Originally I was happy with this dealership. A week later however I found out the car was grossly misrepresented, having numerous issues, which are costing me thousands of dollars. Buyer beware and always have a mechanic check out any car you are thinking of buying. My mistake and their shadiness cost me big time. Beyond disappointed and I'll never buy a car in New Jersey again. Their lemon laws are nonexistent. Again, buyer beware!! read more

Bought a 2008 crown victoria police interceptor that after one month of driving was basically coming apart. Had to get a ton of work done to the car after purchase and the only warranty offered at the sale of the car was warranty for the engine, transmission, and frame damage. The car was priced way above the average price of a crown vic. The car had no A/C but of course that was not told during sale. I would stay away from this used car spot they do not even know about the hundreds of cars they have they just buy used cars and hope someone would buy it. Thanks to this used car spot now I have to get a another car. Stay Away! read more

I purchased a truck and the moment I took it off the lot I took it to my mechanic for an oil change only to be called back because it had major issues totaling more than $2,500. I immediately AUTOSPOT LLC and was not able to speak to anyone for over a week, all this time the truck was sitting in a mechanic shop. I left several messages for STEVE and no call back, I finally reached my salesman who said he would pass on the messages only to have 7 days go by with no call backs. On the seventh day I received a call from a manager saying that there was nothing they would do. I do understand business and that it was "as-is" but AUTOSPOT LLC's advertising states that all vehicles are inspected by their service department which means they knew about these issues and choose not to divulge them. I gave them many options to help try and resolve this, including returning the vehicle and purchasing another from their lot but they flat out refused. Lessoned learned on my end, I should have read all the reviews because it seems I'm not the first this happens to. STAY AWAY from AUTOSPOT LLC ! read more

Our sales person Abdul was great but that's where the good stops. I bought the car as is on 3/9. Yesterday 4/9 it died. My mechanic just looked at it and it needs a new alternator and timing belt which is going to run me $550. Happy 1 month anniversary car! On top of selling me a car that looks great but had issues they sent out the title late and I ended up having to pay a $25 late fee when registering the car. I would go to a more reliable dealer if I were you. read more

Exceptional Service , if you ever stop by ask for Ennis . He really pays attention to what you're looking for & also very knowledgeable in what he does . I really loved my overall experience with him. read more

Vehicle is not worth what it cost me, which says alot because the vehicle I bought was the better of 3 others I looked at at Auto spot....owned over a dozen vehicles and never had to call the fire dept for any of them until now read more

They sell horrible cars! STAY AWAY, total scumbags! All of they're cars are sold "as is " because they know they're cars are of poor quality. Don't believe everything you read on a CARFAX. read more

Worst place to go! Staff are all liars and the inventory looks like garbage! These guys are post cars online just to create traffic! Only the dumbest people go there don't be fooled by bait n switch tactics!! Do not go to Auto Spot ! Waste of time! read more

I went to the Garfield location, to purchase a pickup truck that I saw listed on True Car. I was assigned to Ronald a sales person. The truck I came to see wasn't what I was looking for. They had many plane pickup trucks, so I decided to test drive one. I chose a Ford F150 XL. It did have an exhaust leak. That needed to be fixed. As promised by Steve "the service advisor" , they replaced the passenger side exhaust manifold. The truck runs perfect, and I was happy to get a truck in this current market ! Thanks Guys! read more

When I test drove the car that I bought, the engine light was not illuminated. When I got home, I had multiple codes including two permanent codes. The car did not have a catalytic converter. read more

STAY AWAY!!! The salesperson (Garfield location) assured us that the car we were considering was free from significant rust on the undercarriage, and that they make sure all their cars are safe to drive before selling them. The day after we bought the car, we brought it to our mechanic. While driving the car, the hood of the car flew open due to a defective hood latch, cracking the windshield. Our mechanic put the car on his lift and immediately saw that the gas tank was leaking (and had already been patched once before), the brake lines were rusted out and rotted, the rotors were rusted out, and the hood latch was broken. He said that the car was unsafe to drive, wouldn't pass NYS inspection, and should have been junked rather than sold in this condition. We sent pictures and the mechanic's report to Auto Spot and asked them to take the car back. The manager said he would review them and get back to us. Since then, our calls and emails go unreturned. They are lucky nobody was killed when driving this car. If that happens -- I should say WHEN that happens, based on the other reviews -- these people will be facing manslaughter charges. Maybe that's what it will take for them to change their business practices. DO NOT DO BUSINESS WITH AUTO SPOT!!! read more

