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    Oz Brothers Auto

    5.0 (1 review)
    Closed 9:30 am - 5:00 pm

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    7 months ago

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    Garber Chevrolet - Webster

    Garber Chevrolet - Webster

    3.4
    (8 reviews)

    I purchased a 2026 Chevrolet Trax they had to bring it to webster from canadagia I want to thank My…read moresalesman John Killian for all his patience I was driven a 2010 Chevy Equinox he had to show me all the new technology and big shout out to Edgar Quinoes the sales manager for letting me take car home it was weekend and I didn't want to come back Monday also the staff very friendly and answered all my questions I will surely recommend Garber Chevrolet webster to my friends and family Thank you John Killian for a job well done

    My wife and I brought her mother's car to Garber Chevrolet of Webster for a warranty repair. We…read morewanted to wait for the repair to be completed while we waited rather than obtain a loaner car. We had called another area dealer that was closer to home, but were told that we would have to leave the car for one day. Also, we felt that the person at that other dealership was not courteous or interested in what they wanted. The response that we received at Garber Chevrolet was completely different. The person arranging the appointment assured us that the work could be done while we waited. She was professional and courteous. We were met by service advisor, Matt Jackson, who was exceptional. He not only provided an estimate of how long the repair would take, he also assured us that our wait at the dealership would not be long. Matt was professional, friendly and knowledgeable. The experience in the waiting area was great. Coffee, other beverages and snacks were readily available, and there was plenty of space for relaxing or working at desk areas with electrical outlets for charging. While looking at cars in the showroom, we met their very cheerful and friendly receptionist. She explained how much she enjoyed working at Garber, and it showed. When I asked a question about one of the cars on the floor (a Corvette, of course), the receptionist called the sales manager, who like the others at the dealership, was friendly and helpful. When the car was ready, Matt did a great job explaining the work that was done, described upcoming maintenance and service per Chevy intervals, and absorbed the cost of a new wiper blade as a way to provide a nice start to our relationship with this dealership. When we returned the keys to my mother-in-law, we said "how often is it that, when you're told your car is ready, you actually wouldn't mind hanging around the dealership and its staff a while longer." I highly recommend this dealership based on our experience.

    Marina Dodge

    Marina Dodge

    1.7
    (67 reviews)

    I specifically made an appointment to ask if they can re-secure the underbelly covers, we spoke…read moreabout it at length. And as I left I asked again, very specifically if the underbelly covers were re-secured and I was told yes. It turns out that was a false statement and they just performed the other service request on the WO. Not sure how much more specific I could be, plus when I called their sales team transferred me to a voicemail line.

    (1 Star) My experience with Marina Chrysler was one of the…read moremost frustrating and damaging business transactions I have ever encountered. We entered discussions regarding the sale of our 2024 Tesla Model Y. After receiving what we believed was an extremely low-ball offer, we decided not to move forward with the transaction. The situation became even more concerning when a check that had been issued was subsequently subjected to a stop payment. As a result, we repossessed and retained possession of the vehicle. Months after the vehicle had been back in our possession, we were shocked to discover that the dealership had reportedly caused the vehicle to be flagged as stolen through law enforcement channels, despite the fact that the vehicle had never been fully paid for and had already been recovered by us. This created significant hardship and disruption. Being associated with a stolen vehicle report can have serious consequences, and it negatively impacted our ability to use and enjoy a vehicle that was lawfully in our possession. The entire ordeal has felt unnecessary, retaliatory, and completely avoidable. What should have been a simple failed business transaction escalated into months of stress, inconvenience, and uncertainty. Rather than resolving the matter professionally and moving on, actions were taken that created additional complications for everyone involved. We have repeatedly requested that Marina Chrysler contact the appropriate authorities to immediately correct any stolen vehicle report and ensure that all records accurately reflect the status of the vehicle. At this point, our only goal is to have the matter resolved properly and to cut ties amicably so all parties can move forward. Businesses are judged not only by how they handle successful transactions but also by how they handle deals that fall through. Based on our experience, Marina Chrysler failed that test. We expected professionalism, transparency, and accountability. Instead, we were left dealing with unnecessary complications that should never have occurred. I strongly encourage anyone considering doing business with this dealership to thoroughly document every communication, retain copies of all paperwork, and ensure that any transaction is fully completed and funded before relinquishing control of a vehicle. We sincerely hope management takes steps to resolve this matter immediately and prevent similar situations from affecting other customers in the future.

    Oz Brothers Auto - usedcardealers - Updated July 2026

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