What a waste of time. Called me and tell me what is wrong is the window and told me he will order…read moreparts and get it the next day and will come the following day at 11:00. Never a confirmation after. No communication and I call he said he doesn't know if the part guy order the parts and wanted to reschedule. Highly unorganized and highly unreliable.

Shoreview Auto, Came by my address, looked at the problem…read morewith my Chevy Truck.... said they knew what was wrong, and then "Promised to order the parts needed, and fix the Truck the following week" ............. That was the last I ever saw them ... They Never Showed- Up !! I called them a week later, and they just " Ghosted Me ".... After over (3) weeks of calling, they still never called back ...... my advice would be - to not hire them , and definitely don't depend on them for anything!!..... very " fly-by-night", and sketchy company !! He will most likely deny this, and "blame the problem on the truck", but all he had to do was replace a brake master cylinder !! 1948 Chevy trucks are not that complicated

I had a great first experience when I brought our Subaru Crosstrek and wanted to get my Nissan…read moreFrontier in for some preventive maintenance. Again I was helped by Sean and again it was a 5 star visit. The work was done in a timely manner, price was fair and customer service was excellent. We have three different Japanese vehicle brands in our family and I feel comfortable to have them all serviced at A+ Japanese Auto Repair! Thanks again Sean, I really appreciate the personal touch.

Came in to have Check Engine Light issue fixed so I could register the car…read more They did their diagnosis, got the error code identified, they replaced parts, I paid $1600 and picked up the car...only to have the check engine light come back on as soon as I started the engine. I was a little frustrated because they told me the problem was fixed. I immediately brought the back, had it re-diagnosed, and was later told there is another issue which would cost $700 (after a bit of a discount), and there could be more after that. It's an older car, but with relatively low mileage for its age (20 year old Lexus sedan with 105k miles). At least this time I was told there are potentially other underlying issues, which could be cost prohibitive. After this second round of repairs, I was told they'd have to partially take apart the engine because "it could be..." I didn't want to continue this process if they weren't even sure what the problem is and I would have to pay them more so they could "maybe find" what is causing the check engine light. They seemed to be more diligent this second time, and took a little more care to see if the check engine light issue was fully resolved. Good on them for their second effort. I wish they could have done a more thorough check the first time instead of it seeming so exploratory. Maybe that's how the problem had to be discovered, but it felt like it was more process of elimination than a targeted solution. I can disconnect and reconnect my battery and get the same results of the check engine light off for a few days. I took the car back now $2400 lighter in the pocket, unclear if the two parts they replaced may have still been functioning, and with my check engine light still on. I feel it was a misdiagnosis of the problem initially. If they properly diagnosed the problem, my decision making would have been different. Instead, I feel as if I got strung along for two payments if I wanted to have my car back that I still can't register.

Excellent Look no further for Experienced/Expert/Excellent Quality/Professionalism...I'm Disabled…read moreCombat Veteran who was treated with kindness & courtesy...My Subaru Outback suffered from defective spark plugs/CVT...issues...Other Yelp Highly rated services & web search estimates quoted $2500minimum...Victor &!Ryan repaired my car in less than a day & less than half estimates...This family owned/run is to be respected/cherished...Thank You for your service

They never seem to disappoint. I had a rack and pinion issue with our car. I purchased one online…read morethinking my friend can install it but he couldn't, so I called a few shops. Most don't do it because I didn't buy it from them. I started to worry thinking I may have to buy it again from one of the shops and pay 3x the price. I remembered Hillsdale Transmission, from a few years ago when they replaced the transmission in our van. They can do it, thank God! It's like an answered prayer all the way to the finish. It was installed professionally, and aligned correctly. Why I didn't think about them from the very beginning is still puzzling me. I love that shop, Im a customer for life and they can fix everything, beyond transmissions. I can say the last honest shop in the bay area, from my own opinion.

Stress free is FAR from what just happened to me. Your company caused me stress if anything…read more I made an appt online and received a confirmation. I arrived a few mins early for my 1pm appt today.. and then I was told that they could not complete my service because there was not enough time. Please tell me why I received a confirmation for my appt if this could not be done TODAY? Or if you knew ahead of time that it could NOT be possible, why did I not receive a call sometime BEFORE my appt? Their way of fixing the problem was to "accommodate me" by offering me a time tomorrow (a weekday). That sounds like you're accommodating yourself more so than me. That's convenient for YOU. There are people who can only get these kind of services done on the weekend, me included. Then they offered me their branch in Redwood City, but provided me with a Jiffylube address just to get me out the door. But wait.. TO TOP IT OFF, they offered me a "discount" the next time I could come in. The price they offered me was more than; if not the same price I would have paid TODAY for the service. How is that a "discount"? After respectfully trying to see what they could possibly offer to make this situation right...in every single aspect, this was accommodating YOUR COMPANY and NOT me, the customer. Why would I come back? To get denied for another service? I am totally taken back today with this situation. I really hope you put this into consideration for your company. Especially if your Yelp staff is encouraging your customers to book their appts online for a "discount". This seems to causing people stress..and being you are the "stress-free auto care", this far from the case.