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BUYER BEWARE! I don't normally write on-line reviews, but I felt compelled to share my experience to save you the trouble. I recently purchased a vehicle from the Mountain Lakes location and there were two main reasons that I wouldn't purchase another vehicle from any Auto Spot location again. 1) The advertised prices are not real. Auto Spot posts low prices to get you in the door. HOWEVER their "package" fee can add a significant cost on top of the advertised price. The vehicle that I purchased was advertised for $13,000 which they wanted to add over $1800 of fees to ($14,800 is almost 15% higher than the posted $13,000). I was able to negotiate a lower price, but still paid much more than I had hoped after seeing the vehicle advertised on their website. 2) They will tell you that there is nothing wrong with the vehicle you are purchasing. However, you are out of luck if there is any major issue. While driving home I realized that the AC was not working properly. After I had the car inspected and checked out it had a leak that required a $2,000 repair. I was given a corporate email when I contacted Auto Spot complaining about the issue. When I detailed my concerns I got an email back from Steven Hernandez that said that the issue was not covered under the 3 month warranty that they provide and "we apologize for the inconvenience". Auto Spot calls themselves a "Trusted Dealer". This is not the way that a trusted dealer does business. read more

I was sold a completely unsafe vesicle. The entire undercarriage was rusted. It appeared to have been stuck in a flood according to my mechanic. The axles, breaks, callipers and more totalling$2600 in repairs was required. When I notified the dealer they offered no retribution explaining I purchased the vehicle as is. Stay away! read more

Can I give less thank 1 star? I would. The car caught on fire 20 min from the lot. It was near closing and when I called they said we're closing and hung up on me. It has been 4 months and I still have not gotten the title. Scam dealers and a horrible company. Stay away! read more

I bought a car from AutoSpot. The price was good, and I made the mistake of buying the car without first bringing it to a mechanic. I knew new tires were needed, and I expected several issues would have to be resolved over time, but I did not expect a dangerous situation. It turns out that the car suffers from two serious problems. The right hub and bearing assembly was completed rusted out. Among other things, this could prevent the antilock breaks from engaging. Also, the undercarriage is dangerously rusted. I need to have a mechanic look at it every month or so to let me know that I that it is not too risky to drive the car. I understand that the car did not come with a warranty and that I bought it as is. But human decency requires informing someone of dangerous conditions. In my opinion, AutoSpot will one day be convicted of involuntary manslaughter. There's more. AutoSpot somehow informed EZPass that I received the paper plates a week before I bought the car. The plates were used to cross a few bridges in the trig-state area several times. I received a notice of violations with threats of massive fines. I am dealing with EZPass now to prove that I didn't have the plates at the time. Finally, AutoSpot was very late in sending my the title documents. I was forced to drive for a few days with expired paper plates. I feel that AutoSpot is at best engaged in highly unethical behavior and at worst is operating a criminal enterprise. read more

Please read all reviews on all sites before purchasing car from this place...seems like the sell cars that are unsafe to be on the roads. History of warning lights coming on as soon as payment made and drive off the lot. Cars that don't pass safety inspection. They reply to bad reviews saying "call us so we can resolve the issue".....then they don't respond by phone, email or text ! read more

Abdul was our salesmen! He was amazing and helped me bring just the perfect car for me home! He worked with us, was patient, and answered all of our questions! He is the best. 10/10 recommended this place. Ask for Abdul read more

This place absolutely SUCKS!!! Stay away. Terrible!!!! Drove hours from Long Island. Then the two Chevy Colorados that I specifically made an appointment to see were sold the day before (Yeah right) Even though I confirmed with the salesperson Lee that we were on our way. He acted hapless trying to sell me some other shit truck. I was prepared to do business but I was deceived. Classic Bait and Switch. Oh well, live & learn. read more

