Went in yesterday for a quick oil change…read more VERY FAST. VERY PROFESSIONAL. VERY THOROUGH. The location manager made all the difference in the world. I printed the coupon from their website. No issue. Still provided amazing service. You're my go-to-guys from now on.

I made a appt with this pep boys to get a new car battery. In what was actually not their fault,…read morethey were very behind and I had to wait close to two hours. i did feel that potentially they were priced a lot higher than necessary when I paid However, neither of these things were truly the issue. The next day after I got my battery replaced my car started making a grinding noise when I started it and when idling. My car is still under warranty so I didn't want to take it anywhere but the service at the dealership so I wouldn't have to pay. as it turns out, pep boys didn't put my battery in correctly and messed up part of the air filter causing it to "grind" against the fans. This luckily DIDNT do damage to the fans but easily could I have! I am very disappointed with the situation! will not be returning

I've been impressed by the professionalism of the people working there…read more They did their job fats but without rushing, kindly, and without "pressing" me on buying extra services. They checked anything needed to be checked and provided me of a good diagnostic for absolutely no extra cost. The mechanic that inverted the tires recognized a problem on the exhaust line that I knew it was there but I guarantee that only a professional could catch without a deep inspection. I'll go back there for sure. Nice honest service

Just had an oil change this morning. Easy in easy out. Going next week ti my tires rotated n brake…read morepads checked out. Fast and friendly staff, would recommed.

I've always had great experiences at Express Oil Changes. I'll begin with a caveat: if my car needs…read moreanything more than an oil change, I call my father for advice. So with my simple requests, they always nail it. I generally feel like they're never trying to take advantage of my lack of car knowledge here. This is a different location than what I normally go to and Petey was super nice. He asked me if I wanted synthetic (more expensive) or semi synthetic (less expensive) --I might have those mixed up-- and I asked him if he thought it made a difference. He said they're the same weight (whatever that means) and no. So, I did the cheaper version. These places are usually super quick and I never have to get out of my car. No complaints. I love it when they show me the oil stick. I go: "ok! :-)"

I brought my 1997 Jeep here, and what a nightmare. First, they quoted $1,000, then jumped to…read more$1,800, and finally settled at $1,200--more than their original quote. Manager Mike assured me a quick turnaround, but the Jeep sat untouched for two weeks. Julian, the mechanic, never followed up as promised. Milton at the front desk was equally unhelpful. In the end, they just told me to pick it up--no work done. Everyone should be warned about this place's awful service and lack of professionalism from top to bottom.

Frank and Rose are great and always friendly and knowledgeable…read more Like most folks I have had good and bad experiences at Firestone, but it is convenient due to the many locations when traveling.

Was 4 hours from home and blew my tire. they were empathetic with my situation; was quick and…read morereplaced my Tire and had me out in no time. Awesome customer care team. Thank you so much.

Very accommodating, nice people. they worked on my 2003 ML 350. They've answered all my questions…read moreand worked on my car very well.

They service is great. The pricing is way better than any other place in town that works on German…read morecars. And, most importantly, they're trustworthy, they never do or suggest work just to up charge you.

I had a very serious issue after getting an oil change at Take 5 Oil Change located at 7756…read moreCrestwood Blvd, Birmingham, AL. On May 12, 2026, I brought my 2018 Cadillac Escalade ESV Luxury in for an oil change. My vehicle was driving perfectly fine before I arrived. To be honest, I was hesitant about getting my vehicle serviced there from the moment I pulled into the service bay. Most of the employees appeared very young and were laughing, joking, and playing around while customers were being serviced. One employee seemed to be socializing with the customer in Bay 1, and it did not even appear that her vehicle was actively being serviced because they were laughing and talking so much. The atmosphere did not seem very professional, which immediately made me uncomfortable. Customers remain inside their vehicles during service. I was in Bay 2, and an employee named Cody was standing beside my driver's door entering my information into the computer. During the oil change, he said, "Crank it up." Believing he was speaking to me, I started my vehicle. He immediately said he was talking to the customer in Bay 1. I turned my vehicle off and asked if it caused any damage, and I was told no. They completed the oil change, and I paid and left. As soon as I pulled out of the service bay, my truck began making a terrible noise that it had never made before. I immediately returned to the shop. They changed the oil a second time, but the noise remained. At that time, Cody admitted that the oil gasket was either off or partially off when the vehicle was started. Take 5 arranged to have my Escalade towed to Cadillac of Birmingham. Cadillac diagnosed the vehicle with internal engine damage, and my truck remains at the dealership because it is not drivable. Since then, I have been given the runaround. Cadillac informed me that Take 5 and RPM would not be paying for the repairs, yet no one from corporate or RPM has contacted me directly. When I returned to the store, the previous admissions regarding what happened had changed, and I still cannot get anyone from corporate to return my calls. This experience has been extremely stressful. My vehicle was operating perfectly before the oil change, the problem occurred immediately after the service, and my vehicle is now unusable. I am posting this review because I believe customers deserve accountability, professionalism, and proper communication when something goes wrong.

