I took one of our cars in for state inspection and emissions. Dennis came out explained that front brakes would pass but eventually would need to be replaced. I decided to just replace them while I was there. I appreciate his honesty his mechanics are top notch. I highly recommend auto matters for any service needed. read more

Today was my first time bringing my car into Auto Matters. I came in for a state inspection and everyone was very welcoming. This place was recommended to me by a family member who's been coming here for many years for both of his cars. The inspection was pretty fast and the pricing overall was very reasonable. Quotes given from other locations nearby were very pricy compared to Auto Matters. The cherry on top is having that feeling you can trust your car with the people working on it and whether they'd actually be willing to share their knowledge on what should or can be done to keep your car in its best shape long-term, not a quick fix. You'll get that here at Auto Matters. It also helps that they are located in such a convenient area. Will definitely be coming back here if I ever am in need of their other car repair services in the future. In my line of work being a delivery driver forced to use her own vehicle rather than a company vehicle, I rely heavily on my car staying in tip top shape. Thank you, Auto Matters for your swift yet efficient service, your attention to detail and honesty. Until next time! read more

I high recommend this shop if you go in for a yearly state inspection. These guys explained what was wrong, got accurate pricing for parts and fixtures and was able to pass inspection with flying colors. read more

I found this place on Groupon and was able to get my inspections done for around $40. Staff was friendly and quick. My car was ready within a couple of hours even on a Saturday. Just an FYI, the building is a little tucked away and you can easily miss it if you're not paying attention. read more

Auto Matters - Auto Repair Near Me - Bensalem, Pennsylvania

I have had a nightmare of an experience here. Recently sent my car in for headlight replacement and it came back with a misaligned hood that won't close properly. I called to see if they can correct that but was shouted on and hung up on by the owner denying that the car has always been that way. IT WASN'T!!!. Now I'm going to pay hundreds somewhere else to fix their screw up. THEIR BRAKE WORK was absolutely bad that the BRAKES and Rotors need to be replaced in 6 months. Twice!!! BETTER TO PAY a little more and get your car done THE RIGHT WAY where you're treated like a paying customer! P.s. he also always finds a way to add more charges than what's agreed upon. Beware!!! read more

Auto Matters - Auto Repair Near Me - Bensalem, Pennsylvania

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Dennis and team are fantastic. I have been going to him for years literally because of a Groupon for inspection. He is honest, his prices are reasonable and he has helped me out of a bi d in the past with my vehicles. read more

Brought in my car into the shop on short notice for a brake inspection and to request a quote. Their shop has been around since 1999 and they have been in their current location since 2006. Dennis was very helpful and offered up some good solutions for replacing my brake pads and rotors with high quality aftermarket solutions. Dennis seems like a very honest and personable individual and offered a very fair price for the repair, around $700. I was quoted nearly $1300 for aftermarket parts and labor from another local auto repair shop, which is nearly DOUBLE what Dennis had quoted me. Also, just for comparison's sake, $1300 is also how much it would have cost to have gotten my brakes replaced with factory parts from Audi at another shop that I trust and have gone to in NJ. So in terms of pricing and the services that they provide, they are very fair and reasonable. Feel free to price shop like I did, but I don't think you can find a better place in the area for your auto repair needs in terms of price and quality of service. Their staff is very kind and cordial and it was very easy to set up an appointment. I highly recommend this place for your auto repair needs! read more

Auto Matters - Sign from the street - Auto Repair Near Me - Bensalem, Pennsylvania

I've been reading many reviews of this auto repair shop. And most all had great reviews, so I kinda felt skeptical. But after taking my car hear this morning, I now understand why the reviews are so good. Great offer for state Inspection and emissions on Groupon. So took full advantage of it. Walked in And was welcomed by a very nice lady. Told her what i was there for. Dennis the owner came out in no time to get my car, 60 min later it was done.. I look forward to bringing my vehicle back hear in the near future for work done to it. Auto Matters gets so much work I couldn't find a parking spot. So thats kinda telling u something. to be out with in 60 min is very surprising. The waiting room has a TV with some seats to wait for your vehicle. A nice size bathroom. And that's really about it. If you need you're vehicle fixed I recommend this place!! read more

