I was skeptical at first as I've never bought used from a private dealership like this. However,…read moreafter working with Luis my opinion changed. He's a great person and made the car buying process a lot smoother. I would recommend going through him - if possible. It's a one stop shop, everything wrapped up fairly quick. The downside was coming back to get an oil change and inspection; I was there for 3 hours. Outside of Luis and the Spanish gentleman with the man-bun, the professionalism is lack luster at best. The sales manager has quite the obvious ego and it comes out when he speaks to customers. Everyone is bro, babe, sweetie, "ma nigga" etc. He certainly talks down to people (not me, but I witnessed it with a disgruntled customer who had a miscommunication with another employee). Walls separating the customer sitting area from the sales team would do wonders for this place. If the goal is to get a car for a fair price, I'd recommend checking Philly Auto out. But, if you want that factory dealership feel and treatment, look elsewhere.

Being hounded for a sale then having Shan get rude. I am shopping for vehicle and have used them…read morebefore. Dealt with Luis before and maybe the only reason he didnt getting flippant with me is because I am bigger. The owner was and probably still is an asshole. These people are rude and thirsty for a sale. Go elsewhere. I got an email this morning asking me not to favorite any of their inventory because I They can see it and only want serious customers. Like what type of thing is that to say to a returning customer. Lost me

Came in and got a quick estimate. Staff explained everything and made suggestions. Quick service…read moreand good prices. Staff is friendly.

Oil change $88 for my Lexus RX. Was able to be seen right away and the whole process took ~40 mins…read more Paying in cash saves you 3.5% transaction fee. They don't do body work; used to.

Great place, closest location to those living in west and south Philly…read more Got my car here awhile back. Ordered it to my liking and they had it in stock a month later. During signing they also added a "Incase this car is stolen insurance". Only applicable within 2 years of being stolen. Thank god for our salesperson who added it. Services is excellent! Victor is amazing! Rest of the staff are very friendly and helpful. Highly recommend!

This is my local Honda dealership. I have been getting all of the regular maintenance on my vehicle…read morethat I can't do at home on my own (ex. rotations, transmission and engine stuff that I don't even dare to touch). This place is online booking preferred. Otherwise, be expected for a longer wait for your vehicle. But even then, I've had a few experiences where I had to wait well past the estimated time for my vehicle, only to call and find out that it has been ready and I never received a callback. I think it varies from service specialist to service specialist, but just make sure to stay on top of requesting updates. Other than that, for shorter maintenance trips, such as this morning when I only needed a tire rotation, the service is quick as expected, and relatively well-priced with online coupons provided that you print them out in advance. Lobby has good wi-fi and seating, and free drinks while you're waiting. Cherry on top is that they give free vouchers for the car wash down the street.

Mike ans Alex are the best...I love my new nissan juke with only 600 down im driving. I love this…read moreplace. Thank you Bristol auto mall!

Im purchased vehicle base price 23k after add come to 31k he saying with warranty i dont want…read morewarranty come to price 27k. When paper work come to again 31 k

Ashley the sales representative was great in helping older woman purchase a new vehicle.read more

Actual experience: Me - "Hi, my car needs an alignment."…read moreThem - "OK, we just need to do our multi- point inspection. Leave the car with us. Me - "I mean, you can inspect it, but I know it needs an alignment." (90 minutes pass) Them - "Your car needs an alignment. It'll be $170 for the multi-point inspection. But, because your car is out of alignment, you need new tires." Me - "How much is that?" Them - "900 for the tires." Me - "oooookay, does that include the alignment?" Them - "No, that's another $170." Me - "On top of the inspection?" Them - "Yes, but we'll throw in a free tire rotation in 6 months." Me - "How about you just do the alignment?" Them -"We can't do that." Me - "Would the tires pass inspection?" Them - "Well, yes, technically" Me - (googling) "But the OEM tires cost $550 at the chain tire store." Them - (shrug) Me - (drives up the block to Firestone, gets car aligned)

The warranty, customer service, returns, refunds horrible. I've been in business and in customer…read moreservice this is not how to keep customers

I recently got a a great 2003 ford explore from here and was helped by the most amazing gracious…read moresales person I have ever dealt with her name is Melissa not only did she help me pick out the car she also help me figure out all the gizmos and gadgets with in the vehicle, took it for a test drive and explained every little thing by far she is the greatest sales person I have met. If your look to buy a car truck so on and so forth and you end up at at this place ask for Melissa she will definitely point you in the right direction!!!! No matter what type of vehicle you my be looking for.

