These guys are great ! Extremely helpful and respectful. A lot of places treat woman like they are…read morestupid or " less than" Automatically it's assumed you know nothing , little do they know , I use to build and race 1/4 Mile cars from Mission raceways to SIR in Seattle . Needless to say I'm no stranger to anything under a hood :-) it was nice to walk into a automotive place of any type and not hear a groan or have the prices raised ! Totally recommend them .

One of the few wreckers around that have great service, big selection & good parts. If something is…read morenot right, they trip over themselves to make it right. If Affordable has the part I need, they are the ones I will deal with every time.

My hubby loves Princess Auto. You can buy anything and a pretty good price…read more Electrical sub panel, generators, Auto parts, and more. It's definitely a man's word. LOL This trip we needed a moving dolly, flatbed dolly to be precise. -Very large clean -plenty of parking including electrical charging station

On Wednesday September 2nd I had the worst customer service experience EVER!…read more First I drove 20km to the NE Calgary Store to buy a charging dock advertised in your online flyer. I searched the store and finally had to ask an employee where it was (showing him the device on my phone). He asked for the SKU # which I found and gave to him. He said that location didn't have it, but the South store had 18. WHY ARE YOU ADVERTISING SOMETHING THAT YOU DON'T HAVE AT ALL LOCATIONS? We decided to drive to the south store, as we wanted to buy a couple. We drove another 20km + to the south store. I can see why INDEED.COM has so many negative employee comments. The first lady I talked to was terse and wouldn't even look at me (customers are an inconvenience I guess). The 2nd person said "I don't know where they are," and began walking away. I asked if she could find someone that did, to which she responded by going to a computer (in a huff). She asked for the SKU # which I gave her. She said they have them and they should be on the floor, but said she would check in the back. 10 minutes later she came back and said "I can't find them." Having gone out of my way to find and purchase the item, I asked for the Managers name. She said "Owen" but didn't know his last name. I went to the front till and asked another person, who also did not know (and also was visibly perturbed by my presence) and finally asked another employee who said his last name is Frank. Your inventory control is bad, but your customer service is even worse. There were customers AND staff that were not wearing face masks properly or at all. I can see why your reviews are generally negative and existing and former staff hate(d) working there. I have purchased a number of things from your store that I found on REBEE (online flyer)- I will never enter your store again. When retail in general is hurting so bad, AND THIS IS HOW YOU TREAT CUSTOMERS!? WOW. I will also encourage friends, family and others to NEVER shop at Princess Auto again. I am fiercely customer service oriented and this could/should have been easily addressed. So disappointed.

Sold me a bunk part that wasn't meant for my cars year, seemed uninterested when I called to let…read morethem know, don't care about their customers just making money they desperately need

What a place!! Not friendly when they answer the phone. I had ordered a part, they delivered to my…read moremechanic, my mechanic goes to put the part in and there is a piece missing!! Took well over a week and many phone calls that left you waiting and waiting for someone to get on the line until they sent the missing piece!! Lost 3 days of work over this and my mechanic got way behind. This is not the place of Integrity that is for sure!! Oh and not one apology!!!

I give five stars on overall rating Pick n Pull. first…read moreawesome customer service specially the supervisor is very professional and help me a lot on my credit even i don't have a reciept before because I lost the reciept. second the staff is helpful and well trained.every time I visit the location Barlow Pick n Pull.the fee is worthed and a lot of variety.thank you Pick n Pull

Haley, the manager at this location, used explicit sexual profanity toward customers for no…read moreapparent reason including screaming repeatedly the phrase "you want to get f***ed up the ass?" - this was in front of minors during our visit. We arrived at approximately 5:30 PM, about 30 minutes before the listed closing time of 6:00 PM on Google. As out-of-town customers unfamiliar with the process, this created confusion when we were turned away shortly after arriving. We had driven about an hour and a half as a family, including two polite teenagers, to visit this location. We had been interacting with staff since 4 PM and were shocked when we arrived to be turned away. During the very brief interaction, Haley was verbally aggressive not only toward us but also toward at least three other customers, swearing and behaving in a hostile manner for no clear reason. When we calmly tried to explain the confusion around closing time, we were told she would call the police. I think we would welcome this. Somebody needs to hold this woman accountable. Please check your security footage for the way that she behaved, you need to manage this harassment of customers. The overall experience felt highly unprofessional, intimidating, and completely unacceptable for a public-facing business. This was one of the most shocking customer service experiences we have ever had in Canada. We would not recommend this location, and we will be following up to report this thoroughly as business leaders should not be acting like this. Especially 25 minutes before closing, threatening to call security on people and telling them to leave the parking lot. We felt very threatened and unsafe. It was insanity.

Best Napa in Calgary! Good service, timely communication, decent pricing and quality parts!…read moreWhat more could you need?

Good team of experienced professionals. Camera installation…read moreas per requested. Thanks guys You get what you pay for.

i have taken two cars to ARA this week for A/C work and am thrilled with how i was treated in every…read moreaspect - phone calls to keep me updated, clear communication, genuine concern for getting the car fixed and me happy, and a cost effective solution to boot. also excellent information was provided on my inquiry about stereo head units and subwoofers. no pressure either, just information that i need to make a decision. I dont know how anyone could complain about Brian T, he's a gem. Its hard to survive as a business if you treat people poorly. This firm and Brian have been there a long time, so something isnt computing. Thanks to the guys in the back too. Its been hotter than heck in Calgary and i'm sure they are overworked this time of year so thank you as you are an essential service for alot of people too!