One rainy day, I got in an unfortunate fender bender and dented the front grill and bumper of my…read morecar- only after 4 months of buying it brand new. Jeff fought the insurance company to make sure that they gave me brand new parts, as opposed to used/refurbished ones. Even though the car itself is not brand new anymore, I was super happy because it looked the same as the day I bought it! Friendly service and thorough explanation of all the services/procedures. I don't know much about cars but I don't feel like I'm being mistreated because Jeff explains everything in detail. My go-to auto shop in town.

My mother backed into a pole and dented the rear bumper of her car. We took it in to the…read moredealership but they quoted an astronomical price (go figure). We took it to another body shop and decided to also check out A-1 to get a comparison. A-1's price was "friendlier to the wallet" so we decided to go with them. Not only were they friendly and professional, they did an AMAZING job where you couldn't even tell the car had been in an accident. They laid out all the costs and provided explanation for every question I had. Having cars in the shop can be annoying and painful, but the work they did for us was painless and the service was amazing. I'll definitely be recommending this place to my friends.

This is my second time getting body work done at Uptown Automotive. I had a small parking accident…read morewith a pole that put a dent in the driver side front fender. This was self pay. Tim Xiong was terrific to work with. When I arrived he immediately assessed the situation and gave me some options. At first I thought the shop could knock out the dent, but he pointed some other details like the misalignment with the door due to the dent that would not get fixed if they just hammered the metal. Also he gave me price estimates for the different approaches. I felt he took the time to listen to my concerns and explained the pros and cons to each approach. The repair took about 5 days and the shop paid for a Lyft ride both ways to get me home. Tim kept me updated texts throughout the week. The repair was perfect, look at the pictures! This place is not the cheapest place in town but they do meticulous work and provide excellent customer service. I will continue to take my business here.

I asked for the old parts back and got them, sitting in the same carton the new ones had come out…read moreof, and no questions came back about why I would want them.

Made good when paint did not match came out and did a good repair job would recommend especially if…read moreyou do not want to rent a car while waiting on body repair work

B&M Mobile Auto Body Repair - Extremely Unprofessional, Poor Work, and Ghosted After Payment…read more I hired Barry McGill of BM Mobile Auto Body to fix cosmetic damage on two vehicles. This turned into one of the worst service experiences I've had. First car - surprise charges and poor business practices Barry completed the main repair on the first vehicle, which initially looked acceptable. However, when we asked him to go over a couple of very minor additional spots (a dent and some scratches), he did the work without providing a new quote or asking for approval, and then tacked on an extra $200 after the fact. We never agreed to this price increase in advance. Any reputable business discusses costs before doing additional work--this alone should have been a red flag. Second car - made it WORSE The second vehicle had a tiny scratch that was not visible from outside the car. Barry decided to "repair" it by dabbing what looked like nail polish on the surface. He insisted it was a "perfect color match" and claimed it would "look like it never happened" once it dried. Instead, it looks far worse than before. The repair is obvious, sloppy, and amateurish. Anyone with basic auto body experience would recognize this as unacceptable work. Broken promises and ghosting Barry told me that if it didn't look perfect the next day, he would come back for free and make it right. The next day, I called him -- he told me to "give it a few more days." A few days later, he promised to come back at an agreed-upon time. He didn't show. Hours later, after I chased him down, he claimed his grandfather was in the hospital. I gave him the benefit of the doubt and told him to come when convenient. He said Saturday. Saturday came -- no Barry. After multiple texts, he said he got busy on another job and promised to arrive by 2 PM. He never showed, and now appears to have blocked my number or stopped responding entirely. Of course, this all happened after he had already been paid. Total disrespect for our time I left work early on a weekday to meet him. We rearranged our entire Saturday to be home waiting for him. He wasted our time repeatedly with zero accountability. Lack of professionalism Barry smoked a cigarette in our driveway while reviewing the job and left the cigarette butt behind. This may seem minor, but it reinforces the overall lack of professionalism and respect. Bottom line Surprise charges without approval Substandard, amateur-looking work Broken promises Repeated no-shows Complete lack of follow-through once paid This business is unreliable, unprofessional, and not qualified to perform proper auto body work. I've used other mobile auto repair services in the past with excellent results--this was the exact opposite. I strongly recommend looking elsewhere.