Overly satisfied with my visit. The local Autozone actually sent me to these guys and they were…read morebeyond friendly, helpful, and affordable. They did not try to take advantage of me (I'm a 26 year old woman who knows nothing about cars aside from turning them on and filling the tires) and they were very helpful. I was having an issue with my car where I was smelling gasoline outside of the car whenever I drove it, it also came through the vents if I had my AC or heat on. I brought my car in and got my inspection and oil changed while I was at it. It took a few hours for them to get in touch with me but considering I just showed up and they were happy to take my car without an appointment, that was not an issue. When I returned, they had changed my oil and inspected my car. As far as the gasoline smell issue, the owner (I think he was the owner?) informed me that there was an issue with the fuel pressure sensor and that I should take my car to the dealer because there was a recall on my car (he looked this information up) and the dealer would fix the issue free of charge. Instead of him trying to take advantage and pretend he knew what the issue was and charge me for a bunch of things that did not remedy the issue he researched the issue and pointed me in the right direction. These guys have integrity. They are honest and very friendly. I will certainly be back and recommend everyone to use this mechanic. ** This glowing review can also be found on google along with several others **

I brought my car here for repairs last week. It stayed with them for three days, then they called…read moreme and said my car was ready and I should come pick it up. I picked it up in less than half an hour, and my car is now in much worse condition.

Great experience overall while I was shopping for the car. Marie was great. Very friendly, patient…read moreand helpful. The showroom has huge collection of Subaru Vechicles, Managers and sales team is always willing to strike a deal. I will definitely consider this place for my next shopping.

This review is for the service department. We brought in our Solterra for loud rear motor sound…read more(which we suspected was a rear motor failure) and also for a creaky door. After they checked the car, they said actually all 4 of our doors were creaky but that their solterra in stock also creaked so it must be normal. They also said the loud rear sound was normal. We doubted them after their odd claim that all Solterra doors creak so we took the car to another dealership and of course, not only did they fix our doors, but they also confirmed a complete rear motor failure. Definitely not trusting this service department.

​If you are looking for Differentiated specifications in a vehicle and a sales experience that…read morebypasses the usual friction, look no further. I am writing this from the perspective of someone who values technical excellence and verifiable evidence, and Ciocca Subaru of Philadelphia delivers in totality. ​My experience was driven by a salesman who is a rare find--he is also a mechanic who knows the Subaru architecture inside and out. In a world of surface-level sales talk, his forensic understanding of the machinery was refreshing. ​Here is the bottom line on why this is the only choice for a serious driver: ​The Best AWD System Ever Created: It is a matter of record that Subaru has the greatest four-wheel drive system in existence. Even a giant like Toyota recognized this; they purchased a 30% share in the company because they realized they simply could not improve upon the Subaru AWD engineering. ​Intelligent EV Integration: Subaru is smart enough to know they don't have to reinvent the wheel. Their three new electric vehicle choices utilize Tesla technology--the gold standard for EVs--combining the best electric power with the most rugged chassis on the market. ​This wasn't just a transaction; it was a meeting of minds at Ciocca. If you want a vehicle built on superior logic and a team that understands the "why" behind the "how," this is your destination.

so rude. Interacted with some staff in a parking lot. flipped us off and laughed. Nasty folksread more

I was driving by when I seen Marc Rossi used Autos. I pull in and marc Rossi suggested a 2013…read moreChrysler 200 hard top convertible, maroon in color. The price was $14,000 I believe, with 131000 miles . I test drove and really like it. I asked about haggling the price down a little when Mr Rossi says, " I will give it to you for $9,000. I jumped on it and had nothing but compliments from admirers to servicing techs. I am very grateful for Mr. Rossi honest and fair pricing,. I hd no problems with it. I have driven from Phila.Pa to Orlando Fla. 6 times and never had a problem. Of course i take and get oil changes , fluid checks and bought nice tires. next time i am in Phila, I will definitely go to and recommend Mr Rossis dealeship on Kensington Ave and purchase another vehicle. I trust him and value his opinion on his autos. I shall return!

by far the best place in Philly. my family has been buying cars and SUVs off them for 30 years now…read more they are quality, super clean and not expensive. my payment was cheap 341 per month included a 2-year warranty and they helped me get real credit when nobody else could. they really don't turn anyone down if you need credit. thank you again, marc Rossi auto sales our family appreciates what you've done for us.