Auto Matters - Waiting room at Auto Matters!!! - Auto Repair Near Me - Bensalem, Pennsylvania

BEWARE!!!! GROUPON INSPECTION SCAM...STAY AWAY!!! I took my 2016 Toyota Sienna for an inspection and I was told that the front brakes and rotors needed replacement to pass inspection because there was slight vibration when stopping and so would NOT pass inspection. I was surprised because I was told that the brakes were in good condition when I bought new tires a month ago. I asked him if the brakes alone could be replaced. He told me he was being "HONEST" and ethical and that he was the customers' advocate and both need to be replaced. I said I wanted to see the brakes and I went into the workshop and I saw that the brakes which were at 3/8th of an inch and would only fail inspection at 2/32 of an inch. To pass inspection and also since I wanted a second opinion, while at his store I called the closest brake repair place down the road for pricing for brakes and rotor replacement and they quoted me $50 less for the same parts and job. I told him that money was tight for me and told him their quoted price and he said that I was lying and the other place was full of old cars and was a dump and threatened that he would charge me labor cost if I went elsewhere. I reluctantly had to agreed to have him finish the job since he threatened to charge me for labor. When I got the bill I looked at the prices of the parts. The pair of rotors were cheap for $30 each, but he charged $130 and the brake pad prices were marked up by $35 and labor was marked up as well. At the store, he said he gets the parts at better prices since he is a mechanic and buys "lots of them". I called him back and asked him why he lied to me about the inspection and about prices and his "HONESTY" and "ETHICS" and other great things he claimed, he replied that he does it to customers in the store to get them to pay, "its how business is done". It was a bad experience being pressured on the spot with a bunch of lies. Resurfacing both the rotors for $20-$30 would have solved the vibration since the brake pads and rotor didn't wear evenly causing the vibration during braking. But this was not a reason to "FAIL" inspection. read more

I initially found this shop through a Groupon, and have now been going to these guys for my yearly inspection for about 5 years. Recently, the owner informed me that they offer the Groupon deal for inspection as their standard price, which I really appreciate instead of having to search around for places as a "new customer." I literally know nothing about cars. So I am always skeptical about going to a mechanic because they see me coming from a mile away. But I've never felt pressured to buy anything or upgrade anything here. In fact, this last visit was the first time in my five years of going to them for a state inspection that I needed to put any additional money into the car. The owner (son) explained in detail what I needed and what the pros and cons were. He also assured me that I did not have to get any work done if I didn't want and it was completely up to me. Finally no pressure to spend additional money. My roters and brake pads needed to be replaced. So, I decided to go ahead and get it done. But to be sure as to whether I needed the additional service, I called one of my closest friends from high school who is a mechanic at a dealership in NJ. I explained the situation and asked whether it was a good deal. My friend was in shock at how little they were charging for roters, and said I was really getting an amazing deal. Additionally, the work took a little longer than expected ( 2 hours instead of 1) because they had to go pick up the parts needed for my brakes. But they apologized multiple times for the wait, and always kept me up to date with the time frame and what else needed to be completed in order for me to be out of there. I really appreciate honest communication- and it made the wait very easy! read more

Been meaning to write this review for awhile. I used to live near these guys, so they were the go-to to take my car in. The owner, both times, ended up 'finding' other problems that led to an extra $1,000+ in parts and labor. Twice. He holds up some parts for you to look at, telling you they can't put it back together without buying these new parts. He knows you're not the mechanic, so you have to take his word for it. He comes across as extremely dishonest. Stay away from these guys, there are plenty of other options out there. read more

Highly recommend!!! Dennis is very honest and reasonable. I trust him with my vehicle.

