This may be a smaller rv dealer but the service and courtesy you will receive here is beyond…read moreunbelievable! Myles and Dillon are very knowledgeable and you can tell they care about the customers....Not just wanting to make a sale. We were also left alone to explore the camper we came to look at. The camper itself was plugged into power and we got to see everything working .. the fridge was ice cold for us. It was totally spotlessly cleaned and ready to head out camping! They took there time with us and showed us literally everything! They really went above and beyond and if I'm ever looking for another camper I'll definitely check with these guys! We drove almost 2 hours to this place and was not disappointed!!! Thanks guys!! You guys are totally awesome!!!

Purchasing a used RV is risky but McKenzie RV made sure everything worked and there are no leaks in…read moremy RV they even offer good warranties for peace of mind after the sale. They were friendly no high pressure family owned it was a pleasure doing business with Scott.

Wonderful staff, had alot of stuff on clearance, we went to dump our rv and to look at camping…read moregriddles, and we bought one the PR skills at this store is absolutely, wonderful. I would highly recommend for all your Recreational vehicle needs. Only downfall wish hey had water to fill up as well as to sell propane. But otherwise those are extra service, we had a amazing shopping trip ..

Bought a new Jayco, and the heater was not working properly from day one. Took it to the service…read moredepartment at Wood Village Camping World on multiple occasions, and they are unable to fix the issue. Contacted Jayco, and they will not advise unless it is at one of their centers. I isolated the issue to the thermostat and am now trying to fix the problem myself. Between multiple trips to the dealer and the cost of replacing the suspected parts to isolate the problem, I have over $600 in out-of-pocket expenses on a new Jayco. Stay clear of extended warranties and know that the warranty that comes with a new Jayco is only as good as the service center you are restricted to. In this case, Wood Village service should be avoided unless you just need to replace a screw.

came out quick and fixed furnace and hot water heater. very professional and reasonable on pricing…read more he was very knowledgeable and would recommend them to anyone in need of tv repair. way more convenient to not have to drag to a shop this guy came prepared with parts and ever he needed to do the job. great work guys I'll definitely call you for any future needs

Had a leak in our van roof somewhere. We recognize that leaks can be difficult. Had Wayne's RV…read moreRepair seal the air conditioner and antenna as that is where the leaks appeared to happen. We still had water coming in so took the van back to him. He tried to fix the leak again. We still had water coming in and took it back. Did not want to pay again for having the same repairs. So the third time he said they fixed the leaks. We then discovered that he had sealed the air vent shut for some reason? We had to cut the purposeful drips he put around the vent just to open it so we could have an air vent. We feel this was done in spite. Poor business practice. Photo shows how the drips were purposely placed around the vent so it could not open.

Excellent customer service! We have worked with Erik on two trailer purchases and both have been…read moregreat experiences. Our shining stars have been the service dept. The repairs upgrades and service have been fantastic. I've heard lots of horror stories thru the years and we have been so lucky since we started using Apache. All repairs have been made in a timely fashion. Thank you Brandon, Josh and the entire team, you're awesome.

Nice camper, bad buying experience. The walk through was dismal, the salesman seemed like he could…read morecare less after the sale, bad location to get in and out of as well.

