Huei and Daisey were great! Dreaded going to buy a car but they worked with us and helped us get to…read morewhere we needed to be. Finance team was great too no pressure. When the remodel is complete will be a great one stop and done dealership.

Recently purchased a certified EQE350. Worked with Alexis from start to finish. Couldn't be…read morehappier. Never felt like I was in a car dealership. No pressure, no upsell. There was a crack on the front grill and Alexis convinced her manager to get that fixed as well. Do yourself a favor and ask for Alexis if you want an honest and hardworking sales rep working on your car purchase.

Came here to sell my Nissan cause I'm moving the next day. Joshua was the best, he was trying hard…read moreto get me a good offer. I really appreciate that, will recommend my friends to come here and see him.

Joshua was a very professional and very helpful man which made our transaction go smoothly and I am…read morevery satisfied with his service. Will definitely continue to work with him. AutoNation of Buena park is the best. I will definitely recommend it.

I had a great experience on my visit! Our salesman Mike C. listened to exactly what we were looking…read morefor and was able to find the best deal for us!

I recently visited Honda of City of Buena Park and was assisted by service advisor Renae Franco. I…read moretruly wanted to take the time to write this review because she deserves recognition. Renee's compassion, kindness, knowledge and customer service were exceptional. She went above and beyond to make sure I felt helped and informed. Her work ethic and the care she shows customers truly stand out. After having a difficult experience at Honda dealership of Westminster I appreciated the level of professionalism and service Renae provided. She represents what great customer service should look like. I sincerely hope this review reaches the right person because Renae has the heart, leadership, and dedication that a company needs. She deserves opportunities to continue growing within Honda. Thank you Renae for making such a positive difference in my experience. GOD BLESS YOU! Definitely know who to ask for on my next visit!!

First and foremost we walked out with the car!…read more If you want amazing service ask for YANIRA! She made our experience a breeze and took our concerns seriously . She helped clarify any doubts we had and made sure we reached the monthly payment that we wanted not a dollar over. Thank you for the team service, you were great! Yanira- Danny- Tim

I I purchased a vehicle from this dealership in October 2023 that was represented as having a clean…read moreCarfax with no accidents. I was also told it was "Certified Pre-Owned." Recently, while refinancing the vehicle through Navy Federal, I obtained an updated Carfax and was shocked to discover that the vehicle had previously been involved in an accident with moderate damage, along with a notation regarding excessive wind noise. I contacted the dealership and specifically reached out to manager Ruben Naranjo, but I have been waiting for a resolution and have not received the response I expected. At this point, I am considering taking legal action and consulting with an auto fraud attorney to determine my options. If you are considering purchasing a vehicle from this dealership, do your own due diligence and obtain an independent vehicle history report and inspection before signing anything. My experience has been extremely disappointing. Be careful and know exactly what you're buying.

Ken was able to address my issue in short order. Very helpful!! reprogrammed a new key to my new…read morevehicle. Thank you so much.

From the moment I walked into BMW of Buena Park, Daniel G. was cheerful, enthusiastic, and…read moregenuinely ready to help me purchase my vehicle. He was approachable, attentive, easy to communicate with, and consistently quick to follow up whenever I had questions. His positive attitude, professionalism, and ability to make customers feel comfortable reflect the qualities of someone who represents the BMW brand exceptionally well. I initially worked with Edgar, who truly bent over backward to earn my business. Even after I explained that I had already selected a vehicle from another dealership, Edgar remained respectful, confident, and determined. He thanked me for the opportunity and invited me to return so they could reevaluate my trade-in and determine whether something in their inventory could match--or even beat--the other offer. He ultimately delivered exactly what he promised! Edgar demonstrated initiative, persistence, accountability, and excellent problem-solving skills. Rather than giving up on the opportunity, he listened carefully, understood what mattered to me, and worked hard to create a better deal. That level of ownership and commitment is rare. Both Daniel and Edgar provided outstanding customer service and treated me like a valued customer--not simply another sale. They demonstrated strong communication, integrity, teamwork, emotional intelligence, and a genuine customer-first mindset. These are leadership qualities that BMW of Buena Park should recognize and reward. Both gentlemen would be tremendous assets in positions of greater responsibility. Compared with the mediocre service and customer support I received at BMW of Monrovia, the difference was night and day. Daniel and Edgar set a much higher standard for professionalism and customer care. I recommend BMW of Buena Park without hesitation. Thank you, Daniel and Edgar, for going the extra mile and making this such a positive experience. I will definitely return when I am ready to purchase another vehicle!

Like many, I sold my old vehicle to CarMax rather than trading it in with new car purchase. I knew…read moreabout the in person quotes but you can now do it all online. Long story short, between CarMax and Carvana, CarMax won. The process does take some time to complete the inspection and paperwork at the dealership but overall still easier than dealing with private party sales IMO. Pro Tip: if you own your car (loan paid off more than 30 days) but you can't find the title, CarMax can look it up so no need to order a replacement title from the DMV.

