They requested I send them photos of tractor for windshield install after sending I waited all day…read morewith no response.. finally was able to get them in the phone multiple days later and received a way over priced quote. Save yourself the time and scroll to the next company.

Came out to fix a chip on the windshield and ended up cracking it. Had to reschedule and order a…read morenew windshield. Then found out it needed to be replaced at their shop because it needed recalibration. Couldn't do it mobile. Jury is out on the level of skill here.

So I'm the guy who gave a zero star review over this store's after the sale support but I realized…read moreI didn't explain what happened and now I have the receipts. Which makes me even angrier. I had new tires installed on a Jeep Grand Cherokee. Of course I went for the up sale and got the good ones. I was assured they were quieter. Then, I realized that when I drove sixty-two miles an hour on a smooth road all four tires were slapping against the pavement and making a lot of noise. I took the car back and explained what was going on and that I thought the wheels were out of balance since it appeared that the existing balance weights had been removed. The salesman told me to let him drive the car. He came back and said there was no vibration so maybe I had a problem with my axles and should pay a visit to the dealer. In other words; F@@k Off. I guess he figured it wasn't worth putting a wheel on the machine to check it even though there were empty bays. Maybe his ass knows better. So I went to The Other Tire Store in Holland and had the wheels balanced. Below are the results of how out of balance the tires were on their machine: Left Front Right Front 1.20 oz 1.50 oz Left Rear Right Rear 2.00 oz 1.00 oz I was told this was enough to feel something wrong on any of the tires. I'm no expert so I'll let them chime in. I should also note that the tires making noise and slapping on the pavement immediately went away after they balanced them. I also checked the pricing on the tires I bought and would have gotten a better deal at The Other Tire Store in Holland. The part that really got me was the damage done to my wheels. They are gloss black and a couple came back pretty scratched up. I've since purchased a new set of tires for another car from The Other Tire Store in Holland and could not be happier. As I mentioned previously, virtually 99% of my reviews are positive because I think people often will write to complain but, sometimes don't take the time to acknowledge a job well done. In my humble opinion, take your business elsewhere.

I had an outstanding experience at Belle Tire in Holland! Rick went above and beyond to help me…read morechoose the perfect set of tires for my older Audi. He explained my options clearly, and recommended what would fit my car and budget best. The ride now feels smooth and quiet, honestly like a brand new car. Big thanks to Jason too, who was friendly and professional. The customer service from start to finish was some of the best I've had. Highly recommend asking for Rick. He really knows his stuff!

Very responsive to warranty repair. Matthew was excellent--on time and efficient. I would use…read moreSafelite again

Had my cracked windshield replaced and it started leaking around the perimeter just a week later. I…read morebrought it back in with pictures and the interior was still damp. They evaluated it and decided to replace it again. First rain and it's leaking again. Same drill, brought it back and now they say it's the roof or luggage rack that has never ever leaked. I was not convinced but took it to the body shop to get checked and they showed us areas around the windshield that are actually soft and lifted. STAY AWAY

Kelsey had the paperwork ready and was on time when we picked up our vehicle. We've had two…read morereplacements within the last two weeks and so far no complaints.

Replaced 2 of my vehicles windshields on the same day. One vehicle they left the rear view mirror…read morehanging by a wire. Had to call them back to get them to finish the job. The other vehicle developed a stress fracture 6 months later and they refused to honor the warranty saying it appeared to be an impact. I was in vehicle when it cracked and when I had a more qualified auto glass company replace the stress fractured windshield they said they could not see any signs of impact causing the crack.

Excellent customer service! Me and my friend go in a car crash on our way back to Utah and had no…read moreidea what to even do. The folks at Gerber Collision & Glass we're kind enough to drive us to a nearby hotel while we figured everything out. Definitely check them out for all your auto repair needs.

DO NOT BRING YOUR CAR HERE!!! If they total out your car over small damage they want your car. If…read moreyou buy the car back they will make you pay to have it put back together after not telling you they took it apart. Then they have a shitty attitude because you didn't total out YOUR CAR so they will put junk parts back on it. Do not let Omar quote your vehicle!!!!! DO NOT BRING YOU VEHICLE HERE!!!! They will total out your vehicle over small damages. So that hopefully you take the check and leave the car. They want YOUR VEHICLE AND WILL TRY TO TWLL YOU THEY CANT PUT IT BACK TOGETHER. They will make you come pick it up in pieces at your expense. Please do not waste your time or hard earned money here save the headache!!!! I wish I would have known this before I brought my vehicle here!!!

Great service from friendly professionals. Very pleased with results.read more

From the owner: Abra is a network of independently owned and locally operated collision repair centers providing…read moreexpert collision repair, paintless dent removal, auto glass repair and replacement, and more services backed by a lifetime national warranty. As part of the Driven Brands Collision Group, one of North America's largest collision repair networks, Abra delivers OEM-certified repairs for all makes and models, including luxury and electric vehicles. Abra works with all major insurance carriers to help simplify the claims process while providing safe, high-quality repairs and exceptional customer care. Founded in 1984, Abra primarily serves communities throughout the Midwest, Central, and Southeast United States.

Unfortunately, this year I had 3 incidents of damage to my car. One in IL, 2 at home in Mi. The…read moreexperiences I had with Gerber in Holland, MI was night and day better than the experience I had with Gerber in Skokie,IL (that review is posted). The folks at the location on Blue Star are honest, informative and beyond professional. When you are in an accident it's tense and frustrating. Lisa at the front desk was amazing. She was personable and helpful in giving me all the details about the timing for the repairs, helping coordinate with the rental car company and keeping me informed. She eliminated any stress from the process and was beyond helpful. Preston, the adjuster was also sincere, helpful and informative. A part was lost on my bumper from a previous repair and I thought it was a warranty issue. He pointed out that someone had hit my car and showed me where the impact was. Not a great feeling, but I trusted his evaluation. Because they were going to have my car for a while. I asked them to take a look at the repairs that were done on my car at the Gerber location in IL; i noticed some potential issues. They found problems and made the necessary repairs all under the Gerber Warranty. While I hope not to have to return to Gerber anytime in the near (or distant future), I do know that when/if I have any other collision repairs this is the only place I'll go.

GREAT customer service!! my yukon denali looked perfect!!…read more i felt like i was the only customer that mattered! highly recommend !!

Tech did a good job with the install. They cancelled the first appointment, no showed for the…read moresecond appt then said I had rescheduled which I had not!, was an hour and a half late for the third appointment. Good install but definitely not a reliable business.

From the owner: Complete Auto Glass is a local, family-owned business. We have been providing professional glass…read moreinstallation and windshield repair services for over 45 years throughout West Michigan. Call us for a FREE estimate today. We also offer up to 100% OFF insurance deductibles. You will be glad to learn that we are recommended by all the insurance companies because quality and safety are our top priorities.

My 18yo daughter was in an accident in GR and we had no idea where to take the car as we had just…read moremoved to Holland in May 2019. The very helpful tow truck driver suggested Gerber Collision. I spoke with Kelly from Gerber while the car was being loaded on the tow truck. Kelly understood my concerns with being new to the area and promised to take care of my daughters car. Kelly went above and beyond with keeping me in the loop of the mounting damages found and dealt with my insurance company. Dawn was awesome in providing update texts twice a week. The car was completed a day early which made for a happy 18yo. Kelly and crew treated this as if it was their daughters car and I felt completely confident that the car would be returned in not only the same condition it was prior but probably better. I would highly recommend Gerber for their customer service, business practices, honest repairs and vehicle knowledge.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.