I had my coolant changed in Mobile, AL branch. The next day traveling home to the Birmingham area,…read moremy truck started running hot. I called Take 5 several times and put on hold 10+ minutes without anyone answering. Finally a lady helped me out by contacting the Mobile branch on an unposted number. The Mobile manager made arrangements for me to visit another Take 5 at 7756 Crestwood Blvd. I go there, the technicians remove the coolant cap and add a little coolant and tell me to take for a ride. I go maybe two miles and it runs hot again. I turn around and go back. When I pull in, the technician tells me their General Manager told them not to touch it and there was nothing they could do at their Take 5. The Mobile, AL manager was great and would've helped but I was 3.5 hour drive away. THE TAKE AWAY: I found out that Take 5 has both franchise locations and corporate locations. My understanding from what I've been told is the franchise locations are only required to top off fluids but are NOT required to honor any service "issues" they didn't do. I would NOT recommend Take 5 to anyone who travels outside of their home/local area. I will not use Take 5 anymore due to their policy and the lack of regard the manager at this store had for me, a Take 5 customer. Again, the manager at the Mobile, AL store was more than willing to help but due to distance, was unable to.

I've been coming to the Irondale, AL Mavis Tires & Brakes for 15+ years. They are always…read moreprofessional, knowledgeable, & thorough. I had to take my car in on 7/9/2026, and Michael & Bryant both, were so helpful, and patient when answering my questions. They get things done, and done right! Thank you Guys!

10.1.2026 do not take your car to the Shadetree mechanics…read more If the technician there cannot complete a service like the major dealership then don't try to sell it. That is the problem. I didn't know what the heck they were doing and now my engine light is on when I could've just taken it to the dealership. I will never use this location again in Irondale ever. Now I had to waste my weekend taking it to another Mavis that is competent to fix these Shadetree mechanics incompetency. It just doesn't make sense if they don't know how to do a job don't try to sell it to the customer at least at this location in Irondale Alabama. And this is my first time coming here because they close the one down on Highway 280 because of this same crap.

Stopped by for "Ladies Day" at the oil change shop. Which is simultaneously archaically offensive…read moreand a welcomed $5 off. I had to wait in line about 45 minutes, but never had to get out of my car. This location is so close to downtown, I'm sure it's much quicker not near rush hours. I could tell they were working as quick as they could, which was nice. And as far as I know everything looked good under the hood. I had to laugh that I overheard the mechanic recommend to the car next to me "yeah... you probably need, like, a new car..." Like, damn, that's some real advice.

I went to the location downtown Birmingham. They checked my wife's tire and said it needed to be…read morereplaced. The issue could not be plugged. It was on the side of the tire. They called and said, I would have to wait until Monday because they had to order the tire. They also said, one of their other locations had the tire. They gave me all the information on the model, filled up the tire with air. Did not charge me. I went to the other location; tire was installed in 90 minutes. Problem solved. I highly recommend this vendor. Hope that helps some of you.

I always have very good experiences here and the mechanics are very kind and good at their jobs!read more

The worst afternoon turned to not be so bad. I walked out of work to a flat, had ran over a nail. I…read morepumped it up enough so I could drive. Got to Mavis and they were able to plug it. They got me in and out. Major thanks to STEVEN!