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    Autobahn Motors

    5.0 (1 review)

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    8 months ago

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    Hertz Rent A Car - The little white dogs are the babies that crawled out of that butt thing.

    Hertz Rent A Car

    1.7(17 reviews)
    0.0 mi

    I called the Hertz Pompano Beach office to confirm my rental was ready to go, they assured me it…read morewas. I came in and there was a problem with the vehicle not being closed off of a previous ride. After numerous phone calls and consults it was finally closed out. Then there was an issue with the Tamarac office trying to book my rental, I was standing there with a reservation number from the previous day, that took another 30 mins to straighten out. When I was finally cleared for the vehicle I noticed that it was dirty inside and out and I was told that was because the vehicle was shuttled around from Boca to Tamarac to Pompano I asked if a wash was available for it and was told yes but that would take 30 mins. At this point I was already late for appointments I had made but drove it to a nearby carwash and paid to have it washed and deodorized after which I noticed the windows with a dirty film (discusting) took the vehicle home and had to clean the windows myself because I was taking clients out for lunch. I was told because of the delay the return could be late and they would not charge for it (car picked up Tuesday at 9:30 am and returned Wednesday at 8:30 am) I went to my office and noticed a statement from Hertz with a $12.00 late return fee, I have placed several calls to the Pompano office with no answer. I don't expect any response from Hertz they are welcome to keep my rental and their BS late fees. In summary: CUSTOMER SERVICE - 0 stars VEHICLE - 0 stars VEHICLE ODOR - FREE!! I will never use or recommend this company to anyone!

    the worst Hertz ever and I've rented cars from NY TO NC mostly I go to the airport but I needed…read moresomething close. my biggest regrets ever. Patric claimed he was the manager tried to say they gave me the car on full and I brought it back on half a tank. I showed him my pics of when I got the car and made him go crank the car up to see that it was not on half. he said oh I'm not going to charge you with this but the car smells like weed. mind you I do not smoke the car smelled like I got a car wash. I tried to go get a sec opinion he rushed in the car and demanded I give him the key. I wanted to go return the car at Coral Springs because they never give me an issue, just smiles and polite customer service even if I show up when they are about to close. they need to train this guy

    Autobahn Motors - carrental - Updated May 2026

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