Long story short: we had a problem with our car that was under warranty, only one year old. Mazda…read moreUSA issued a TSB (Technical Service Bulletin) about the problem, so it was clear that there was a fix needed, and that it should have been fixed under warranty. We had bought the car at a suburban Boston dealer who will not be named. That dealer tried to say that the issue was normal wear and tear, even though the folks at Mazda USA said it was a manufacturer's fault. The Boston dealer was extremely rude and dismissive. We will never go there again. Turn the page to Mazda Cape Cod; they were friendly, understanding, and professional. They fixed the problem immediately. I cannot say enough good things about this Service Department, and special commendations to Corey German, Rafael Hernandez, and the technician Daryl Delancey. And thanks also to Mazda USA. They too were professional and understanding. We WILL buy a Mazda again! Love the car and the brand. Next time, go to Mazda Cape Cod!

I just Dealt with this Dealership. The salesmen Justin and…read moreManager are unscrupulous for what they Did To Me. We agreed to Use my chosen Finance Company, and after they had me put my Deposit Down on the Vehicle. The Salesmen used Their Own Banks, instead of using mine. The bottom line they choose their Partnered Finance/Bank instead of what We Agreed upon. After Speaking with an Affiliate I was told it happened often with this Same Dealership.

Ryan always goes above and beyond. He bought my car, gave me an excellent price for it and I had a…read morecheck in hand the next day. He also helped me with a private purchase. He went to the sellers house and looked it over for me. THEN he got it registered for me and hand delivered the registration. He's always ready to help and is extremely knowledgeable and honest.. I highly recommend this family owned business.

Horrible customer service, was looking to purchase a car from them, I told them I'll send a deposit…read moreso they can hold it. Came to an agreement with Casey sending me videos on the car. Never got them. Called again his brother answered I told him where would he like to deposit I want the car. Later then text me saying it's pending to a local customer?! Called back next day Casey brother answered being all disrespectful and hangs up. Seriously? These guys don't know how to run a business. Total du bags!

Spot on, as usual. Good Work to the Mechanics and Servie Writers! They've kept my 2017 RAV going…read moresince I bought it it. I am at 151600 now and looking forward to 251600!

Called about 2017 dealer certified Tundra but because I dont live in the area they wouldn't take my…read moremoney or even consider it. Must be my southern accent. Looks like racism is still alive and well in Bourne, MA. Due to the rudeness of the Ray, the mgr, or wouldn't give them my business even if they gave the truck for free.

I can't recommend Scott Herder highly enough! He was incredibly warm, patient, knowledgeable, and…read moregenuinely just a great person to spend the day with while test driving cars. He made the entire experience comfortable and enjoyable. It's clear that he truly cares about the people he works with, and I couldn't have asked for a better car-buying experience. I wholeheartedly recommend Scott to anyone in the market for a new vehicle, and I'll absolutely be going back to him for any future car purchases!

I recently had a great experience selling my sister's car at Toyota of Orleans Kristen, Alex their…read moredriver Ray, made it a A+ dealing Thanks.

In April 2021, I began looking for a Toyota RAV4 Hybrid. I met with Thomas Leal who was a very…read morepolite and knowledgeable sales representative, but he didn't have the inventory to meet my request. He didn't forget about me and called 5 weeks ago to notify me that the car I was interested in would be in Ira's inventory at the end of October. Even though we had a big storm on Cape Cod on October 27th, and many businesses lost power & internet services for 2 days, Thomas relented and contacted me that the car was in Ira's possession. Two business days were lost to the power outage (at the end of the month), so there were many customers waiting to buy their cars in a mad rush during the last 2 days of the month. Thomas did his very best to give me his attention and tag teamed with Geoff Giampapa, who worked with me to give me an equitable trade-in price for my existing vehicle. Both Thomas and Geoff helped me with any obstacle or questions and were very patient. They didn't rush me and were very respectful. I would not hesitate to recommend or buy more cars from these two professionals and Ira Toyota. Thank you! Frankie Buck

Bought a new 4Runner 11/2025. Went in for oil change at 15k miles…read more Had an 11:30 appointment, a bit after 1:00 I had enough. Car hadn't moved nor had anyone communicated anything. You lost a customer all because you didn't keep me informed about any delays. I understand labor issues, but if you know you're running behind schedule, I should have been informed. What's the purpose of an appointment if the time for the appointment means nothing?

We found the perfect vehicle at this dealership and the whole team made the buying process quick…read moreand easy! The front of the house team was very responsive and knowledgeable and they helped with every step of the process. The car was road ready when we went to pick it up and it's a great vehicle! Thank you team!

Stay away from these crooks will sell you a car with serious internal engine issues have check…read moreengine light come on .Then claim they know nothing about while screwing me and a young family at the time complete scumbags .

My father moved to cape. We didn't know any good shops but after asking around we found these guys…read more Very impressed in there work. There honest. We have a regular mechanic that we trust. I would highly recommend them. They also fix antique cars. They know what a carburetor is. Lol.

I brought my 70's muscle car to two of the "big name" shops in town for an alignment, but they…read moredidn't want to work on the car. Alignments Plus was recommended so I went there. They aligned my car to the custom specs required in an hour and the price was the same as the other shops. I couldn't be happier. i highly recommend them.

I bought a 5-speed Toyota 4Runner from Tom & Christine a year ago. Christine was very helpful…read morefiguring out my loan, and was even kind enough to hold this truck (that was in high demand) for me for two weeks while I was out of town until I could get back to sort out the paperwork - based solely on my word that I really wanted the car and promised to follow through. Shortly after I bought the truck, I got a package in the mail with a big balloon, candy, a mug, and more, congratulating me on my purchase - such a sweet surprise and gesture! Most importantly though, Tom told me to call him anytime I had a problem, especially if the check engine light came on. I've done so twice, and he always tells me to come right in, and will even do a quick repair. They are both wonderful - knowledgeable, trustworthy, pleasant, and super helpful. They stick to their word, and I trust them completely. I would send any of my family or friends to them without a second thought - they're the absolute best-case scenario for a used car dealership. Tom & Christine fully deserve 5 stars for their business.

Cape Cod Auto Connection is the best place to buy a used car. Tom the owner is honest, fair and…read moregreat to work with.