Paid for a full detail of my Suburban, and got a basic carpet shampoo... They never opened the back hatch at all. There is dirt all over the place in the back. The cup holders were never touched. Still crud in all of them in the back. When i called to make an appointment I told them I have kids, and need a total detail and he said they would clean every nook and crannie and no mess was too big. I had started cleaning my car before I decided to take it in, so they didn't even have to do much compared to what my children are capable of... Pay the extra money and go to Reflections. They are pros. read more

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I would not ever take my vehicles to them, while they say the washing process does not scratch paint you can clearly see it does. Dirty equipment is the largest problem. They were the only game in town for a long time, but find yourself a good touch free car wash it will save your paint. Their detail shop is lame, the level of experience is Nil. I don't think they could remove a bug splat from paint. read more

WARNING: DO NOT PATRONIZE THIS BUSINESS! I pulled up and an older gentlemen greeted me and set me up with the Best Wash package. When it was all completed, I looked inside and asked if they had wiped down the interior. No, that would be an extra charge. Windows cleaned? No, that would be an extra charge. Can you at least dry the thing off? No, that would be an extra charge. Then this old guy had the audacity to say, "but we'd be happy to do all of those nice extras for you." Yeah, I but he would be. The guy is a complete pos charlatan. The coups de grâce was when I got home the lights in my garage illuminated micro swirls on the paint as a result of their dirty equipment. I will talk to the owner today about it, but I suspect I know the outcome - the $16.00 hosedown that they performed on my car is likely going to cost me hundreds. BTW - The Better Business Bureau has given them an "F" grade. Dislcamer: I read online reviews about this place before bringing my new car in. Not one of them was positive... but I was desperate for a car wash and it was a convenient location... so admittedly I am partly to blame for my experience because I did not heed previous warnings. read more

I have gone twice and nothing is consistent. The wash is not always reliable, and the times I have been there, they needed to rinse a second time or wipe down soapy areas. I thought Corey was honest in trying to help me directly to repair the damage they did, but after patiently waiting 3 months. I have to get this matter resolved by other means. Dishonest company and owner. The owner broke passenger mirror. He pulled my electric mirror and tore passenger side off the ratchet system He never asked permission to touch my truck. Don't let them touch your mirrors or antenna. Check also with the Better Business Bureau to see the complaints ageist this company. I won the case and the judge even documented how dishonest he was found to be in court. His own onsite manager couldn't back up what he made up to try and avoid responsibility. They will in the long run, damage something or at the very least do a crappy job not worth paying for. read more

After having my truck detailed (including tip) $190, I thought I would be nice and have my friends car vacuumed and washed ($29.78), sadly I didn't get the helpful guy who had been there in the morning when I brought my Truck in, instead I got the owner.... Since having the second vehicle cleaned was an after thought, I hurried to clean out all the crap inside and put it in the trunk. I explained to one of the guys that there was a bag of cat litter that had spilled (clean, cat litter) on the floor in the back seat.... he didn't seem to think it was a problem. I went in to pay and after ringing up the Truck detailing from earlier and the car wash for the second car, the owner came in to ask what I wanted done with the back seat of the car.... I'm sure I gave him a stupid look and told him I wanted it vacuumed. He said he wasn't going to vacuum up the cat litter... I think I said,.,"really?" Then I told the girl behind the counter to refund me for the car wash she had just rung up. I don't know... anyway... I guess I figured that mister owner would have done a little more problem solving... like...oh... all the litter is on the floor mat, so If I pick it up I can dump it in the garbage can and then there is just a little to vacuum up. Or... used a paper cup to scoop it out, or use his hands, or..... the list could go on... So... I guess I'll just do it myself, and next time I have my car detailed, washed, waxed, or whatever....I'll save the $149 they charged me, plus the tax, and $30 tip, and go somewhere else.... you know what... If I can find someone who delivers great customer service, knows how to be a problem solver so I don't have to do the thinking for them. I'd pay them double.... Oh... and driving back to work I realized they forgot to vacuum out the center console of the truck.... which I had so kindly emptied this morning before I dropped it off. Other than that the truck looks pretty good. Oh... and to the guy who helped me earlier this morning and the cashier... thanks for trying to make up for the bad customer service by your employer... good thing this guy has decent people working for him. read more

The end of this place began when Kory left. Save $20 and run your own car through the wash on Main St. You'll also save wear and tear on your patience supply read more

I was not impressed AT ALL. windows were splotchy, the carpet was soaking wet but they didn't get it very clean, and parts of the car were not even touched. If you are going to pay for a detail you should go to someone who takes pride in their work. There is a place next door to One Stop Auto sales that does an AMAZING job (I just can't think of the name right now). read more

I bought a new car last year and wanting it to look good I have tried to keep it nice as I see it a reflection on me and the way I look. So naturally I want it to look clean and nice all the time. So started to look for a place I could get it taken care of quickly and efficiently. I tried four or five different places and finally hit The Auto Spa. They were able to meet all my goals and fufill my every expectation. Now this is the only place I take my car. After going four times they started to recognize me and knew what I wanted without asking. They always take good care of me if I have the occasional odd request they do everything to meet that need. The manager is awesome and really cares about his business he will do anything to help you if you ask him. Pluses also include free wifi while you wait it's close to the mall or other stores if you don't want to wait around and they will take care of the car no prob. I've dropped the car off and gone on a run and come back everything looks perfect when I get back. It's nice to be able to drop it off and take care of other things come back and know it has been taken care of. The Auto Spa is the only place to go if you care about the looks of your car they are real professionals there. read more

Totally disappointed! Was quoted one price and charged more when I went to pick up car. Detail was not good. Still dog hair and weeds in carpet. Streaks, missed spots, etc... Would NOT recommend!! read more