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Auto Outlets-Webster

3.4 (8 reviews)
Closed • 9:00 am - 6:00 pm

Services - Auto Outlets-Webster

Auto maintenance

Auto repairs

Routine automotive maintenance

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4 months ago

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4 years ago

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5 years ago

Awesome staff! Honest and helpful. Made the experience painless. Not like a typical car dealer

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Garber Chevrolet - Webster - 2023 Chevy Equinox Premiere

Garber Chevrolet - Webster

(7 reviews)

My wife and I brought her mother's car to Garber Chevrolet of Webster for a warranty repair. We…read morewanted to wait for the repair to be completed while we waited rather than obtain a loaner car. We had called another area dealer that was closer to home, but were told that we would have to leave the car for one day. Also, we felt that the person at that other dealership was not courteous or interested in what they wanted. The response that we received at Garber Chevrolet was completely different. The person arranging the appointment assured us that the work could be done while we waited. She was professional and courteous. We were met by service advisor, Matt Jackson, who was exceptional. He not only provided an estimate of how long the repair would take, he also assured us that our wait at the dealership would not be long. Matt was professional, friendly and knowledgeable. The experience in the waiting area was great. Coffee, other beverages and snacks were readily available, and there was plenty of space for relaxing or working at desk areas with electrical outlets for charging. While looking at cars in the showroom, we met their very cheerful and friendly receptionist. She explained how much she enjoyed working at Garber, and it showed. When I asked a question about one of the cars on the floor (a Corvette, of course), the receptionist called the sales manager, who like the others at the dealership, was friendly and helpful. When the car was ready, Matt did a great job explaining the work that was done, described upcoming maintenance and service per Chevy intervals, and absorbed the cost of a new wiper blade as a way to provide a nice start to our relationship with this dealership. When we returned the keys to my mother-in-law, we said "how often is it that, when you're told your car is ready, you actually wouldn't mind hanging around the dealership and its staff a while longer." I highly recommend this dealership based on our experience.

Fairness in appraisals. Fair market value is all anyone can expect. Sales people are having to run…read moreeverything through a manager. As a repeat Garber customer I expected better.

Balkan Motors

Balkan Motors

(4 reviews)

Coming from owning and operating a family run small business, I would recommend Balkan Motors…read more Justin and his team were extremely friendly, courteous, and responsive. They made purchasing a vehicle out of state extremely easy and painless. They answered all my questions, provided prompt pictures and videos, even picked me up from the airport and were ready to complete the transaction upon my arrival. I drove the car approximately 900 miles back home with zero issues and I can attest they have quality cars in their inventory. They followed through to make sure I was happy with my purchase. The level of customer service is top notch.

Wow, I can honestly say that doing business with Dino and Selma at Balkan Motors has been a…read morerefreshing change from what I've been used to in previous car-buying experiences. It seems that most of us go into the process of buying a car with our guard up, perhaps not really trusting that we will get a fair deal, possibly even feeling that we will overpay. It makes the whole experience very stressful. At Balkan Motors I can honestly tell you that I didn't feel any of those things. This is a casual environment and the process is stress-free and pleasant. I knew right from the start that their primary objective was to make sure we got the right car and the right deal for our budget. So happy we decided to check out Balkan Motors and HIGHLY recommend that you give them a try if you're looking for a pre-owned car.

Klem's Garage

Klem's Garage

(5 reviews)

Had major engine repair. Needed camshaft and lifters. They did an excellent job of diagnosising the…read moreexact parts needed. Replaced them without issue, and recommended other jobs to be done. All work was done in a timely fashion. Showed me the old worn parts. Great communication did not do anything without my approval and provided costs.

This place is horrible and rude. Be aware of their hidden diagnostic fee…read more I brought my car in for a check engine light. A guy work there (I don't want to mention his name) told me it would cost around $2200 to fix it. I refused and wanted to take my car home because I didn't have that kind of money at the moment. Then he wanted to charge me over $400 for the diagnostic fee. I refused to pay (I didn't want to throw away $400 for nothing) and we ended up working out a deal because I understand everyone has to make a living. But charging that much fee without saying anything or asking for permission was not acceptable. When I came to take my car home, there was also a different guy (I don't want to mention his name) also said very disrespectful and insulting things such as "uncool people can get away with lots of things" and "I don't want to deal with you anymore." Before this happened, when we were speaking on the phone, this same guy also told me "I will call the police on you for the unpaid balance" and "I don't want to deal with this shit anymore". Absolutely horrible way to say things. Speaking of uncool, perhaps your shop should be more transparent and less greedy about your fee so none of this would happen. I would avoid this place.

Auto Outlets-Webster - usedcardealers - Updated May 2026

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