WILL SELL YOU VEHICLE WITH POOR QUALITY TIRES!!!!!! NO REGARD TO YOUR SAFETY!…read more STAY AWAY FROM CARMAX ESPECIALLY BUENA PARK location. STAFF IS FINE SELLING VEHICLES AT SUBPAR because it falls within their BS policy. NO "GOOD FAITH" practices!!! Should have read their reviews before going in. Seems i'm not the only one that had issues with tires after purchase. Was smart enough to take vehicle to personal mechanic right after purchase to make sure vehicle wasn't a lemon. My trusted mechanic is the ones that found the cracks in tires. I knew the tread was subpar...but add cracked tires and it was concerning as I have long commutes for work. Called twice only to be told I'd get a call back and ghosted. So I drove back to buena park to speak to service manager. My concern was brushed off multiple times and they kept trying to show me how the treading met their policy requirements for "just good enough to pass." I kept telling them I was concerned about the cracks..not the poor quality treading. Employees/managers claim their policy BS rather than show "good faith" in actually resolving the issue. I was told "just return the vehicle"...as if the process of finding a vehicle, dealing with paperwork, wait time, and insurance was something i wanted to do all over again after thinking I finally secured a vehicle. The transmission never got flushed either..so I spent out of pocket to do that and new set of tires. Typical act nice enough to get you through the papers and then leave you high and dry if you have any issues. As a female the male staff treated me like I was an idiot and kept brushing my concerns off. I've had better experience at private dealer, but i guess to be expected from big name company.

This review is based on our buying experience with Sunny and the Finance guy Milton ! They both did…read moreeverything they could give us the best deal possible . We are so in love with our 2024 Nissan Titan and I'm so glad we decided to buy a truck from this dealership ! We will be sending friends and family here !

BE CAUTIOUS BUYING FROM HERE-…read more We're from the Bay Area and was seriously considering taking a flight to this Nissan Buena Park location. Before committing, i asked for the breakdown of a pre-owned BMW and that's when i immediately felt the red flags. They added on almost 4k in mandatory dealer add-ons (Picture included). None of these were mentioned in the listing and i've expressed that my uncle who works for BMW will be able to give me a warranty. When i asked for it to be removed, i was told they were non-negotiable and the best offer they could do was a small discount but the add-ons were still required. Online price was 66,998 yet invoice price ended up being $79,283? ABSURD! it's incredibly dishonest and misleading to advertise one price online and add on thousands of dollars in extras that you can't opt out of. This is illegal in California. I'd be cautious buying from this dealership. Worst experience i've EVER had.

We couldn't be happier with the entire experience. From start to finish, everything was…read moreprofessional, smooth, and enjoyable. A special thank you to Muhammad, our salesperson, who made the entire process exceptional. His knowledge, professionalism, patience, and genuine commitment to customer satisfaction truly stood out. You can tell that he takes great pride in what he does, and after 16 years doing business with Mo, his experience and dedication really show every single time!! Muhammad went above and beyond to make sure we found the right Bronco and that every part of the purchase was handled properly. There was never any pressure -- just honest communication, excellent service, and a sincere desire to make sure we were happy. Ken Grody Ford is fortunate to have someone like Muhammad representing their dealership. Our experience was outstanding, and I would highly recommend both Muhammad and Ken Grody Ford to anyone looking for a new Ford. Thank you, Muhammad, and the entire Ken Grody Ford team, for making our Bronco purchase such a great experience! Special Thank you to Liz in Finance for explaining everything thoroughly and being so honest and upfront through out the entire process aswell!! you were exceptional!! We absolutely love our new Bronco! we love you MO!!!

The Grody family is always honest and willing to work with you. I would recommend this dealership…read more They a have huge selection of vehicles for family needs, and for more of sports needs to have a adventurous lifestyle. P.S ask for car salesman Amador Flores. He will take good care of you. As of the rest of Grody Team/Family.

So far, so good! Walked in to get some info, and walked out the next day with a new car. Score!…read more Tesla seems to offer really good deals from time to time, and they sold us on the model 3. The whole process was so easy, and hard to turn down. Rich, I believe, was our dealer and we had a great experience with him (sorry for all the silliness!). He walked us through the whole process, then connected us to the Tesla app to finish our application. By noon the next day, our car was already ready! Everyone here is very friendly and nice. Never has getting a new car felt so easy. And already in love with my new Tesla. I was nervous to drive it at first, but it is very easy to drive. Best of all, no more high priced gas to put in!

Extremely disappointing experience at Tesla Buena Park Service…read more I brought in my brand-new Cybertruck with several delivery-related concerns, including noticeable optical distortion in the windshield. The distortion is clearly visible while driving and causes dizziness and nausea. Multiple people have looked through the windshield and noticed the same distortion. Instead of properly documenting my concerns, the service advisor kept disagreeing with me and even said he was not going to note them down because he believed they were "within spec." I had to repeatedly ask him to document my concerns. Whether Tesla ultimately determines something is within spec or not, a customer's reported concern--especially one involving driver visibility and safety--should at least be documented and evaluated. I was also told by the Long Beach delivery team that the issues they documented at delivery would be transferred to the service center. Unfortunately, none of those notes were transferred as promised. With the advisor's dismissive attitude from the beginning, I had very little confidence that my concerns would actually be addressed. Unfortunately, that turned out to be the case. None of the issues I brought the vehicle in for were taken care of. I will be rescheduling my service at another Tesla location and will not return to the Buena Park Service Center. For a brand-new vehicle, and especially for concerns affecting the driver's visibility through the windshield, I expected a much more professional and thorough response than simply being told everything is "within spec."

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I would highly recommend if you need any car detailing. I had my headlights restored, they were…read morequick in communicating and friendly. The service was excellent, came to my place to do the job and the technician Ivan did a wonderful job. I am very happy with my restored headlights!