We took our daughter's car to 2 G auto after a small mishap. Bill was great to work with. He was…read moreupfront with all the repairs and cost. Took the car in Friday morning at 8am for a hood, core, radiator and hood latch replacement. He said it would be about 3 days. He called me Saturday morning and said the car was ready to include painting the hood and front bumper. Great guys and fast workers. Price was very reasonable. If you need work done on your car body. Come see Bill at 2 G Auto. Great friendly guys who do fast work.

I brought my brand new 2025 GMC Sierra 2500HD AT4 to them for the 6 year Ceramic coating…read more Initially it looked to be a decent job. But as time went on I could see that the hard to reach places didn't appear to be done, like the roof. I was told that they would contact me at 6 months to bring my truck back so they could check it out and detail it. Of course the detailing would be a couple hundred dollars. I never heard from them and I missed the 6 month return. So I called to get the truck in to get detailed and possible recoat and they are telling me that my 6 year warranty is void and no good. This is unacceptable! I paid the extra money to get the 6 year warranty!

I took my dad's car there to be detailed and to remove the smoke smell from his cigarettes since he…read morehad decided to quit. The team did a fantastic job, and I highly recommend it for any interior cleaning that looks impossible. It looks and smells brand new.

Came to this location and made an appointment for 6PM and they said they could do it got down there…read moreand locked doors and won't answer the phone which company are you Magic tint or Sunshades Same Building. Do better plus the lobby smells like a zoo.

"Absolutely outstanding service from start to finish. The staff was professional. The installation…read morewas clean and flawless, with no bubbles or imperfections. My vehicle looks amazing, and the tint has made a huge difference in reducing heat and glare. The shop was clean, the work was completed on time, and the pricing was fair. I highly recommend this tint shop to anyone looking for quality work and excellent customer service.

Very happy that I took my car to Big Country. Amazing job, great experience. Thanks for the work…read moreyou did on my car.

I'm really impressed with these guys! I had an issue with the window on my drivers side and was…read moretold by a different repair service that it would take at least a week to fix and over $800 for parts and labor. Big Country Collision was very patient with me and took the time to help me understand what exactly was going on with my window and was able to get the parts I needed and have it repaired by the time I got off work the day I brought it in! They also found the best deal for parts so I wouldn't have to spend a fortune. I was able to get my window fixed for less than a 1/4 of what the other repair service was going to charge me. I'm incredibly grateful for them and being willing to help me out, even for something very simple. I will definitely come see them first if I ever need to come back for something.!

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

Scheduled car to be repaired on a date over three months out to coincide with absence and was told…read morethat it would easily be repaired that week we were scheduled. We dropped off the car and came back to pick it up the next week only to find out that it had not been touched and we were never notified. Granted these were not big repairs. These were small repairs and could've been done and completed quickly, but the biggest disappointment is that all the planning had been done and assurances were given, but they did not keep their word.

I am fortunate to have one of my vehicles repaired at this body shop oo…read moreTreadway. The owners are Christian and my car looks impecable. Does being a Christian make a difference.? I would say so. Yes.! Tony is the owner on site and he has been my go to person throughout my experience with this orthepedic nightmare. He responses have always been encouraging and I will keep praying for you. I always leave feeling like I have gotten part of me back. He was conservative in estimating the body work and still gave me a break on other install parts. He is always willing to listen and his body shop staff focuses on their skill set in repairing a car to gem quaility . I have a 2002 f150 Harley and a 2008 Charger that I will take to Tony. He is another Dr. Joseph Crumblis . I review everything I have done in Abilene since moving here from Dallas. My experience with Abilene business owners has always been great.

Mark Harris made everything move smoothly and was very helpful and knowledgeable. I would highly…read morerecommend this location.

I don't know what they could have done to make this go smoother. Bought vehicles for my daughter…read morethen for work and also my wife, then I told other people about great service and they also had the same experience. Russ Rogers and Marc Walraven Thankyou for great service. Thxs Daryl

NEVER TAKE YOUR VEHICLE HERE! They completely ruined my car that I had just purchased. An employee…read moreleft a part off and oil was all over my garage floor the next morning. I returned my car to them, they kept it 3-4 days while waiting on a part to come in, and told me everything was fixed. I picked up my car and it would barely run. Takes a long time to accelerate more than 30 or 40 mph, shrill beeping notices are almost constant, ive had nothing but problems. My mother and stepfather were the only owners of this vehicle and it was always garaged and babied. It ran PERFECTLY before taking it to Ridgemont Superlube but they claim it's just a big ole coincidence that it now runs like . I am single and no longer have a reliable vehicle because I trusted them, and paid them $150 to destroy my car. Use a business with integrity--this business has NONE.

They ruint my lug nuts by rounding them off now I have to go to the dealership to get them removed…read moreand then broke my air filter housing causing premature wear and tear on the brand new filter not even 100 miles after the change, would not rec this place they do not know what their doing!