I recently decided to give the new ownership a try and was pleasantly surprised with the friendly…read moreservice and quickness compared to other dealers in the area who seem to have out-grown their facilities. I wanted to note that most if not the reviews here are for the old dealer (Henderson) and new management seems to have made quite a positive improvement. To be fair, I think Yelp should really wipe out old reviews when a business closes or changes hands.

DO NOT buy a car from here. Nothing but issues . somehow vehicle registration fell through the…read morecracks and it's been 30+ days . poor communication from service department to whoever makes the phone calls . car purchased with hidden stains and scratches - would 100% get my money back and shop elsewhere for better service. my sales rep was the only redeeming thing about this place . Derrick you ROCK.

Austin was extremely helpful and very knowledgeable on the vehicle I was purchasing. I would…read morehighly recommend them and will definitely do business with them again.

Wyatt and Nico were very professional and accommodating as they appraised our car, made an…read moreacceptable offer, provided us with paperwork for our signatures and we walked out with a check a short time later. They made the process easy and enjoyable from start to finish. Thanks for the excellent, expeditious service! Sandra

I specifically made an appointment to ask if they can re-secure the underbelly covers, we spoke…read moreabout it at length. And as I left I asked again, very specifically if the underbelly covers were re-secured and I was told yes. It turns out that was a false statement and they just performed the other service request on the WO. Not sure how much more specific I could be, plus when I called their sales team transferred me to a voicemail line.

I was pre-approved to purchase vehicle. When I finally decided on the car I wanted. I showed the…read morecar salesman my pre-approved letter. They verified the letter but proceeded to re-run my credit report anyways. That created a hard inquiry, dropping my credit score. In addition to this, the car needed an alignment. I followed their protocol and scheduled to have the car fixed. They gave me an appointment for 2 weeks later. To add to my experience, they kept the car for 2 days. I had to uber to and from work. When I picked up the car from the repair work. They indicated there was nothing with car. They wrote me off and indicated it was the "crown of the road." I have 2 other vehicles and when I drove them, I was not experiencing "no crown of any road." So, I took the car to Firestone and $207 later they indicated an alignment was needed. If you do business with Marina Auto outlet located at 765 Ridge Rd in Webster, N.Y. You want to remember the old saying " Buyer's Beware!"

Got a cheap car from this dealer. Somehow passed inspection needing both O2 sensors, both lower…read moreball joints and sway bar links. Swapped O2 sensors and spark plugs already. Spark plugs had oil on them when we took them out. Now I have to replace a valve cover gasket due to an oil leak, with the aforementioned ball joints and sway bar links. Sure I got the car cheap (and a discount) and it's a 2011 forester. However It's only been a month of owning the car. I'd steer clear of this dealer in the future, and advise others to do the same.

Bill was a pleasure to work with and not pushy. I enjoy my car and hope it last a long time!read more

I was in the worst possible situation. My car was totaled due to someone else. Failure to yield. It…read morewas the Monday before Labor Day weekend. After working for Honda, for over 20 years, I did my research and decided that i wanted a Nissan Kix from the minute. I called camera was amazing. I told them my situation and he said, we'll do whatever we have to do once I was put in the trusting hands of danny vogt my salesperson, all my tension was gone. He is amazing if you're a female and you feel uncomfortable about salespeople, he's your guy, I will be a vision customer for life. And the day after, my brother also bought a Nissan Kix on a side note Miami's hit a deer the week before she also got a nissan sentra, thank you vision for making my worst situation. Easy breezy

If I could, I would give ZERO STARS…read more We scheduled a NYS inspection, and prior to the inspection I gave the brakes a once over. The rear brakes and Rotors were good, some wear as the were a little over 1 year old, and maybe 20k on them. The fronts, were done a while longer, so I decided to change them, I did both the pads and Rotors. My wife brough it in, and they said that it failed inspection, as the back brakes were scraping on the rotors, and it would be over $500. I WAS FURIOUS! My wife told them that I just looked at them, there was plenty of pad on all the back brakes. They said NOPE!!! That being said, I bit my lip, and redid the back brakes, pads and Rotors, and made another appointment. This time, they told my wife they could not inspect it, as the computer was not ready for emissions test. I was like WHAT???? We did not disconnect the battery, had it jumped or ANYTHING LIKE THAT. The ONLY logical explanation is that THEY reset it. They EVEN told my wife to take it somewhere else to have it inspected. I saved the pads, and the rotors, and will be filing a complaint against them through the Bureau of Consumer & Facility Services, Department of Motor Vehicles. I see similar complaints here as well, I recommend others do the same so they get their licenses pulled.

Excellent service! Dean was extremely helpful and made my first car buying experience enjoyable…read more They were very patient with my questions. Very excited to have my new forester

Cleason was extremely professional and a pleasure to do business with, highly recommend!read more

These guys were incredible! Will be buying used cars from them from now on. Took my stepdaughter…read moreshopping for a new car. They worked really hard in getting her in the car she wanted for the price she needed. She loves her new car! I can't say enough about how awesome Manny was. He acted like a father getting his own daughter into a safe reliable car, at a fair price.

From the owner: JM4 Auto offers a great selection of southern rust free vehicles that come serviced and inspected…read moreprior to sale. We have no hidden or extra fees plus financing for all vehicles and services/parts regardless of credit everyone is approved. For those who are car enthusiasts, we are an authorized dealer for most performance and wheel manufacturers covering just about any import and domestic vehicle. Consider this your one stop shop when it comes to used auto sales, repairs and inspection station.

I had a great experience shopping for a used vehicle here. The owner was kind, professional,…read morehonest, and very positive from the moment I arrived. I appreciated the welcoming, no-pressure atmosphere and would definitely recommend this dealership to others.

The seller was honest, prompt, and polite. My daughter negotiated her own deal for the car and…read morepurchased with no problems.

A salesperson named Anthony was very unprofessional; I was looking to buy a car. He never focused…read moreon giving me information about the product; from the very beginning, he only wanted to find out about my job and my credit. I would never return to or recommend this place. I think even one star is too much for them.

At my lease end I took a day off work to finish my paperwork. After telling me to go get a…read morecertified check, which I paid for, I returned. After which I refused to pay for an extended warranty. They then refused to take my payment and basically kicked me out. Do not go here. Liars and thieves.