Portland Blue Dog RV 6016 SE 111th Ave…read morePortland, OR 97266 We live near Chehalis, WA . I do not know why the review says, Cottonwood, CA Trailer: NEW 2019 FR Surveyor My experience with Blue Dog RV started with a salesman, Keith, in Kennewick. Everything went good and we were happy. We bought the trailer on August 2, 2019 and returned to Kennewick, WA to pick it up on August 19, 2019 after our vacation. At the dealership, the trailer had an accident where someone left the bathroom door open when they ran the slide in and collided with the BR door. This was the Kennewick's dealership accident and they told my husband and I that they had ordered the new frame part (it was the left vertical part of the frame) on August 2. It seemed to be an easy fix. We did not live anywhere near Kennewick so we asked them to send it to the Portland dealer (we are about an hour and a half from them) which they did. I called the dealer's service area on August 27 and left a message asking for an appt to get this done if the part came in. The service advisor called me back on August 28 and we worked out an appt on September 6th at 9:30 am for the fix. During this time, I sat in the trailer at home to see if I had missed anything in the walkthrough and there were some items that came to my attention. We were told adamantly that we could not fix anything or it voids the warranty so we touched nothing!!! 1. The cook stove's top was on backward (it looked like it was warped) 2. One of the struts for lifting our bed was stapled to a piece of wood that they had also stapled to the bed. I was told that they screwed both struts in the wood so they would work right. 3. 4 of our kitchen drawers would fall out when we were driving. They would not latch right. We were told they were not put in right. 4. The screen door was not latching right. They are supposed to fix it. 5. The bathroom door which was damaged with the slide-out accident was crooked. I wanted it fixed. 6. On the right side of the slide-out, I saw the carpet was all bunched up on the floor. They found out it was not tacked to the floor. 7. When I was sitting at the table and looked at the area where the door hit the frame, the frame looked warped. I want it fixed 8. The frame part damaged fixed. They set up some new work orders for these 8 items and my understanding is that they are all done except for #8 which was the original work order for September 6. The first seven were done in 6 days per Wanda Ensworth's communication. I called the Service Advisor, Wanda Ensworth, on September 12th, she had told me that everything was done BUT not the frame. Now comes the but---um---um talk from her. Kennewick ordered the wrong part (a horizontal part for the top) when I needed the left vertical part. I asked when the part will be in and her answer was iffy, I don't know if it has been ordered yet, while I heard shuffling of paperwork. I am not to sure she knows what she is doing. When you schedule an appt, the shop should be working on the item you had scheduled it for (the frame). Plus if the part is damaged, stolen or wrong part, then you should have told me, the customer, not to come down. (round trip of 3 hours in traffic on 205) We had an appt on September 6th to get that fixed so in my brain as a former Program Assistant, you would order it immediately to replace the wrong one once you saw it when you were doing the scheduled appt. RIGHT???? That is how a business is run to keep your customers happy. As you can see, WE ARE NOT HAPPY AND IT LOOKS LIKE MANY OF YOUR CUSTOMERS ARE NOT HAPPY FROM ALL THE REVIEWS. We left it down there so they could get everything done that needed to be done but since we own the trailer we should have been told what was going on regularly and not trying to find a way to contact you. The whole website information is a joke. You call one number but can't get the service dept. They only had 2 numbers Sales and If you know the Extension. On October 1, I called 3 times, October 2, I called 6 times, once I got a person in Troutdale who gave me an extension that went to someone's message asking for someone to contact me. Didn't happen!!! My last phone call was bitchy and had much irritation in my voice and I asked for a manager to call me. I waited all day yesterday and called again today. Apparently, the number was sent to Kennewick and I talked to the operator and she said she would find someone and get back to me when she can as she did not know anyone from the Portland dealers. When you get the phone number that is on the website, it will be a crapshoot from the start. Lousy website!!!!!!!! And Customer Service!!!!!! From the other reviews, I see this is normal for Blue Dog RV. To date, BLUE DOG RV of Portland has had our Trailer 28 days and we have been waiting for the part for 22 days now. That is 3 weeks for a part that can be shipped expedited shipping as you have a customer waiting for it.

August Portland, Oregon I bought a brand new 2021 Astoria 2903BH, paid cash…read more Got totally ripped off on the "Extended Warranty" (If you by the extended warranty, we come to you!) and the salesman "Dwayne" was a ghost as soon as the cash was handed over albeit he "promised to be with me long after the sale". No such thing as "we come to you". A flat out lie that cost me $3,500.00. Nothing but problems, a slew of them, and for 8 months have been trying to get these people to fix my coach to which I've been told repeatedly to "bring it into the shop". Before I bought the coach, I told them I was disabled and was going to live in it. If anything was to go wrong I wouldn't be able to bring it to them. That's when the lie started about the extended warranty. Luckily I had 2 family members with me who witnessed it. The service department needs a new name: "Won't Return Your Calls or Emails Department" So it's only been 8 months and I : Have no water. Leaks in the roof and system. Have no heat or air conditioning. The system turns on BOTH and won't shut down for about 15 minutes after you try to turn it off. No way to cook. Propane lines have leaked since day one. Refrigerator and freezer handles broke the first month. No replacements so far. The rear levelers will not function in hot weather. Surround sound system has never worked from day one. Black tank will not drain. Even though there is nothing in my gray tank...the on board system says it's 3/4 full. Fireplace frame is coming out. The ONLY thing that works is the electricity. Man, that's a LOT of money ($39,000.00) for 4 walls and electricity. Oregon Attorney General here I come. Avoid these people like the plague.

I sent a text message inquiring about a truck that was for sale on CL on this companies lot. They…read morehad taken it in on trade for an RV. The price was high but the truck looked to be in good condition based on pictures. The truck had close to 200k miles on it so I wanted to get it checked out by a reputable diesel mechanic. I gave them a deposit to hold the truck and I proceeded to look for the closest shop that could do the inspection. My wife and I called Gresham Ford dealership 3 times without a call back. I ended up scheduling the pre-purchase inspection for for the following Tuesday at 9:45AM at Landmark Ford only 20 miles away. I immediately notified the salesman, Brett, of the scheduled inspection, time, day and location. The salesman offered to drop it off the night before the inspection. Zero issues with date, time, and location was communicated to me at that time. Fast forward 1 week to the evening before the inspection and the salesman conveniently notified me that they would not be able to take the truck in due to "insurance" reasons. But offered to take it to a mechanic that they found. Conflict of interest? I disagreed with the way the situation was handled and the extremely late notice. I requested my $500 deposit back which they told me that its been off the market for a week and its not refundable. The CL ad was up and unchanged the entire time, so it wasnt off the market. Then the manager called me over the phone, and treated me very disrespectfully. I was attempting to explain the situation and he told me to "spit it out" and that "I guess you cant afford the truck". If you are looking for an honest place to do business, with respectful people, look elsewhere.

