Good price, great service and amazing speed! My Car was in and out before the workday ended.read more

Brakes serviced quickly and professionally done. Very happy with how work was done and friendliness…read moreof staff. Very fair pricing for work performed. Will return for future needs.

Great service and quality work at a good value for your money. Can't get much better than that.read more

We were quoted by a company that sells tires and does minor repairs that our suspension system was…read moretotally shot and would cost more than $4 thousand to repair...on a car worth $1,600. We next took our car to Painless Autoworks,. The vehicle was thoroughly checked out and test driven, which took them quite a bit of time. They found nothing wrong with the car, whereas this established tire dealership franchise was trying to charge us thousands of dollars for unneeded work. We later found out that we were not the only ones who experienced high estimates for unnecessary work at this firm. I asked the gentleman at Painless Autoworks how much we owed them for their time. He said we owed "nothing." In a time of bad customer service, dishonesty and greed by some businesses, I feel blessed to have found an auto repair business that I can trust. Thank you Painless Autoworks. You've renewed my faith that there are still honest businesses in the auto repair industry.

Finding a trustworthy mechanic isn't easy especially after moving but I'm glad I found Commerce…read moreAuto Repair. After running into unexpected car trouble, I did my research and chose them based on solid reviews and word of mouth. I'm happy to say they lived up to the praise. The team is knowledgeable, honest, and personable, and they diagnosed and fixed the issue promptly, getting me back on the road without the usual stress. If you're looking for a repair shop you can actually trust, I definitely recommend Commerce Auto Repair. Hopefully, I'll only need to stop by for oil changes going forward but it's reassuring to know there's a good, honest mechanic nearby. Thank you!

avoid them at all costs because they charge triple the normal rates for Repair repairs and they…read moredon't do a good job

use at own risk. Has tires done there and the lug nuts were not tightened and I ended up on side of…read moreroad and they had to send a tow truck. once my car arrived back to shop to shop to fix - a miracle happened - nothing was wrong - well rhey covered it up. the tow truck driver saw the tires had issues. The owner and manager became rude with my wife and I. I am a service disabled veteran and Realtor and need my car. They put my wife and I in danger. I would not recommend.

I took my car for service to them just to swap tires. They have damaged 3 out of 4 wheels. When I…read moreconfronted the manager he called me a lier. So I just paid and left. I understand it's his work against mind. My car is less than year old. If you take your car there make sure you take pictures before and after. They will not own any damages accrued while the car is in their possession. On one wheel you can see scratches on wheel and brand new tire.

We paid a fortune to change my brakes and not one month later, the brakes went out on me while I…read morewas driving! I hear they mess up your car on purpose so you'll come back, yo if I went back to complain about the "new' brakes"? I avoided any conflict altogether and went somewhere else.

Wouldn't take my kids car to these ppl break thing take your money and say it's w.e after they mess…read moreup take it to someone else pay the price or u will pay more do not at any point in your repair journey call or pull up at this shop they have untrustworthy smiles and comfort until u see what they did now gotta pay more because what they messed up now I have to fix what they fixed and more bc all they do is build up a whole bunch of cars they cant fix then rush through them take your car to MIDAZ. instead more trustworthy more expensive but they treat your car like it's their own chavez don't they will have u in a accident then tell u they did their job it's done they don't care about warranty or anything they do the job by any means not like they care just money hungry and cheapskate don't even give u recipes for what they did not to mention I drop the car off with no lights on dash come back looks like a Christmas tree on the 24 of December and instead of them fixing it they argued with me for nearly an hour then say not fixing anything after I gave .y money nearly 2000 dollars and they like whelp whatever wrong figure it out elsewhere point blank unless u wanna be on the side of the road over heated or in a accident don't take it here pay the little extra for a trusted shop don't go to the little side shop go to a franchise dealer or shop literally broke my rack and said f me now car jumps all over the road just hit the 2 weeks after Mark but the car had been driving like this just thought about taking it elsewhere but for nearly 2000 they should be fixing it right ig they don't think so

Over the past four years, we have spent nearly $5,000 on repairs to our family vehicles at Dan's…read moreAuto Clinic. When I first began using their services, I was assured that diagnostic fees would be waived if repairs were authorized and completed. However, in recent visits, I noticed that diagnostic fees were being charged in addition to approved repairs. On top of that, I have experienced verbal quotes that were not honored. For my most recent--and final--repair, I was billed for an additional 0.5 hours beyond the verbal quote I was given over the phone. This additional charge was never authorized and was simply added to my bill. During a recent visit, I asked for a written estimate for maintenance work and was instead given a verbal number. When I insisted on a written estimate, they outright refused. While the quality of their repair work itself has generally been good, their lack of transparency, refusal to provide written estimates, and disregard for honoring their own quotes demonstrate a business practice I find unacceptable. Dan's Auto Clinic may try to present itself as an honest small-town business, but in my experience, their actions show that chasing extra charges matters more to them than maintaining integrity or building long-term customer relationships.

Denise is awesome. The mechanics do a very good job. The shop is always busy with loyal customers…read more Remember you get what you pay for. These guy do a good job every time.

took my 2006 VW Golf to VW of Ann Arbor for a keyfob pairing. If you have ever had the immobilizer…read moreprevent you from starting your car, you know there are many "hacks" on the internet, one of them being disconnecting the battery to reset the electronics. When I reconnected the battery, I didn't tighten the terminals properly, so just as I parked my car at the dealership, the battery died. I left 2 separate messages to 2 separate mechanics AND told in person a service rep, that the battery was drained but all it needed was to be tightened and recharged. The dealer "tested" the battery, confirmed it was "dead" (duh), and proceeded to tell me I needed a new battery (for almost $400) and a diagnostics (for nearly $200). Knowing perfectly well what the issue was, I refused and had my car towed to Steve's instead (I have AAA) where Shaun and Jordan simply left a trickle-charger connected over the weekend and now the car runs just fine. And I was charged nothing! What a class act! I will never go to a VW dealer again, ESPECIALLY not VW of Ann Arbor. If you have a European car, just go to Steve's and save yourself from being robbed by a stealership.

I brought my BMW in for an repair estimate of a very complicated repair. Their lot looked super…read morebusy with other vehicles awaiting repair. Sebastian looked and my dealer estimate and said they could get back with me in a day or two. Instead, they notified me the next day by voicemail that they had a quote estimate. When I returned the call, it was answered by Steve, the owner who was extremely knowledgable and friendly. He knew how extensive and complicated the repair would be. Their quote was 20% lower than the BMW dealer had quoted me. I am most impressed with how quickly they responded to my inquiry and offered a realistic repair time.

Great mechanics and professional care! You should use Franklin Auto Service if you have any car…read moretroubles

They were friendly. However, they charged me $165 just to diagnose the problem with my car. Then…read morethey tried to charge me $775 (including the $165) to fix the problem. I left. I went to another mechanic who charged me $350 to fix the same issue. The other mechanic diagnosed the problem with my description of the issue and wouldn't have charged me $165 for the diagnoses. I'm not sure why there was such a price discrepancy. Perhaps they tried to scam me (as I'm not a car person and I don't know better) or their prices are simply outrageous. Either way, I won't be going back.