My son came home from college and he needed a used car ASAP to start his new job. In upstate New York where I live, there is a shortage of used cars due to covid, so I drove to NJ which seemed to have a lot more used car dealers with large inventories to choose from. One of those places, was Auto Spot LLC in South Hackensack NJ. When I got to Auto Spot LLC, I was pleased to see a huge selection of all types of cars, including the kind my son was looking for, that were in his price range. I asked the salesman why they had so many and he said it was because they were not a typical used car dealer, rather they were a wholesaler who buys cars "AS IS". That should have been enough to scare us off, but after months of looking for a used car, we were desperate. We looked at about five small 4WD SUVs that were in my son's price range and settled in on a black 2009 Kia Sportage with 129,000 miles listed at $4000. The salesman was somewhat sketchy and used all his tricks to try and convince us to sign. We spent up to 2 hours there, took two test rides on local roads, inspected it as much as we could, (engine, exterior, interior and as much as we could see underneath when laying on the ground). In addition, the car had clean Carfax. Against our better judgement, we reluctantly agreed to sign and hoped for the best. One of the biggest mistakes I ever made. First it started with the price, what was $4000 turned into $5900 due to a bunch of bogus fees they failed to tell us about up front. When I said no deal, well they miraculously were able to do us the great favor of knocking off $1400 of those fees. We agreed to buy the car at $4500. I understood that I bought the car "AS IS" and I expected to have put some upfront money on things like brakes, tires, etc. I did not suspect that a business would sell me a car that my mechanic told me the next day was actually dangerous, and we were lucky to make it home. All the damage was underneath, pretty much the entire suspension needed be replaced - estimated fix of $4200. Those were issues that could actually be fixed, however one issue that could not be fixed was the cracked frame near the left rear axle. It would just be a matter of time before that was going to go and the axle would completely disconnect from the car. This car was never going to pass NY safety inspection, even if I put in the additional money to try and fix it. When I called Auto Spot to see if they would do the right thing and refund at least some of the money, they basically said "the car was purchased AS IS and that I should have brought my mechanic with me to look at it before buying". It turns out, when they say "AS IS", they mean they do not even put these cars up on lift. They basically just do as much as they can to make the cars look ok and to get the cars through the test rides and off the lot. After making this mistake, I did check some other Yelp reviews and found others who had similar experiences, they bought dangerous vehicles that should never be allowed to be on the road. And this is why they have such a large inventory, because no reputable used car dealers would actually buy and sell these cars to the general public. Auto Spot is NOT a reputable dealer and as someone else wrote in their review, "it's just a matter of time before Auto Spot LLC will be facing manslaughter charges". I do not know how they sleep at night after taking the savings from young students such as my son, and then knowingly allow them to put their lives at risk. STAY FAR AWAY FROM AUTO SPOT LLC!! read more

This place is a scam! I bought a truck from here and on my way home it broke down! They do not stand behind their vehicles and just scam people. i paid $12,000 for a truck that can not be inspected. After speaking to them they told me too bad! I am turning them in in hopes to get them shut down! I feel bad for all the people like myself that has been scammed by there's scammers! read more

Pasha was the best. He helped us patiently to pick out the perfect car for us. Great service. I would definitely buy again.

I asked Mike, one of the bald dealers there, If they sell broken cars and he said...no... What a bunch of bullshit. Bought a car, had to replace the exhaust, the door latch, the keyfob, and I almost damn near got stuck in the middle of the fucking woods cause my battery died. What a horrible dealership Stay away at all cost read more

Caveat Emptor That's all there is to say. Buyer Beware. Bought a car for my niece who is a single mom and needed a vehicle to get to work and care for a two year old. I live out of state and couldn't be there. Salesman, John said he'd treat her like his own daughter. I guess John doesn't like his daughter too much. Told us the car was inspected by their mechanic and was in good shape. One week later the power steering pump needs to be replaced. Upon getting the power steering pump replaced our mechanic found a hole in the catalytic converter. NJ is one of those states that still inspects cars so had to replace that. That added $800.00 to the price. Clearly their mechanic is a shoemaker. read more

......stay away!!...... at the time of this review its been over a year that i bought a truck there..... first off pretty much all of their cars/trucks are sold as is, mainly, i think, because they have very serious rust issues..this is the case with my vehicle, i'm ashamed to say i didnt thoroughly inspect the veh. so long story short i'm still stuck financing a truck with severe, severe chassis rust issues.. no one even wants to repair it thats how bad it is... dont be stupid and buy there.. also be suspicious of reviews praising them, there prolly written by people that work there.... shady asf. read more