After 10 great years with our RV we decided to sell and on a Thursday we talked with Hank at I5 RV…read moreand on Saturday he drove up to Seattle, did all the paperwork and drove away with our RV. Could not have gone any better, Easy Pessie!!

Our experience from start to finish at Annie's was incredible. My wife and I traveled up from…read morePortland to take a look at an RV that we thought might be a good fit. During the walkthrough, Ann and Andrew (both amazing) let us know that that they would replace the awning fabric, perform the annual roof re-seal and test/replace the battery (all without us even asking). The price was excellent, the whole team at Annie's were incredible, honestly what a wonderful place. It''s a family owned business that clearly takes real pride in how they treat customers. I only wish more businesses were like Annie's. Thanks guys!!!

Our first interactions with Anni's was great, and they are all nice people. Our issue with them…read morewas the inspection of our trailer we purchased. First, we were very aware that we purchased a used trailer so buyer beware. Totally get that. Our frustration was the final inspection. Supposedly they did a roof inspection. If they did, they need a new process. When we got the trailer home, the first rains, carpets in the dining area and the slide out bedroom rug was wet, very wet. We contacted them because as we dug into the leaks, we discovered 3 windows, after having to remove them, had no butle tape. We informed them at that time. I was told they did not feel a wet rug, particularly in the bedroom. Well, unless you were barefoot or felt the rug, which while cleaning is how I locted the wet rug, you wouldn't have felt that. Well, after reinstalling the windows, we also located 2 holes on the roof about the size of a pencil. Those are significant size holes which allowed a lot of water into the walls. Our issue is, if they did an actual roof inspection, that should have been located. We have since repaired those and now we're trying to dry the walls/roof in hopes of stopping wood rot in two of the 3 locations. We already tore out one wall, dried and rebuilt that area.​ Hoping to not have to do that to the other location, but that is still a strong possibility. Again, we understand and fully expected some repairs. Our issue, again, is the final inspection or lack of. Because of that, the honesty of this company comes into question, in our view. It's highly possible we would have still purchased anyway. We just would have been aware we were bringing home a project and we would have negotiated a lower selling price. Our recommendation for used trailers, take a moisture meter, we sure wish we would have brought ours. ​

Absolutely the best experience I've ever had selling an RV…read more If your serious about buying or selling call Hank Fast..Simple..Fair

These people do not tip food delivery people, I have to use my car to deliver food, and you don't…read moretip you don't deserve business, avoid this place the cars are probably lemons

In March 2023 I went with my son looking for his first car. Found a 2013 Ford Focus at Steve &…read moreSons, and he decided he wanted to purchase it. The salesman Thomas filled out the paperwork with him while I got the cashiers check... After signing, Thomas then told us something about the car being ready for pickup in 3 days (???) and that he would call when ready - we paid cash, why couldn't we just drive it off the lot right then? No clarification. Next day he called asking if we were picking up the car. Some misunderstanding about some paper we had to wait for, and not the car. At the end of March, my son went to go get his license plates at the DMV. He was told he needed the title, which Thomas never provided him at time of purchase. My boy had to drive all the way back to the car lot and wait 30 min for someone to help. He was then told he had to go to the other location for the paper. === I would NOT recommend purchasing anything from this company based on our experiences: - My son was obviously a first time buyer, yet Thomas did not tailor his explanations of the car-buying process to accommodate him so he/we understood everything we needed. - He didn't receive the proper documentation (title) at time of purchase so he could complete his car registration. - Thomas saw us walking away from the car & off the lot, didn't make any effort to call us back to clarify the situation, hand us the key, and let us drive it away. - My son went back to Steve & Sons & had to wait 30 min for someone to attend to him, only to be told all documentation was at the other location. I had hoped for an exciting and fulfilling first-time car buying experience for my son, but he was left feeling disappointed, and was frustrated he had to go back to claim his documentation that should have been given to him in the first place. Set your expectations low if you decide to shop here.

Awesome place to get your trailer fixed! I needed a new landing gear for my Kentucky 53ft trailer…read morewalked in and left with the part that I wanted. Large stock, professional and helpful crow runs the front desk. I will most definitely use their services in the future and recommend it to others. Thanks guys!!

Update: All fixed and rolling within two days. Now *that's* good service! And done under warranty…read moreso no charge.