If only minus 5 stars was possible! Ok, maybe minus 4, they are friendly!…read more This company is hands down the most unethical, predatory lending experience I can imagine. To shorten what is a long and boring story, I "paid " the full amount of my loan with them, by credit card. The amount I paid was directly FROM THE BILL THEY HAD SENT ME, not an estimate, but a clear bill. So I paid the entire amount ON THE BILL off, including a late fee I had accrued. When I went to find my car title, I realized I had never received it when I paid off the car. They had sent "bills" but since I had moved and expected nothing , after paying off amount, I hadn't seen them. When I do call they show me a bill in which I owe the "interest " I they had charged me, in the month of my last billing statement. Again, this was interest they had charged me on their and not stated any amount! What ended up being their extraordinary "explanation" when I went in to get the title and sort it out, is that they DONT INCLUDE THE AMOUNT OF INTEREST THEY HAVE CHARGED YOU ON THE BILL YOU ARE PAYING! They send you a follow up "receipt" that breaks it down, but they do not put it in the breakdown of the very bill you have in your hand. Notice the good reviews on here are all that they were desperate, had bad credit (I was) and they act NICELY. Which they do! While screwing you over for every penny possible. I ended up paying not only $244 (the hidden from the bill interest for the month I paid) but additional interest for not knowing I owed them this money. I went into this with my eyes open, yes. Any company in the business of "giving" people loans that charge upwards of 27% interest are seriously questionable company. But this last move is so blatantly unethical the word needs to be spread far and wide ACME FINANCIAL PREY ON THE DESPERATE AND POOR, BUT DO IT WITH A SMIlE!

This is a family business that was started in the 1930's by the grandfather. Now it is 3 brothers…read more John, Brian, & Bob, and the Secretary, Susan. I worked with them on financing part of a used car. when I would forget to call to make a payment, they were always so polite and understanding. I really enjoyed working with them. So when I went to get another car, I requested the dealership work with acme finance. I'd rather work with them than some corporate robot. They feel more like neighbors or friends to me thats all I can say. it's all positive stuff here.

Very helpful people! It nice and cleaning. I will tell my friends about you. I will be back again…read moresoon!

Management here is a joke, the branch manager doesn't believe in womens rights & I overheard the…read moreassistant branch manager verbally assault her own employees. no thanks, this place is a joke much like their branches. highly toxic, telling everyone to open an account with an actual financial institution.

Pros -Clean professional environment…read more-Amazing Customer Service Cons -Their card printing machine was broken when we were there so we couldn't get a debit card. (Which isn't a huge deal because we were just advised to go to a branch close by) My bf and I have recently moved to this city and have decided to join BECU. As based on reviews, we heard this is one of the better credit unions of the area. We were helped by an employee named Austin. And he was amazing!! My bf has never been with a credit union so we were asking for Austin to explain everything to us. And Austin went above and beyond to explain every single process and to make us feel comfortable and safe with this bank. Austin's customer service provided was an easy 10/10. I am not sure why this branch doesn't have a good review as we are more than satisfied with the service received by Austin!

Applied for a HELOC in the summer of 2024 and began drawing on it in the summer of 2025 for a major…read morehome renovation. As the projects progressed, it became clear that there were some additional issues that needed to be addressed under the surface. Overwhelmed, I contacted BECU to see if my HELOC amount could be increased. After a very reassuring, lovely phone call, it appeared that I would qualify for a larger amount that could cushion the blow of these unforeseen expenses and allow me to complete the project. Received a phone call today letting me know that, because the project is currently ongoing, they can't complete the application--even though the representative I first spoke with assured me this would not be a problem, and it happens all the time. Between the time I spoke with the first representative and today, I've signed off on and committed to paying for the full renovation. How am I going to be able to pay for this? It takes BECU at least a month to process new applications. Feeling completely betrayed and misled by BECU. Horrible.

Had the absolute worst experience here. I Made an appointment to start an account and was treated…read morevery poorly. First impression was they asked me if I was a us citizen before anything else after asking for my ID. Was then told to go to a location that was near me like I had no business in the area. Told me that I would need to go to a location closer to home in order for them to update my address in the future and receive a debit card even though they'd mail it? I had things to do in the area and made this appointment because I wanted to try this bank. Also learned you can't update any information via online banking, you also have to visit certain locations or they won't treat you with respect. It's a no for me i would not recommend this bank, especially this location. Staff is horrible

The Branch Manager, Sam Arallo, and his team helped us with our real estate loan recently and…read moreprovided excellent customer service and attention to detail. We needed a bridge loan to move quickly on a property that suited us perfectly and their loan product allowed us to secure a competitive interest rate using our current home as collateral. All other Banks or Credit Unions use HELOC products for loans of this nature and they simply aren't made for a transaction of this size. We are extremely happy with the work WaFd did for us and I highly recommend them.

had to cash a check today, wasn't excited about going to umqua bank due to a poor experience at a…read moredifferent branch. However, the team at north gate was amazing, completely changed my opinion. Azadeh, Danielle and the assistant branch manager have amazing customer service. Even though I was not an account holder they were welcoming and more than willing to help. There were issues with the check I was trying to cash, so multiple phone calls had to be made. They all teamed up to help me get the matter resolved, and in the end, I was able to cash my check. As I was about to leave, I turned around and open new accounts with my new bank. Cannot recommend enough.

