Pretty knowledgeable and fair prices. Tend to have things a lot of other big name stores don't…read morehave. Have more specialty items for older cars. Would be five stars, but prices can be a little high, but then again you get what you pay for.

They had the right part, much cheaper than the dealer. Good counter service. Will buy here in the…read morefuture.

Few days ago i visited this place. Found Pena Dismantler 2 by chance and honestly glad I did. I had…read morea flat and was stressing out, but they got me in super quick and took care of everything without any drama. The guys there were straight-up honest - no upselling, just clear info on what needed to be done. Prices were fair, and they worked faster than I expected. Definitely feels like a place you can trust, which is rare these days. I'll be coming back here if I ever need anything tire-related again.

Most unorganized company ever, if you can even call it a company. The staff is just as bad as the…read morecompany, it looks like they hate it just as much as the rest of the reviews. If they tell you they have a part don't go because there lying and wasting your time. I really recommend you go anywhere else but here if I could give it 0 stars I would, The service was so bad it made me download yelp just to make this review

Super friendly and helpful on replacing my car battery. They looked it up and found that it was…read morestill under the warranty and just replaced it for free. Thanks !

To: Joseph "I just…read morewanted to say thank you -- your service today was truly outstanding. You were patient, knowledgeable, and genuinely helpful. This has been one of the best customer service experiences I've had." 2012 Honda CRV

WHERE CUSTOMER SERVICE GOES TO DIE!! I called about a regulator for a power window. I was told…read morethey had it for $40. Online it ran from $70-120. I went there and was finally directed to a back corner of the junkyard behind two other junkers. It would cost $40 if I removed it; $80 if they removed it. I would be better off getting a new one. Amazon had it for $60.

very horrible place. really unprofessional. the owner peña…read morehas workers that give you a certain price and when other worker takes the next shift they give you other prices. they aren't helpful at all and they do not know what they are talking about they switching prices so their prices aren't not form. even if I told them is not fair we already took many parts of what we needed and now the prices are double the amount of what they originally told us. watch out for this place. bad business.

Came here looking for snow chains, to which they did not have in stock. The rep was friendly and…read morehelped me find the right wipers for my car. The store was clean and organized.

Was sold the wrong coolant for my Benz about a month ago. Then when I went back to her more the…read morelarge asian man gave terrible customer service. Showing no empathy that one of his employees sold me the wrong product. He continued to look at me sideways and gave me no response as if I was being an inconvenience to him. Can you imagine being of concern about your car and you're just being blankly stared at. They are also allowing their employees to perform oil changes in the parking lot and allowing paying customers to pay them in their pocket. I've seen it many times and have even been offered this "service" . I'm almost positive that these men who work here don't know what they're doing and will do/sale anything. This is by far the worst Autozone I've ever been to. Everytime I come here, it's a lack of customer service and lack of knowledge. And no empathy whatsoever. Any other Autozone the employees are happy to help and actually offer knowledge. This one never does. The Asian man definitely needs To be fired immediately. Especially if he's the manager allowing this type of service. And allowing additional services to be done without the correct procedures and warranty. I definitely will be reaching out to corporate to let them know about this experience. Because now I potentially have messed up my car at the negligence of this store.

The manager lady was so sweet and very nice, I could tell she was kind hearted and an excellent…read moreboss to her employees. I tried to return a part that had failed not long after it was bought but they didn't have enough cash to fully refund me (it was a lot, actually no other store anywhere near there has enough money to refund me) but she tried her best to help me. Thanks to her and the two other guys helping me.

Abraham helped me here. He was knowledgeable, friendly, and above all professional. Everyone in the…read morestore greeted me and his helpers tried to help him too- seems like a great group of people working here. Abraham went above and beyond helping me with my car needs. I really appreciated his help and will come back here for any future car needs.

Hmmm... the rest of these reviews worry me! I had a great experience getting my parts and they…read moreordered an axle for me and it came in by 11:30 AM the same day! Briana seemed to know what she was doing and gave us the amount that was needed and the right products. We shall see when the mechanic ( friend's son who has been a mechanic for years and working on the side) works on my car- I will update if there was anything amiss! Briana was very helpful. Also I was feeling very good at my purchase and about Napa because I saw if you donate money to the Fallen Heroes Fund for our servicemen, you can also get a free hat! I support our brave men that risked their lives for our country and their countrymen! Although I think the govt should support our troops more than they do in all areas, but we should all honor these courageous men and their families! So I am proud to support Nappa Auto Parts if they do this for our troops and our heroes so they know they are not forgotten or forsaken! I also support the Wounded Warriors Project as well- good causes for our men.

These guys are great on the parts store side never used there mechanics service. When you read bad…read morereviews regarding electrical parts no parts store lets you return an electrical part because garage mechanics but these parts to trouble shoot there problem then return it when it is not the problem. Can't do that!! You can order from their online store and have the part the following day at the store, I don't go any where else for Auto parts.

I have never experienced such poor customer service until dealing with the office manager, Vanessa…read more Not only was she dismissive, unprofessional, and unwilling to help, but I also walked in and overheard her cussing and gossiping about her own employees telling other workers how she was plotting to fire one of them. This is completely inappropriate behavior for someone in management. Instead of leading by example, she set a toxic tone in the workplace. AutoZone should take this seriously, because customers notice when the management lacks respect, professionalism, and integrity.

Bad experience in general. It might be difficult to find consistentcy with the applicant pool, I…read moreget that. Service, however, with integrity is important to create a retiring customer.

Came in on a Sunday, completely lost, since usually I don't do anything that has to do with the…read morecar... anyway I got to the counter and a young nice guy named Jose helped me figure out which rear wiper my car needed. Not only he helped me but also installed it for me. As someone not familiar with cars I truly appreciate all his help and patience with me. If I ever need anything again I'm definitely coming back :) Thank you Jose people like you make a great difference.

The store was well organized and stocked very well. The only thing is the lack of customer service…read more No greeting and the attitude of the of one of the employees of needing better customer skills. I know the get minimum wage and act accordingly. You should rate your employees,, and weed out those that don't treat the customer with respect. I will still shop there but won't have that particular customer rep wait on me. No thanks. Remember auto zone is next door.