I will never go back to this place. Left my vehicle for repairing a dent and was told I would be…read morecalled back the next day with an estimate of how long it could take to fix my car. No one called back. When I had to call back, no one had any answers ever for anything. They are friends with the Enterprise Rent A Car representative and I really do believe they are in cahoots with each other. They waited until after the insurance could no longer provide a rental, which cost me about 1 car payment for the insurance. The vehicle I was provided smelled like mold and was obviously water damaged. I had to demand a different vehicle. On top of that, when the body shop returned my vehicle, it had rust all over the roof. They delivered my vehicle wet, so I did not see it until I got home and it was dry. There was also white paint on the inside of one of my doors and even rust on the interior lining of the trunk. When I went to them to repair the damage they caused, they knocked off a part of my side view mirror and scratched up my windshield as if with a scouring pad. I still haven't gotten my windshield fixed. Honestly, the dent was not very significant. I feel like I came home with a crappier car than what I brought in. STAY AWAY FROM THIS PLACE!!!

On New Year's Eve, in a heavy rain, my windshield wipers locked together in front of my face, not…read moreonly not working, but obstructing my view. My regular mechanic was closed as well as every other shop that I knew of in the area. When I saw that Xpress was open I had to ask for help. They had a lot of work but they pulled my car in immediately and fixed it for a token charge. They displayed the epitome of good customer service when it meant the most. I will not forget them.

Great service and pricing the owner and the alignment work is very good and affordable highly…read morerecommended

Have been going to this business for 20 years or more, originally his father, now the son. The…read morecharge for alignment is fair. Recently after aligning my car after tie rod change, I was given a spiel that I should have changed out the rotors and went on for 5 minutes give me a ridiculous talk about what is going to happen. I have been repairing my car for over 70 years and I know what he said was crap. Go to him for alignment and forget the talk.

Hi everyone, I apologize for the delayed update. This is a continuation of my first post...just a…read moresecond update on my journey getting my car fixed. It's been a busy month for me. My insurance took a while to send the supplement over to JJ, but once JJ Auto Body received it, they got started right away, which I really appreciate. I just wanted to keep you all informed on what's going on. JJ Auto Body has continued to impress me throughout this entire process. I've never dealt with a body shop before, so this is my first experience, and I have to say...the consistent communication and updates have been phenomenal. You all know how it is being without your car, especially in Houston...it really feels like you've lost a part of your daily life. So staying updated on the progress has been very comforting. Again, thank you to JJ Auto Body for the consistent, great service. I'll be posting the final results of my car in my next update!

The best auto body shop, I highly recommend. The staff is excellent and the body work is the best…read moreI've ever seen. The cost of my repair was very reasonable.

Damon is such a great guy. Very resourceful and I appreciate the communication we had. He was able…read moreto fix a HORRIBLE paint job I had with a different company and he was able to match the paint job to the TEE. Price is high but it's reasonable for a GREAT WORK compared to competitors; and he has warranty so that made me feel comfortable. This is my only car and other Autobody Shop places told me it would take days. I didn't have days, this my only car and Damon was able to do it same day. Highly recommend.

Damon is really Good Guy He responded quickly and came for…read moreservice, Respectful, friendly and easy communication. Highly recommended

I went to 2 different body shops before I could find one that could help without feeling like we…read morewere getting gauged. Recax had great communications and fast, quality service (with a lifetime guarantee.)

Daniel came through for me once again. After my truck was damaged, he was able to do all of the…read morebodywork AND do the wiring to configure my new LED headlights. All for a great price. I will continue to keep coming back to him for more upgrades in the future. Thank you so much bro