I used to take my Hyundai Elantra here, and my husband started to take his Mazda3 here too after my…read moreexperience. I hadn't needed to come for a while after switching cars but recently brought my Rivian to get the tire patched - they were super fast! They explained that there would be an extra labor charge for lifting up the Rivian, and what I could buy to have on hand to avoid the extra labor if there's ever another case where a shop doesn't already have it. I really appreciate getting emails and texts with pictures and updates!

Jim and Jim...no seriously, they are both named Jim;)…read more And you get double the experience AND service. I had a total brain fart to neglect having my car checked prior to hitting the road for an epic road trip as we were leaving the next day, yikes! What is the tire pressure? Did anything need to be done? I needed the peace of mind for a thorough checkup and was really out of time, without postponing our departure. Jim and Jim, I found on Yelp, were super accommodating to get me in to see them. And while I knew that poor planning may cost me some money, I went to the appointment expecting this. However, surprised as they performed the checkup as a courtesy ;) as we gabbed about the route and beauty of Idaho. I think I've found my new go-to VW repair shop outside of the dealership! Is it weird that I'm looking forward to seeing them??? Well, I've got a good feeling and am choosing to trust my gut...stay tuned!

I cannot say enough about the quality, timeliness and reasonableness of this shop. Where previously…read moretwo VW service places failed to fix my gps issues the techs at Burlingame independent service delivered a great fix! I will be a loyal customer from now on. Horst Adam

Best way I can describe Chestnut Auto is that it was not a transaction. It was help, service and…read moretremendous execution. It's an auto body shop which usually means an accident was involved so you're already not feeling great. To have a shop provide empathetic advice and guidance at that time is huge. Then be on the receiving end of awesome workmanship - phenomenal. Cari was having health issues and still went the extra mile for us which tells you a lot about her. Chestnut Auto should be your first go to for auto body work then you can figure it out from there.

Needed a quick help on my front bumper, they helped & got me on the road within 30 mins!…read more Excellent service & customer dealing!

Great experience! The communication was excellent, the pricing was very reasonable, and I really…read moreappreciated that they didn't try to upsell me on services I didn't need. Honest, straightforward, and professional. I'll definitely be coming back for future repairs.

Thank you so much Nick for fixing the EPB system on my Honda Accord. This place is fast and very…read morereliable. Please if you need work done on your car consider AT THE SHOP. Highly recommend

My wife and I have been taking all of our family and business vehicles here for 11 years, but I…read moregrew up in Foster City and have been passing through the gas station half of their business all my life. Hillsdale Arco Auto Repair is a super honest, reasonable, and kind family owned business that is strongly linked to our local community (the owner is the former Mayor of Foster City). In 11 years as customers, we've had nothing but incredible experiences here for every car trouble under the sun. They've even personally driven us home on days when our cars couldn't be returned the same day. I started to list all of the issues they've solved for us, but I quickly realized it would meet the character limit of this post. If you're a first time customer new to Foster City looking for a new mechanic, I highly recommend giving them a try. My wife read my review and chimed in how super convenient their key drop off is. They have a system where you can drop off or pick up the keys at their convenience store if the car is picked up or dropped off after hours and you've prepaid for the repair. The flexibility has saved us many times when trying to make arrangements for the car while also juggling school drop off and pick up for the kids.

Very fair and professional service Wally is a straight shooter, honest and fair minded!read more

Hands down: These folks are the best in the business. We've been using them for a couple years now…read moreand have been amazed every single time!

Pit Stop Auto Service in Belmont is hands down one of the best repair shops I've been to. The…read morewaiting area is huge and surprisingly comfortable, with leather seating, a foosball table, arcade games, free coffee, and even Brazilian snacks like coxinhas. They're dog- and kid-friendly and will even offer water for your dog while you wait. Prices are very competitive, service is fast (oil changes and simple repairs are done quickly), and even major jobs are completed far faster than most shops. The staff is friendly, professional, and speaks English, Spanish, and Portuguese. I'm extremely impressed--this is my go-to shop from now on.

Have had a couple of small jobs done here. Extremely satisfied. They don't try to upsell me on…read moreanything and both occasions, they finished the work earlier than they said they would. The shop is so clean, you could eat your lunch off the floor! Rocky and his team do a terrific job

Shawn and the Holland team got me in and out for a quick-fix on my Audi when I basically just…read morestopped in early Monday morning. Much appreciated. I have complete confidence in this outfit.