I recently bought a truck from Auto Resource Car Sales, and I want to share my experience to help future customers.
The sales process was very pushy, which seems to be typical at most used car dealerships. I was specifically in the market for a diesel 4x4, and the truck I was interested in had a 4x4 sticker on the window. During the test drive, we discovered it wasn't a diesel, and one of the tires was low. The salesperson told me it was a minor issue that could be fixed, and after filling it with air, the problem seemed to go away temporarily.
I made a compromise and decided to get the gasoline truck instead of the diesel. Because they reassured me that this was a tough truck that was good on gas and could tow a heavy load.
This was actually the second vehicle I purchased from this dealership. So I assumed they would take care of me. During the paperwork, I noticed a page stating "no spoken promises," and I questioned the salesman about this. He reassured me by saying, "Oh come on, it's just ink, we'll take care of you," which initially gave me confidence. Unfortunately, the tire issue persisted. A week later, it went flat again, which made me concerned about safety. All the tires are the same, (same look same tread ) and now I face the hassle and expense of replacing and matching all of them, which will likely run around $400 for just one!
I have also never bought a vehicle and them not detail it or wash it. I picked it up the next day as dirty as it was the day before. there was a homeless blanket in the back of a truck. It had rained that day so when I went to move it, it was soaked and disgusting!
I got a text a few days later asking what about that review? I told him I would like to wait at least 30 days after buying a vehicle before I can leave a review so I know I what I'm reviewing. Then the tire went flat......
Me
" Hey guys, I usually like to wait at least 30 days before I put in my review but I do want to let you know that that front tire is still going low and all if that's something that you guys can help me out with. Look forward to hearing from you"
Auto resource
" Hello Jamie, i can totally understand that. I wish I could help you but it was sold as is you did get awesome deal on the Ram, maybe slow leak. I'm sorry"
Me
"Definitely believe that is a safety issue and something that you guys said that y'all would handle. I'll have to take that in consideration with writing my review."
Auto resource
" I'm sorry to hear about that, but I did check on it, and they told me it only needs air. Maybe they didn't see where the leak is coming from."
This experience has taught me to be more cautious when dealing with this dealership. It also made me extremely concerned what else could be wrong with this truck that I don't know of. While they did make spoken promises at first, the ongoing problems with the tires and the "sold as is" note mean I should have been more skeptical. I advise future buyers to thoroughly inspect vehicles, clarify warranties or promises in writing, and be prepared for unexpected costs.
Overall, if you're considering buying from this dealership, proceed with caution and ensure everything is clearly documented. read more