existing vehicle. Both Thomas and Geoff helped me with any obstacle or questions and were very patient. They didn't rush me and were very respectful. I would not hesitate to recommend or buy more cars from these two professionals and Ira Toyota. Thank you! Frankie Buck

Bought a new 4Runner 11/2025. Went in for oil change at 15k miles…read more Had an 11:30 appointment, a bit after 1:00 I had enough. Car hadn't moved nor had anyone communicated anything. You lost a customer all because you didn't keep me informed about any delays. I understand labor issues, but if you know you're running behind schedule, I should have been informed. What's the purpose of an appointment if the time for the appointment means nothing?

Great experience with the service department. Paulo was kind and continually patient, talking me…read morethrough the diagnostic process of repairing the AC on my Chevy traverse. I will definitely be returning in the future.

Great people all around! Great deals on your next chevy!!!…read more We had a pink halloween trick or treat drive thru. They went all out so everyone could have a great time.