This was our second purchase from Cape Motors, and we were not disappointed. We let the manager…read moreknow what our budget and needs were, and he delivered just what we wanted. The car was gone through thoroughly by his shop. Everything needed was taken care of by Caoe Motors. We had such a good experience the first time there was no doubt in my mind that we would be treated fairly again. We bought this CRV to have shipped south for our Florida car, and we are very happy with our purchase. I highly recommend Cape Motors for your next used car purchase

My son and I went there so he could buy a car he had been saving up for. We found one we liked…read moreand felt no awkward sales pressure. The car had a 30 day warrantee. About day 35, the car died. It was a bad starter. We called them up and they didn't blink an eye! They told us where to haul it, they put in a new starter and we had it back to us by the end of the day. They stood up for their word, and delivered a great deal. They could have easily told us to take a walk because the warrantee was expired. They didn't, and they made it a priority to get it fixed for us. I would highly recommend.

Great truck-buying experience with Alex at the Car Store Cape Cod…read more I purchased an '05 Toyota Tacoma that is rock solid, runs great, and has a solid body and frame even with 130k miles. The price was very competitive for the year and mileage, and Alex & crew handled all the RMV processes in prep for me to take delivery. Side note, they also recommended some excellent food and banking locations nearby! They had several other tempting trucks on site at the time, but I had my heart set on the Tacoma since I'd owned one back in

I purchased a 2018 Ford F150 a week or so ago. I needed a truck right away as the chassis of my…read moretruck was beyond repair. I was hesitant to go to a small dealership, but I liked the F150 when driving by and thought I would stop and see how things went. Alex and Carlos were fantastic - friendly, helpful, professional and efficient. The truck was in beautiful condition inside and out and the price was very fair. I had a question about the alignment and Carlos immediately had it checked by a tire shop. The truck was ready to go the next day with all the registry paperwork done for me. It was a great experience from start to finish. The truck is driving well and I am so pleased with the truck and my experience with Alex, Carlos and The Car Store on Bearses Way!

WORST CAR BUYING EXPERIENCE EVER! Almost a year later and I'm STILL shedding tears over the lemon…read morethey took me for 9K for! Fuel pump went bad, catalytic converter went bad TWICE, brake lines went, fuel lines ruptured, engine has coolant and oil mixing and by their own sales ladies admission the car they had me pay 9K for is only worth 2K!!! Save your money, save your headache, RUN from this place!

All very nice guys there, but when I took the vehicle I was considering to my mechanic I was…read morestrongly warned away because the car was a mess. Apparently as soon as the mechanic got it up on the lift, he could tell it had all sorts of problems. There is major rust damage to the underside of the car that had been painted over and filled up with Bondo. The gas tank would have to be replaced. It also needs a new clutch. The check engine light was off when we picked up the car but after driving it to the garage, it was on. My mechanic said he couldn't believe a dealership was trying to sell a car in this condition. It would have been a very fair deal per Kelly Blue book prices if the car was in good condition, but as it was they were listing what my mechanic said was a $500-1000 junker car for $4.5K. Not sure how the price negotiation would have gone if I'd tried since I took the mechanic's advice to get as far from a car like that as possible. When I brought the car back, they said they didn't know about any of these issues and acted very surprised. So either they were trying to swindle us or they don't check out the condition of the cars they sell. I've see other reviews that have had good experiences buying at Auto Cape, but also quite a few mentioning the same kind of situation I was in. So just make sure a mechanic you trust looks over anything from them.

I bought a 2015 Honda Fit there with a clean car fax, one owner, no accidents, low miles. Sounds…read moregreat right? And I paid top dollar for those things. 3 month warranty in the state of Massachusetts . They did the inspection. Three months later I moved to NH with garage parking only to find out I had an oil leak. First my mechanic thinks its the transmission, so I bring it to the transmission place. I find out from them that my "no accident" car has a small crack in the block from damage to the undercarriage . And on top of that it was 'patched' to try to stop the leak. Which apparently worked for a couple months long enough for me to no longer be under warranty . The car runs great but the only way to fix that leak is to replace my engine. Also, the hood of my car has peeling paint. Just the hood. Most likely a replacement from the non accident. And they so kindly detailed my car for me so that was covered when i got it. It showed up after a couple rains and at 1st I just thought it was dirt. I'm retired on a fixed income and took $13,000 out of my savings to buy this car that I am now stuck with. With no recourse. Now I am no longer in a garage and it's getting cold and I come out this morning and I am scraping frost off THE INSIDE of my windshield!! What the heck happened to this clunker you sold me??? I know from the carfax that it was bought in Florida. Beware of this place. Get your inspection elsewhere even though they do it for free. I plan on filing a complaint with the attorney generals office. It most likely won't get me anywhere but they screwed me royally and I don't know what else to do.

Great value, helpful, honest, good people to work with (Rodrigo was wonderful). Highly recommend!read more

At first everything was great. We found a truck we liked. Price was reasonable. The paperwork to…read morepurchase was all online. Shame on me for assuming everything was in order. Months later when I was looking into the warranty we purchased I could not get a copy outlining the whole sale. I received photo copies of a receipt for a down payment, a written number on a piece of paper for the warranty price, and a written number for rmv fees. I found a discrepancy of a couple hundred dollars and asked for clarification. I received nothing. Emailed again. Nothing. Buyer beware!!

Bought a 79 jimmy from the car guys, supposed to be rust free from California. California yes rust…read morefree nooooo. Covered rust , jack job . I have it apart now restoring it. No way it was worth the money and no way they didn't know. A different who puts a raised embem on a perfectly good dash .

Long story short: we had a problem with our car that was under warranty, only one year old. Mazda…read moreUSA issued a TSB (Technical Service Bulletin) about the problem, so it was clear that there was a fix needed, and that it should have been fixed under warranty. We had bought the car at a suburban Boston dealer who will not be named. That dealer tried to say that the issue was normal wear and tear, even though the folks at Mazda USA said it was a manufacturer's fault. The Boston dealer was extremely rude and dismissive. We will never go there again. Turn the page to Mazda Cape Cod; they were friendly, understanding, and professional. They fixed the problem immediately. I cannot say enough good things about this Service Department, and special commendations to Corey German, Rafael Hernandez, and the technician Daryl Delancey. And thanks also to Mazda USA. They too were professional and understanding. We WILL buy a Mazda again! Love the car and the brand. Next time, go to Mazda Cape Cod!

I just Dealt with this Dealership. The salesmen Justin and…read moreManager are unscrupulous for what they Did To Me. We agreed to Use my chosen Finance Company, and after they had me put my Deposit Down on the Vehicle. The Salesmen used Their Own Banks, instead of using mine. The bottom line they choose their Partnered Finance/Bank instead of what We Agreed upon. After Speaking with an Affiliate I was told it happened often with this Same Dealership.

Nick in service was great. He explained everything in detail and was informative…read more Overall it was a very good experience.

We previously bought two trucks and a Tahoe from Copeland in Brockton. This was our first truck…read morepurchase at Copeland Hyannis. The purchase of this latest truck was seamless and Khadijah - our sales person - was just perfect. Bill Sullivan, the finance rep, was also great. Lastly, one of the guys is going to help with getting the refund on the service contract on the former truck. So, no complaints with sales, Financing, or contract help. However... We had a 1 pm appointment today get our inspection sticker and have the Tonno cover installed. I wish the service department told us it was going to take more than two hours because we would have left and come back. It's been 2.5 hours and we are still waiting. So, not too thrilled with our first service experience.

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.