Seemingly nice folks except that sales person concealed problems, and truck was unsafe to drive. Steering short shaft being almost rusted solid and just found out both catalytic converters are bad. My fault for not getting mechanic to review before buying. I think they are getting vehicles from midwest with water damage. BUYER BEWARE. read more

I had the worst experience at the one located on 22 S Main St, Garfield, NJ 07606. I don't know how all the salesmen are but this rude Arabic guy name Anas is a big-time scammer, a lire, and a hustler. He posts ads for nice cars with a really good price on CarGuru and other websites that he doesn't have but pretends that he does till you're 5 min away from the location and he calls and tells you that "someone is standing right here with the cash on their hand and buying the car so would you be interested in buying another car". Mind you, I called him when I left my house, I called him while I got in NJ, I talked to him even when I was 15 min away but he didn't say anything. I even asked if the car is in good condition and he said "Yes, it's sitting here waiting for you" Now, if you're driving from another state and paid tolls and wasted 2 hours of your life getting there, you would be sad and mad like me. I tried to complain to the manager but it seemed like he was in it too. I didn't ask for his name but he was either Mexican or Ecuadorian or somewhere in that part of the world. He was trying to get rid of me and didn't want to hear what I wanted to say till I mention "I have 200,000 Instagram followers and I'm going to write a bad review about this location" he instantly offered me a $2,000 discount on my next purchase but I didn't take it and left the place. This is very unprofessional and should be illegal . read more

They are just trying to take your money... I bought a car "Nissan Altima 2013 SV" my vendor rep. was Abdul, first he did not offer me a warranty, maybe because he new the transmission was not good... 3 days after I got the car it start to show codes specially (P17F1) a transmission code. I tried to talked to them but they were just ignoring me until one of them asked me to go to the Nissan and get a Transmission diagnostic... I did it and the Nissan told me the transmission needs to be replaced... I went back and they do not want to talk to me... I keep calling the manager but he doesn't take my calls... They Stole my money... God will give them 10 times what they gave me... read more

WARNING!!! Do not go to Auto Spot. They buy vehicles at auction and sell them without taking any time to look over the vehicles. HIDDEN FLAWS AND ISSUES GALORE. You will regret purchasing a car from them when you see how many issues come about within days of purchasing from them. I called to speak to the manager for over a week he was avoiding me. Where are the ethics in this company? You are useless as a customer to them once they have your money. Many people have experienced this not only me!!! read more

I bought my first car from Auto Spot and the sales person Abdul is the best. Even though it was snowy and cold outside he spend hours to find perfect match for us. Really thankful for that! We were worried about having some finance because my credit score wasn't that high but Bulent help us finding good rates and everything about finances. I recommend Abdul and Bulent to couple of my friends who are looking for car. I am highly satisfied my business with AutoSpot and recommend everbody who is looking for good deal. read more

