Did me a solid just moments after smashing my front fender into a Carrboro loading dock. Rolled in…read morethere, fixed in 90 min, $200 worth every penny.

My vehicle after a diagnosis was misdiagnosed and I was told I needed a tune up to fix my problem…read more($900). After the tune up did not fix the issue, I was told my throttle body and MAP sensor needed to be replaced ($900). When they realized that didn't fix the issue, the told me I needed a new engine or to replace the cylinder head (quoted at $6,000+). At this point I told them to not do any further work and I went to retrieve my vehicle. At the time I went to get my car, I asked for them to show me my throttle body that was damaged, initially they were unable to show me the damage because they did not have it in their possession anymore and that NAPA auto parts store had it because it had a core charge on it. Well I went over to NAPA to ask if their new throttle body had a core charge and they told me there was no core charge on new throttle bodies only on refurbished ones. When I went back over to Al's Garage to ask to have the throttle body replacement chargers removed, they had no issue taking it off my bill but also "my" old throttle body magically reappeared and they put the old one back on my car. Well, I took my vehicle to get another diagnosed by 3 different mechanics, one being the actual Jeep dealership. All 3 mechanics came up with the same diagnosis and were unsure why they would do a tune up for my issue I was having. Other mechanics I spoke with as well, said in the situation if they provided me with a misdiagnosis and the problem wasn't fixed from their diagnosis they wouldn't keep charging me more to "test and check". I reached out to Al's Garage over the phone and spoke to a representative who had a very recognizable voice due to his accent. I asked if a manager was in while on the phone, and he said he did not know. I then asked if he knew who the owner was and again did not know. I then decided to return in person to speak with someone to find a resolution, the same guy who answered the phone, who referred to himself as Jerry, was there again. I explained the situation again, and he refused to work with me to find a resolution. I then asked for a business card and he refused to provide one and was initially reluctant to provide the name of the owner of the shop. It's unfortunate this situation is needing to come to this, but shops like this need to be put out of business to stop giving a bad rep for all the great mechanics and shops who are willing to do the right thing and not take advantage of costumers.

I've used this location of Chapel Hill Tire on multiple occassions. Most recently for lube service…read moreand requested a quote on a spark plug job on my Toyota. The good - the service writers are fairly friendly. The bad - pricing appears to be above market rates. The dealer wanted $700 for spark plug change - Chapel Hill Tire was $808 - I ended up getting the job done for $480+ tax up the road at another shop. They do not give you an invoice or paper receipt - so you can't look over the work performed at the time of pick up - they are "paperless" which is in my opinion bad business and bad for the consumer. Shifting the cost of a piece of paper on the customer is tacky, cheap, and unprofessional. They will email it to you. I also got a quote for tire installation - they charge $100 more if you provide the tires from a competitor or from Tire Rack. $118 if you purchase their tires; Over $200 if you use Tire Rack tires or provide your own $55/ wheel/tire. Based on all of this experience - I can't endorse Chapel Hill tire at this time. UPDATED REVIEW: 11/24/25 I had to return to Chapel Hill Tire on Franklin St because Discount Tire attempted to put new tires on my Tacoma on Friday. They were able to do 3 of the wheels and the 4th, a front right wheel would not come off because one of the lugnuts was driven on so tight, it broke their tools. Chapel Hill Tire was the last shop to rotate my wheels and tires - which is done on each oil change at 5,000 mile intervals beacause AT tires require this level of attention. This was performed in April 2025. I did not rotate the tires and wheels in September because I was replacing the tires. Unfortunately, now I am being charged $261.00 by Chapel Hill Tire to "fix" or remove the busted / stuck lugnut. This was completely avoidable had their technician in April not driven the lugnut on so tight. I really don't like impact wrenches but most shops use them because it saves time and cuts down their bottom line costs. I was also informed, to remove this lugnut "minimal scratching" will occur to the wheel - which is not great. If the scratching is at all visible on the wheel I will have to refinish the wheel or replace it or have it repaired. $261 - Today's repair $20 - 2 Lyft rides to and from And my time to schedule this and 2 appointments instead of 1 to get my new tires installed. I will not return to Chapel Hill Tire on Franklin St and I can't endorse them any longer for any work. -CT UPDATE post pickup of my truck: Not only did Chapel Hill Tire charge me $261.00 for a problem they created - they didn't install the TPSM sensor in the wheel and they did not notify me when they called with the estimate they were having any problems whatsoever. I did not realize this until I got home - they don't print you an invoice - because saving .03 on printing an invoice is how CHT operates. When I arrived home I found the TPMS sensor in my cupholder. Now I can return to Discount Tire - to have them FIX a 2nd problem created by Chapel Hill Tire. They can look forward to a credit card dispute at this point for the full amount of $261.00.

This location is consistent with service and customer service. I made an appointment for my annual…read moresafety inspection and waited a few hours. When my car was finished they brought it around for me as it was cold out and the car was parked in an adjacent parking lot. I always feel comfortable at this location with service.

My (less than year-old) battery seemed dead; had to have car towed in. But the car & battery were…read morefine! Something about battery having built up negative charges; got going directly via engine; cleaned battery of corrosion; then car started every time! Sent me off VERY happy!

I've used this Meineke site for 15 years! Everytime, they do a perfect job, and I have a Mercedes…read moreBenz (costly) but not at Meineke. THe prices are great, the customer service - second to none. This Carrboro location stands out among its peers. Do not book with anyone else when it comes to your car.

