Just had a great experience at this location. I don't often need auto parts but my windshield…read morewipers were in bad shape and had a burnt out headlight needing replaced. I'll admit I came to this location just because it was the closest to where I was running other errands. However, I'm so glad I came here! The associate in the store Daniel was a huge help. He found the parts I needed quickly and offered to help place them on my vehicle. My wipers can be difficult to remove and replace but he easily and carefully swapped them out. He also changed out the burnt bulb on my headlight. I really appreciated Daniel's help and customer service!

Jimmy really does a good job managing the store. The staff is knowledgeable and friendly and knows…read morejust how to help. I recently bought a Mini Cooper, and they had the specialty tools and parts that I needed in stock to get it up and going. They carry Mann filters and Castrol synthetic oil that my car requires. I purchased Textar brake pads and rotors as well as rotor fastener screws. I was happy to see that they sell the ePad by Textar, which is the higher quality pad. They make a lot of dust though, but I clean my car regularly anyway. Function over fashion, right! The man at night will not allow me to purchase with my commercial account. Call you CAM and learn your job

My car battery died the other evening. I needed a battery and fast. I called this store and…read morealthough it was 8:25 pm and I didn't get there until @8:40 pm (they close at 9 pm), Billy took FANTASTIC care of me. Got the battery installed and off I went. And he was friendly in the process. I gotta say, I've been to this store a few times and I've always been well treated there.

I walked in with two purchases in mind and Sora got me exactly what I needed AND installed my new…read moreheadlight bulbs. Super customer service. I'll go back again, passing by the competition.

I needed a new battery and help with installation. Other auto stores I called seemed hesitant to…read morehelp with installation, but not O'Reilly. Cristian was very helpful and switched out my new battery without complaint. Much appreciated!

If I could have given 0 stars, then I would have. I went in on Sunday, had them run a check engine…read morediagnosis, and the employee (with a lot of hesitation) try to sell me spark wires and an ignition coil. I don't have an ignition coil on my car. I bought the wires, changed them, came back to have another diagnosis. A different employee helped me, and this time I asked him for a rotor and distributor cap. He quoted me around $270. I held back my laughter, and asked if they had anything else at maybe a different location. He suddenly found something for 90, but couldn't get it in until Tuesday. I went home, logged on to Amazon, found the two parts I need, and it will be at my home today (Tuesday); I paid less than $25 for Bosch parts, which is a brand I trust. All-in-all, I recommend going to the auto zone in Cheviot if you need helpful advice, and Amazon for the parts you need.

Just got back from Miamitown Napa store. GREAT service!!!…read morePrice for a top grade van battery was lower than other auto parts stores I checked and they installed it right away and did a great job! PLUS, he figured out why my heater fan wasn't working on high and fixed that! I checked the part price when I got back and they were 15% lower for that too than other stores. Check these guys out first, they are pro,s and honest, not looking to rake you.

The staff is so helpful and efficient! I went in to get a new battery for my car and they were very…read morehelpful and friendly. They even looked at the oil filter I had built elsewhere and could tell me if it was the correct one!

very good experience. got the car I wanted for the price I wanted. they worked with me on my trade…read morein and gave me a fair price for that. very pleased with the overall buying process. Jaden was a great sales person and answered all my questions on the multiple cars I was looking at, and Michael was a great Sales manager. I would buy from them again.

The whole experience. No pressure. No rushing to finish everything. Very patient. Was able to test…read moredrive several vehicles so we would make the correct choice for us and get the features we like.

My wife and I had a great experience with our initial visit to Volvo Cars Cincinnati East. Devon…read moreWhite greeted us warmly and professionally - asking us what we were interested in. While we didn't know for sure - we knew we wanted an SUV, so he described the line up. And we narrowed our choice down to 2 models and he quickly offered us a test drive of both. After our test drives, he answered our questions, gave us additional information and his card, and offered to help us as we got closer to making a decision. No pressure - just helpful and professional. We will be working with him if we buy a Volvo for sure.

I accurately diagnosed my Volvo with a power steering fluid leak -- thanks for the lesson, Dad!…read more Volvo Cincinnati confirmed the diagnosis, and asked me to leave it for service to be completed within days. Following is the timeline of [non]events; Monday -- I left the car at Volvo Cincinnati. Tuesday -- No news Wednesday -- I received a call from Ron to the effect that the necessary part was not in stock, and would not be available for two weeks. I offered to retrieve the part from Louisville and/or Nashville Volvo while traveling for work. No go -- the part had to be ordered from Sweden. Ron apologized profusely. I appreciated the predicament that the initial service rep put him in; however, there was no offer of a loaner. (It would have been a nice gesture given the lengthy delay.) Two weeks and a few days later after a couple of terse text messages describing my frustration over the situation -- the car was ready. ($1k+) Two days later -- Power steering fluid GUSHES from the car so badly that I had to have it towed back to Volvo Cincinnati. (See photo). Ron arranged for a loaner this time. No charge for the extra service--a loose connection caused by a rusty component. I have so many questions. Why did the initial service rep not know that the part was unavailable? Why did it take two weeks to arrive? Did I receive such bad service because my Volvo is an older model? Because I'm an older model? Because I'm a woman? Why did the mechanics not replace the rusty component while they were initially servicing the car? Why did they not notice a loose power steering fluid receptacle? Why was I not offered a loaner at the outset of the delay? Why didn't I go to Sweden myself for the part? Is this luxury service for a luxury brand? In the end, I don't care what the answers are because I will never again consider Volvo Cincinnati for service or sales. One star is for Ron who handled the situation, to include my terse texts, like a damage-control pro.

We got a great deal on a great used car. They even replaced the brake pads and tires, and filled…read morethe tank before we drove off. It was definitely a great process!

I would give zero stars if I could. A one day repair has now taken over a week. Among other things,…read morethey tried to get me to pay $250 more than I was quoted, they broke something during the repair that needed to be fixed, and I had to return the car almost immediately after picking it up as the repair was not done correctly. To top things off, the repair of what they broke in the car was supposed to be finished today around lunch and I never heard a word from one person at Volkswagen. Very unprofessional and I will never be back except to hopefully pick up my car soon.

Unresponsive. Parts he fixed caused engine to smoke. Had to have car towed to different shop to fix…read morehis problems. Never heard from him again and denied any refund for work he was supposed to do and no financial compensation was provided for the new damages his "repairs" caused.

Matt is very responsive and knowledgeable about cars. He only works on certain car models. I think…read moreHonda, Toyota, Kia, but don't quote me. I brought my 2005 Honda in to be checked out. He identified the issue with ease and called me to let me know the issue and how much it'd cost to fix it. He also communicated via text the entire time. When the car continue to make a noise, he allowed me to bring it back and reassured me that the noise was due to age and not because of any issue. This was nice because a lot of mechanics would invent a problem, just to get more money. I'd describe Matt as honest and helpful!! Gallery Automotive is tucked away right next to Northside Yacht Club. It sticks but for some reason google is having trouble properly identifying Gallery Automotive. Please don't let this top you. If you allow Matt to work on your vehicle, you're sure to be content with the service.