BUYER BEWARE!!!! THIS WAS THE WORST BUYER EXPERIENCE I HAVE EVER HAD!! We drove down from Orange County NY since we saw some vehicles online that looked reasonable. These vehicles were not as they appeared online and in worse shape than detailed. We trusted that we were being told the truth as we looked at other vehicles that were suggested. We trusted that we were being treated with honesty. I went to this facility with my wife and daughter to buy my daughter a SAFE car for college. The salesman showed us several cars...one that we noted had been spray painted to cover rust. We pointed this out and this should have been our WARNING SIGN number 1, NOT TO DEAL with such a place. However, they suggested what looked like a nice Jeep Compass for my daughter to test drive. When I opened the hood, I noticed the plastic decorative engine cover was off and in the back of the Jeep. I replaced it myself before letting my daughter take it for a test drive...this should have been WARNING SIGN number 2! However, the answer from the salesman made sense so we proceeded. He went with us on the test drive which was on local roads and the vehicle handled okay. There was a door arm rest cover missing on the passenger side which we noted but discussed with him about just finding an after-market replacement. He DID NOT TELL US that the window actually DID NOT WORK! We made a reasonable offer on the vehicle and they told us that this offer negated the warranty. WARNING SIGN number 3! As my wife and daughter were driving this vehicle home on the highway, it was misfiring and had a large hitch in the acceleration. We delivered it right to our local, honest and trustworthy mechanic. A day later I received a call regarding the $3,500 to $4,000 worth of REPAIRS NECESSARY TO EVEN HAVE THIS VEHICLE PASS INSPECTION due to major mechanical issues that are not visible to a buyer without full mechanical inspection!! WE WERE TAKEN...IN FACT, WE THEN FOUND OUT THAT THE VEHICLE HAD JUST COME OFF AUCTION WITH KNOWN ISSUES!! NONE OF WHICH WERE OUTLINED TO US BY AUTO SPOT SALES OR MANAGEMENT...! THIS PLACE IS A SHAM...DISHONEST...AND HAS NO REGARD FOR SELLING IN GOOD FAITH!! MY DAUGHTER WAS ACTUALLY PLACED IN DANGER OF SERIOUS INJURY DRIVING THIS VEHICLE HOME FROM THIS DEALER. I LOST $4,400 ON THIS SALE. I WILL CONTINUE TO PRESS WITH LOCAL AND FEDERAL ORGANIZATIONS LIKE THE BETTER BUSINESS BUREAU FOR INVESTIGATION INTO THEIR BUSINESS. THEIR LICENSE TO SELL VEHICLES SHOULD BE REVOKED AND THERE SHOULD BE CRIMINAL CHARGES FOR THEIR OPERATION. DO NOT DEAL WITH AUTO SPOT!!! read more

Stay away!!!!! purchase a vehicle from this dealer had to replace engine within a month. they just care about making sales, they will say anything for you to make a purchase , remember their sales people work on commission. read more

I went to view their inventory of pick up trucks they had, not one of their truck was able to start without a booster . The trucks are all beat to death and are in such bad shape I cannot fathom how anybody would even consider buying any car or truck from this establishment. To make things my experience even worse the pushy salesman kept showing me more and more overpriced junk. This company buys all the $200 - 500 cars from dealerships , marks them up thousands of dollars and then expects you to buy the trucks and cars that were intended for the scrap yard . I would not recommend this place to anybody that was looking to buy a car or even a truck , there are many better dealerships that are not out to gouge you like this place with their junk yard Specials. read more

They are bunch of con artist when it comes to the cars asking to provide Carfax VIN number or to bring it to the mechanic they say no

We paid to have one of their used cars inspected. The mechanic called the EVENING before to make an appointment for FIRST THING in the morning. Somehow in that short time the car had a "deposit* on it and he couldn't look at it. He said he had dealt with there guys before and that was their M.O. To keep the cars from being inspected and waiting for some unsuspecting fool to walk in. Don't say you weren't warned! read more

I was sold a 2012 bmw that was not good 1 month after I bought it. They had the car with no oil so I could not notice the noice the engine was making when I bought the car! I do not recommend anyone to come here at all! I had to take a 12,600 loss and I don't want this to be you truly! read more

Run away from this people I bought a car from here and it was a nightmare I lost thousands of dollars had an accident because the transmission broke on the parkway the same day just on the way home and they say they can't acept a return or exchange plus the frame underneath is all rusted basically I was robed at Autospottllc read more

Do not buy cars from this lot!!!!!!!!!!!!!!! Please take my warning I'm out 4,100 dollars the car broke down the same day and now I'm a mother of 4 who can't travel with her kids. read more

Bought a used 2015 Nissan and 17 days later, the transmission gave out. Would not recommend this place at all. Many of the cars were in bad shape. The vehicle I did buy ended up having thousands of dollars worth of problems. They are dishonest and clearly don't know much about the mechanics of a car. They guaranteed a hubcap and paperwork, but you have to go to DMV yourself. Avoid at all costs, these a low life scammers. read more

originally went to purchase a different vehicle which worked perfectly during test drive on april 11th, 2020. gave dealership a deposit of $2,000 and returned on april 15th, 2020 with full balance. could not drive car off lot because none of the electrical components were working in the car including windows, mirrors and radio. demanded money back and was refused. was told i would have to take another vehicle of similar price. purchased a different vehicle which appeared to be fine until april 19th, (four days later), when vehicle wouldn't start. mechanic checked vehicle and said the starter was bad and should never have been sold. worst experience ever. sales people are rude. spoke to enis who was disrespectful and spoke to steve who was indifferent. read more