My inspection went very fast and smooth, and the "extras" that I needed were priced fairly. What really impressed me, however, was not my own transaction, but some repair prices that were being estimated/negotiated for a customer who clearly did not have a lot of money to spend-- it was obvious that the boss was going out of his way to find every possible way to save that customer some money. Very classy, very honorable! read more

This is one of the best Auto service shop in Bensalem . I had to urgently get my vehicle inspection done . Dennis was very comfortable to talk and he also tried to accommodate my appointment on a very short notice . He also gave me a very good deal :) I just had to pay for my wiper ...super happy with the service Nd will definitely come back read more

Moe customer service was awesome during my purchase of a car from him recently. I was very satisfied with the quality of the purchase and the associated service, including after sale service I received. I will recommend Moe Auto Matters to anyone. read more

First found this place on Groupon for a car inspection. I've been bringing my cars here for the last 4 years now. Dennis, the owner. is awesome, upfront, friendly and honest. He always finds a way to squeeze me into his busy schedule even when he's booked. I can always trust that the work being done will be done right the first time. Also if there's ever an issue, he will always stand by his work. Very hard to find honest mechanics nowadays. Recommend to anyone and everyone! read more

This independent, family run business was everything I'm looking for. Purchased their Emissions/Inspection Groupon a few weeks ago. Being a little hesitant because I felt 'this is too good to be true.' My car is a 2005- when something's broke I'll fix it. I don't know much about cars and I voiced that to them. Bottom line is they were amazing. Called me right away... Let me know the car is clear and did well. I asked for tips over the next year and the owner gave me advice. It made me feel good. The shop was clean, owner personable/I wasn't pushed around, talked into anything or tossed to the side. I finally found someone I TRUST. Thanks guys. read more

Dennis is a really nice guy. Honest and goof quality service. He really works with his customers and explains things and talk to them before he does any work. I've been to his garage a few times for some work on my car and the work and prices are very reasonable. read more

I was looking for a new garage to get inspection done and future repairs. Reasonable price for what needed to be fixed and had me on my way in no time.Great customers service will be back. Will reccomend to friends! read more

Wow such a great conformable and clean place with a very knowledgeable staff. Great prices and quick service. Very satisfied!

Truly awesome experience! This was my second time at Auto Matters and I have to say that Dennis is awesome. Explains thoroughly what your car needs in layman's terms, provides inexpensive options and excellent advice. All of the mechanics are pleasant, knowledgeable and efficient. I spent all of 25 minutes my second time for state inspection and maybe an hour my first time getting brakes without an appointment. If you want a no nonsense, quick, and thorough job, this is your place! They are not looking to nickel and dime you for every little and they're prices are very reasonable. Also, Dennis brought my brakes out to show me how worn they were and explained why my car was making a noise. I love him! I will be back! Dennis' wife is truly a gem as well! read more

Honest, efficient and smart there. Great customer service. I will be coming back here for my repairs.

Dennis is a real honest and great guy and really does everything he can to get your car running. Staff are helpful, friendly and are true car enthusiasts. I get all my work done here from state inspection, electrical work, and general car maintenance. Would recomend him to anyone in Philly or Bucks county! read more

I can't thank Dennis and his wife enough to help me out today real quick then didn't have to do that they took time out of their day to help me I really appreciate it read more

did a state inspection + emission inspection here, checked out the delaware river a block down while it was done, no pain no frill and a good price read more

don't go here for an inspection. They will try to fail you for a stupid stuff just to make extra. that's how they compensate for cheaper inspection from Groupon read more

I've been going to Auto Matters for 3 years now for any auto repair and state inspection. This place is great and they are very honest. Unlike other places, they tell you what really needs to get done instead of coming up with unnecessary things to make money off of you. GO THERE ITS AFFORDABLE AND WONT RIP YOU OFF! read more

Just got my new Mercedes inspected there yesterday, 10-28-15, using a groupon. I've never been there before, but relied on excellent yelp reviews. Dennis and Kim are owners and they were both super friendly, helpful and understanding from my first phone call to make the appointment to getting my car inspected. Despite informing them that I'll be using a groupon when I made my 1st appointment, they were super accommodating. They scheduled me in to accommodate my last minute requests 4 times, after having to reschedule my appointment for the 4th time, due to all kinds of problems with getting my new car back and proper paper work from the Cherry Hill New Jersey Mercedes dealership to get my Pennsylvania inspection done. Not once were Dennis or Kim in the last bit annoyed with me for having to keep rescheduling and requesting last minute appointments, despite using a groupon! Instead, they were very empathetic and even offered for me to have the service department of Mercedes dealership call them directly when I was having problems with the dealership. I would wholeheartedly recommend this place and plan to return without a groupon. I have already recommended this place to a close friend. read more