My wheel had been making a dreadful sound that was getting progressively worse. Think of a…read more"womwomwomwomwom" from my wheel bay, which increased in speed along with my vehicle's speed. I could've sworn it was the front left and had thought that tire looked the worst out of the four tires, but the people at Lloyd were honest in informing me that it was actually the front right side! They replaced that tire and the sound is gone, effectively ridding me of my driving anxiety. They could've just replaced the left tire like I had initially asked and let me continue experiencing the issue, but they let me know exactly what the problem was. Chris was also very kind + patient when I had quite a few questions. I will be returning soon to get the other tire replaced!

While I did initially appreciate how quick the inspection was, I am now realizing why it was so…read morefast. Currently sitting at another mechanics because my brakes and rotors are in horrible shape. They neglected looking at my brakes which would have been nice to know that they aren't in usable shape.

Exceptional, fast, and efficient service! I recently had all…read more4 tires replaced plus an alignment. The experience was fast and efficient. I had shopped around a bit and found the pricing here to be fair for Michelin tires and quality, and the service to be exceptional. Thank you, Bret! I arrived around 3 and was out the door with everything complete before 4:30. I especially value the Drive Happy Advantage with tire purchases here. -free rotation and balancing -free flat repairs -free pressure checks, TPMS resets, and more I also appreciated the repair record check via CarFax to identify any possible other repairs that may be needed and the follow up call to ask for feedback about the service provided. I'll be back for sure! Update: 2nd visit yesterday for the inspection was the same experience-fast and efficient.

My mother, who's very elderly, accidentally put car cleaner in her gas tank. She's on a fixed…read moreincome and doesn't have much money, but these guys fixed her car for a very very fair price and even went the extra mile to make sure she was taken care of. They even replaced the fuel filter at no cost, which they didn't have to, and were very understanding about the cost. I would definitely recommend them to anyone who needs their car fixed.

Pep Boys to the rescue! Had a great experience here even though it seemed like it wasn't going to…read morebe. I've had a headlight out for quite sometime, which would have certainly got me pulled over. The evening I went to search to have it fixed, I needed my mission to be complete. I just feel way too uneasily driving around with a headlight out and it wasn't until that night that I saw it was the entire thing, as I thought it was the only one of the smaller bulbs underneath. Originally I had went to a local auto parts store and was told they'd help install it but after they saw how my car is not as simple as the standard car, they said that it's against policy, as it would require to take my headlight out and they could potentially do damage to my car. At this point I had already bought the bulb with this other autoparts store. The representative at this other parts store, even tho he couldn't do it was helpful and called Pep Boys up the street. (I guess both places are close friends and frequent referrals) Over the phone, Pep Boys quoted $150+. Even though I have the bulb!!!! Just to install one headlight!!!! In a moment of "let's talk to these people", I drive to Pep Boys and Angelo explains to me that his system doesn't give our quotes well and the cost to pop the bulb in would only be $25, since I already had the bulb. Sweeeeet. Labor only took less than ten minutes and I was on my way. Lesson learned, what you're told isn't always what's to be. I had never quite heard of Pep Boys before but now am a fan. Awesome service, great prices and my new go to!

I don't think these people want to be in service. I needed an inspection and the woman made me stay…read morein the car and show her each blinker, light, and window wipers (never had to preform my own inspection). When it got to the window wipers she said they needed to be replaced and they sell a blade for 20-30 dollars. This is a brand new car, and my wipers are good. We stopped the inspection there because she said I already failed because of my wipers. I told her I will go replace them. She said okay, inspection is $30 and we're open till 7pm. Well, I went down the street, passed and got it done for $13.50. What a rip off.

Chapel Hill Tire is the best auto mechanic shop I have used in a very long time…read more The time they put into the work they do in servicing your car is great. They initiate communication with the customer to keep you informed what service is needed with your car. They print out exactly what was serviced on your car and give you information on what may be needed on your vehicle and a safe time frame to get it serviced. They also contact the customer when future servicing of your vehicle is near which is great The service they provide for your vehicle is worth the price.

Came in as a first time detailing customer today. Never have gotten my car washed with CH Tire. Set…read moreup my appointment, dropped it off, and the employees there were really nice. Tip: it def took a long time most likely because of the heat but over they did an amazing job. Time needed was around 3 hours but I went to the gym, sat in the waiting room had a coffee and then went shopping next door. Price is worth it with the coupon- though I'm not sure it would be as worth it without it. Usually cost for lowest tier option for a small car was $100 ish and with the first timer coupon it was like $89 for a wash's nd interior wipe down and vacuum Next time may have them come to my house since it took a while.

Honest, affordable, kind. No appointment and we had two cars that needed breaks and oil changes and…read moreboth were able to be done the same day. We've been going to Firestone and Reddit recommended this shop and so glad they did. Telling all our friends and family about them. We love to support a local business!

My daughter went there for some tires. She was supposed to get a set of Blackhawk tires. Instead,…read morethey put on some lower quality Starfire tires before consulting her! That is not how you do business. Not going back.

After multiple calls from our insurance agency to tow companies, Speedy Roadside & Recovery was the…read moreonly company who could recover our vehicle after it was swept into a swamp during the recent flooding. They showed up on time, were courteous and professional and in short order had the vehicle recovered and delivered to our home. I would 100% recommend them,

They were super fast, friendly and helpful. We found them through USAA. In addition to a tow, they…read moregave us good advice on repairs.