These people are awesome!! I've been with them for about 10 years now! I have my business account…read morehere and they've always been very helpful and pretty much perfect!! Since the last time I checked this banks Yelp page I changed all my credit card processing to Umpqua. I'm very very pleased with all that too! The devices my employees carry to run credit cards are perfect!! They're very small, they Bluetooth so no need to take the phone case off to run a credit card! The battery lasts for weeks! It works every time AND it accepts all forms of payment such as Apple Pay, Android, all major cc's, chip and swipe cards! Pretty award one huh!!!! All of my employees use them to cash their checks and stuff and they all like them so much almost all of them have set up accounts too!! I was with them thru the change from Sterling to Umpqua Bank and honestly, they've always been great! I accidentally came across their reviews when looking something up on the website and I see some that are 3 or less? That's just crazy, I've done thousands of transactions with them in pretty much every branch in the area and they've been better than any bank I've ever been to. I plan to stay with Umpqua for many more years. Thank you so much for your wonderful service, great products, and taking the time to learn my dogs name! Keep up the great work!!

This branch has made me decide that I will never use Bank of America again. At 4:30pm there is only…read moreone teller and over 20 people in line. I see a teller in the back look at the line and start laughing about it. After 45 minutes of waiting I finally get to the teller, (that was the one laughing) Ana, and she says I need to talk to the banker not her. I talk to the banker after waiting another 20 minutes and he says i need to resolve things with my account first at the teller and he tells me to get back in line. Complete lack of training on Ana's part. I don't understand how you could only have 1 teller on a monday evening. Im guessing that, along with friday, are the busiest days of the week? Seems like management has completely failed at this location.

Had a terrible experience with the teller working (middle aged asian man) i believe he was the…read moremanager). Was extremely aggressive and rude, refused to assist me. I kindly accepted refusal and went on about my day, just disappointed to be treated as less than human. It was a disheartening experience.

A good purchase experience overall. We went looking for a backup daily driver, specifically a Mazda…read more3. Thales was very friendly, professional, and helpful with the car's history and test-drive. We reached a mutually agreable price, paid for it, and drove home with no issues. Buying a used car is always a bit of a gamble but we're happy and satisfied with the dealership and the car.

I have lived in the pacific northwest for over 40 years and purchased many vehicles from reputable…read moreand terrible dealers, but this one was the worst by far in ripping me off. I purchased a 2008 Gmc hybrid which hindsight should have been a red flag as they covered up the check engine diagnosis codes resetting them to sell it. Paid 8991. Sad thing is I traded in an awesome 2004 gmc yukon. in the 8 months Ive own the hybrid it has been useful for 2. I have had catastrophic failure of the engine, tranny and hybrid battery to the tune of $16,800. I submitted a BBB complaint which I am sure they will weasel out of. Please stay away from these total sleasebags. Sleasiest dealership ever.

Pretty much the only Chase Bank in the area. You cannot turn left here from eastbound Northtgate…read moreway, as you will find yourself in the oncoming lanes very quickly. What can I say, it's a bank, they do their job, and there is an ATM around back. Better to get here from westbound Northgate way and turn into the driveway there, or from northbound 5th Ave. NE or eastbound Northgate way, take the left-turn lane and then make a right into the first driveway on 5th Ave. NE. Two ATM's at this location. Drive thru. Classic interior inside the bank, the same as it was in 1980.

extremely unprofessional teller with a very unhelpful branch manager who happened to be walking…read morearound the counter and then refused to help. They're the most terrible employees that I've ever encountered in the financial industry, especially with such a respected company.

Probably the worst customer service by bankers!…read more the women gave her supervisors name refusing to disclose her own name (probably Because she knows she should get tons of complaints) She claimed to be a personal banker named "no name" as we are dealing with personal finance the she threatened to keep the funds the only thing that separates financial institutions is great customer support. We were also depositing cash and refused to give immediate credit for it on the account terrible terrible She over stepped her boundaries and should be fired for her incompetence and rude display of service, no manners at all! Animals treat each other better. Too bad key bank can't train their employees with manners such a a disappointment we will share with everyone they should change banks immediate!!! This location and bank is limited and to top it off rude !! no manners what so ever ! Especially while our nation is in need they were trying to hold our funds !!! The only difference here backing systems are the people now u. CAn better treatment online !

Thor, the branch manager is totally incompetent. We went in to add my spouse to an overdraft…read moreaccount and 6 months later, we have lost the account and have to start over to set up a new overdraft solution (and somehow ended up with credit cards we didn't want). These people don't know what they are doing and are guaranteed to screw up your accounts. Avoid this place like the plague. Then again, the plague would probably be preferable to dealing these losers. Thankful for another branch for helping get their failures corrected.

I started looking for a replacement car and went right back to Enterprise Car Sales as I've bought…read morefrom them previously (at their Renton location). Got the opportunity to work with Chanelle Winn-Fronda, a pleasure! Chanelle is very patient and took all my musts/wants into consideration. We test drove 5 different vehicles and ultimately decided on the Mazda. Don't hesitate to stop by, as they are not like all those other car dealerships. Very stress-free and no pressure environment. Thanks Chanelle! Hope to work with you again in the future!

Amazing experience with Chanelle! She was so sweet and made the experience easy for me. The rest of…read morethe staff at the Shoreline location were very kind in assisting too. Thank you again!!