O'Reilly's customer service could be a little better and they could be a little more sensitive to…read morewomen they think everybody who come in and ask for parts know what they're talking about we are not mechanics we are women we need extra help and explaining they also have a problem with never answering the phones I also don't like when I talk to someone and when I get here he's not there to confirm what we discussed and I have to repeat it over and over and the prices change

I've been to many auto parts stores in the Cleveland area, but this one is the best. I keep going…read morebecause Adam is a great help and such a nice guy (and his penmanship is spot on). I feel lucky that he's there every time I need something different for my vintage Yamaha motorcycle. O'Reillys, I hope you always have this man because he's a gem.

Sam at Mayfield Hts. Location was very helpful. I purchased a light bulb for my Silverado and he…read moreput it in for me right in the parking lot. He was a life saver. thank you Sam. I will be back soon 5 star service for me

I am a senior woman, and when ever i have any problems with my car, i can depend on the staff at…read morethis Auto Zone to honestly help me. Last week i had some work done and the establishment that did the work could not get the lights off of my dashboard, told me I needed to take my car to a Toyota dealership, they wanted $160 to run a computer check. I said no, stopped at AZ, a nice gentleman came out with a handheld machine, plugged it into my car and in 3 minutes he had the lights off I love this store

The people here are great they always are happy to help I walked in to get a turn signal bulb and…read morethe worker knew the number off hand for the bulb I needed

Great customer service. Came in with a failing battery that needed to be replaced. Guys there…read moreconfirmed my diagnosis after doing test and sold and installed new battery within half an hour. Good price too.

On a frigid day, this wonderful employee came outside to test my battery which didn't seem to work…read moreproperly the day before. He said the test showed it was fine, but he cleaned the terminal which had some corrosion. I really appreciated this service & only wish I had gotten his name. I highly recommend Advance Auto parts & will be back when I need reliable help.

I took my truck in because the secondary fan had been running constantly. Tommy listened to my…read moredescription on the phone and told me to go ahead and come in to have it diagnosed. They spent some time with it during the day, did a full diagnostic, identified it as a coolant temperature sensor and gasket, and fixed it. The price was fair, the service took less than a day and they were super communicative with me and just great to work with. I have one other mechanic I like in the neighborhood who rarely answers his phone, this place is just a good old shop that answers calls, does the work, and gives you the straight story. This is my new shop.

Tom, Mike and the whole staff are the best. I have been going to Tom for years. I have recommended…read morethem. Tom is honest and the nicest man. I wouldn't take any of cars anywhere else but A&A Tracy R.

As I'm sitting here at another shop waiting for the damage caused by Cedar Taylor to be repaired, I…read morethought it would be a good time to write a little review. My wife took her car here to have some belts replaced, which seemed to go off without a hitch. However, after driving a few miles afterward, the car completely died. Seems that the alternator miraculously gave out, and garage refused responsibility. So we forked over some more green to have it towed back and alternator replaced as well. Flash forward about a year and a half, and the belts are squealing just as bad as before we took it to Cedar Taylor. Now I find out that the shoddy installation of the alternator caused a bolt to strip and alternator to come out of place, leading to more squealing. Bottom line: Cedar Taylor practices poor workmanship and refuses to take responsibility for their errors. Stay away from Cedar Taylor garage.

I recently required some brake work to be done before heading home to Rochester. After about 45…read moreminutes Bill called me and told me what the problem was and quoted a price for the work. 20 minutes later he called and told me about another problem that he had initially failed to detect. In addition, he was 10% off on the price that he quoted me for the additional work. Finally, upon my return home to Rochester, my mechanic pointed out damage that Bill had caused that will cost $200 to repair. Bill has been disingenuous and completely unwilling to accept responsibility for what has been done. In my view, he is neither honest nor competent.

It's a place with a great selection of vehicles and actual part price is fair. My only gripe is the…read moreenvironmental and service fee charged on each item sold. I think that is ridiculous.

It's a Pull Apart. . . You go to their lot, find a similar vehicle to what you're looking for and…read moreharvest the part of its there. Fortunately for me, they had about eight vans that were comparable to the van I was working on. The process was easy. I had checked online so I knew they had four vans on site that were matches. Knowing what you are looking for is a big help. The rows are pretty well indicated on the outside of the sections. Each vehicle has its own label to identify model & year. The counter staff was helpful. The check out was great. I paid about forty times less for my part than to get an OEM replacement. The vehicles are spaced well enough apart to easily work on them. You need to bring your own tools, but I feel that's common sense. If you're coming to find a part to harvest, you best bring your gear, otherwise got to an auto parts store. Overall, it was a good experience, especially for a first timer. Thank you all for your help, and for the off duty police office who was there to keep us safe.