I came in as a dasher picking up an order Wednesday morning around 10:30 this lady working there…read morewas extremely disrespectful and rude I told her I had a DoorDash if she could help me figure out which order was mine and she said I don't know figure it out I'm busy and walks away as a customer I felt extremely token back by how she was treating me.

Stopped in to get a part the employee that helped me was in a bad mood or something because the…read morepart I needed was not going into the original car I tried to tell him what the part came from he got rude and condescending. I like napa auto parts but wont be back and will let my friends know not to shop there to many other cheaper parts stores with better attitude s

These guys have really good customer service. They try really hard to get the right parts for you…read more They also have some products that other auto parts stores don't carry like Milton air compressor accessories and fittings and taps/dies as well as certain tools. O they have red line oil. They always have great deals.

3/4/23 This review is for the young lady who help me today…read more MQ / thank you for your help today. Purchased a battery from you for a 2004 Chevy Colorado. Guess what? It started If I'm passing through, I need something I will stop bye on my way to the L.B. Thanks again Tony

I haven't been to America's Tire in the last 10 years. I feel like they have smoothed out the…read moreordering process now , and are easy to work with. Someone always answers the phone relatively quickly , and I found each person that I have communicated with to be professional and courteous. The only issue that I see is that they don't carry a full stock of tires onsite. They didn't have the size I needed, so they had to order from a different location. It took about a week for my tires to arrive. I promptly set up an appointment for the following day and headed on down to the store. Once the gentleman checked me in and took my keys , my car was ready in about 2 hours. I am not sure if America's Tire is the cheapest option available, but my experience was pleasant for the most part. On a side note , I took advantage of their 0 interest for 6 months financing option.

They don't fix anything , my car has been there for a week and now it doesn't start. Father in law…read morealso took his truck that was having issues but the same problem keeps reoccurring.... so what are they doing!!?

I was in a pinch and my car needed to be towed to LA, but the fancy carbon fiber I put on the front…read morebumper made it impossible to get onto a tow dolly. So I went over to Greenwood Ford and asked if they could give me a hand to remove my bumper. To my amazement, Dominic said they would gladly help me! Now friends, I have a Hyundai and was worried they wouldn't want to touch my car with a 10 ft dip stick so I thought maybe they misheard me. I say to Dominic again are you sure? I say "It's only a 2.0 L 4 banger and not a 5.2 L supercharged V8, are you sure?" He said it was fine. In astonishment I asked again, "are you sure because while it is turbocharged it isn't a 6.7 L Cummins turbo diesel capable of producing 1000 ft-lb of torque, are you sure?" Again to my surprise, they said it was fine! Jokes aside, Dominic and his crew were very helpful and got me through a difficult situation.

Smoothest vehicle purchase ever! The entire process buying our truck was impressive at Greenwood…read moreFord. Robert, John and the manager were all amazing. They were transparent throughout the process. The price on the truck was also much lower than anything else we could find within a 100 mile radius from where we live. I would absolutely recommend this dealership!!!!

I bought my after talking with Eduardo. I know what they say…read moreabout car sales people, but here they were honest. Worth the drive from Monterey

We drove an hour to this Toyota this past May, because my husband had his heart set on a Toyota…read moreRav4 PHEV. They had one with the specs he liked so-called coming in "very soon." He was in contact with Ivan, and he was told to come in to put down the deposit instead of online. I realized why. They wanted to haggle us on the price. They marked it up from MSRP - up to $73,000 out the door. The MSRP was around $52-54K. They insisted that they add in their GPS software and have some kind of 5 year upholstery care plan. When we laughed off the numbers, they brought in Jose Perez to try to close the deal. In his suit, he looked like a manager so I thought he can get us a better deal. I honestly couldn't swallow the bloatware they were trying to sell us with the car for thousands of $$$ so we negotiated this down. When we tried to leave for another dealership, he kept trying to haggle with us for a price. We finally agreed on a price that seemed okay for both of us. I still didn't care for their bloatware and felt compelled to accept being ripped off with unnecessary additions (charges). He said every dealer did this to make money. We spent hours here negotiating and then signing papers. Then we waited for our car... for WEEKS. Nothing. I've asked my husband to follow through which he did finally. There was no response from Jose or Ivan. He had to contact the general manager who finally told us the truth - THEY SOLD THE CAR TO SOMEONE ELSE. We rang the bell because we bought the car with all the paperwork signed and then nothing. No other retributions. Jose made us upload a 5 star review on Google when we agreed with a handshake, and now I need to tell everyone the truth of what happened to our car. They will BAIT you and then SELL YOUR CAR when someone else who may pay higher will take it. They have ZERO integrity. I will never recommend anyone to purchase their car here. They will taunt you that your car is coming but good luck buying anything that's highly popular. It was a complete waste of our entire month waiting.

Always fast and on time. Great quality work. Help on auto emergencies with great attitude. As of…read moretoday I haven't return to re-due any of the same work! That's great saving valuable time. The value for the service requested is alway fair for both. Thank J&I

Very Excellent Quality Work Great Price On labor And Parts Fast Job On Motor Mounts .I Would…read moreHighly Recommend This Shop Thank You. Saved Lots Of Money Compared To Other Shops In Town. Honest Quotes 'Word is Good Ss Gold

Eddie Corral and team were outstanding. They were able to find a part and fix it the same day for…read moremy husbands brakes which we didn't think we would be able to get until tomorrow. Our brakes on our truck started smoking as we pulled into casa de fruta. We were towing our trailer getting ready to go over Pacheco Pass. Glad we were able to get in!!

I have an appointment and have been sitting in they lobby for over an hour about an hour and 15 min…read morebefore they even checked on my car that doesn't even count the actual alignment getting checked then completed estimates on the alignment itself was an hour so likely have to wait another hour. Terrible service set up an appointment somewhere else appointments aren't a priority here. Update 1:30 hr later they didn't even do it cause they can't do teslas apparently even though they said they could ‍ brain dead staff called ahead told them make model year they said yes arrived on site they said yes said they could they're machine couldn't adjust newer teslas it's a 2021 btw and to take it to the dealership ‍

My buddy Marco and I (road trip navigator) had a really great experience working with Jessilda, one…read moreof the sales representatives. Jessilda was kind, spoke clearly, and really helped push the deal to the finish line. Marco and I drove from the Fresno area because the local dealerships didn't want to offer competitive pricing, but a quick online search showed that Gilroy had the best pricing and discounts that everyone else we checked from Bakersfield to Merced and as far west as Paso Robles, so basically the entire Central Valley. While I do wish the sales manager on duty was a little more personable, Jessilda's demeanor and professionalism certainly made up for any shortcomings from other staff. Thank you again Jessilda for making this a memorable experience for my best friend Marco and I will certainly keep Gilroy GMC in mind the next time I purchase a new vehicle.

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!