Don't always judge a business by the number of stars they have! This business has a 3.5 rating but everything about my experience with auto glass now was absolutely extraordinarily wonderful! I would give them 10 stars hands-down. Came in to have a front windshield replaced told me my side brackets had been glued on and I needed them replaced or he can glue those in as well. Needed to order extra parts and those came in very quickly. I was even late for my second appointment yet they squeezed me in. In and out no bumps no bruises no surprises everything was dealt with promptly and very professionally. Thanks Auto Glass Now!!! read more

Auto Glass Now - Looks like it came right off the old car lot brand new! - Auto Glass Services Near Me - Bloomington, Indiana

My wife's nearly new Honda CRV suffered a windshield stone chip. While it was small and did not impair her vision, I know even the smallest of chips can get larger with significant temperature fluctuations which can sometimes result in the need for replacement. I hadn't needed to have a windshield crack repaired since moving to Anderson so I asked my dealer and he referred me to Perfection. The front desk operator/receptionist at Perfection is the epitome of courteous and knowledgeable and an appointment was quickly made. When I brought the car in today I was met with enthusiasm and courtesy by the 'team' and the repair was quickly completed at the quoted price. Having retired from the automobile business after 45 years, I can say that my experience with Perfection today was amongst the best of the best! read more

My Jeep took a rock to the windshield and had to be replaced...these guys were awesome! The service desk was super nice & helpful. They gave me ride to work...They even took the time to get my little dragon, moon & stars stickers moved over to the new windshield!!...I thought those stickers were toast with my old windshield! Thank you Perfection Auto Glass! read more

The 1 star review is due solely to the fact that they charge a 3.99% fee for using a credit card and no one bothered to tell me until I was picking up my car after Ubering there. First the young lady tried to tell me that I should have been told this over the phone. I did not make the appt by phone, I made it in person. Then she showed me the plastic sign that talks about it...a sign that was outside her little window. I made the appt at the other window and there was no way I would even be able to read the sign from there. The other young lady that made my appt never mentioned it and no one said anything when I was called about my car being ready. Who the hell charges extra for using a cc? My insurance agent referred me here and he was mortified to find out that they do business this way. read more

I had a crack in my windshield. My insurance company recommended a certain national chain for the repairs, and they gave me an estimate that did not include tax or "service fees." I asked a knowledgeable friend to recommend another place, and he recommended Perfection Auto Glass. They beat the national chain's estimate by $20 (without any additional fees), and they were able to get my car in two days sooner. Everyone I spoke with was exceptionally friendly, and they were able to deliver the car to me after the work was completed. Same day service, lifetime warranty, locally owned and operated. I will recommend Perfection Auto Glass to everyone! read more

Brought in a Jeep for a seemingly simple inside windshield trim install. Was evaluated by a tech and they agreed it was a quick and simple fix. Quoted an hour labor for the install as I had a meeting just after that so I agreed. After over an hour and a half I was informed it was more difficult and would be triple the quoted price and triple the time required. As my windshield would have to come out. I was now late to my next appointment so I ask for the return of my Jeep and the new trim piece I had previously purchased. Turns out they had removed the windshield already but didn't tell me. They hurriedly reinstalled the windshield ruining the outside trim. They ruined my new piece of trim and I was sent on my way an hour and a half after I requested the return of the Jeep. The windshield had been reinstalled poorly and leaked air around it. I had a friend help me pull the windshield, had to again purchase both inner and outer trim to fix the mess they had left me in. read more

Some jerk smashed in my car window so I needed a replacement. I called around to a few places and they quoted $250 which was the lowest price I found. I had the option to either drop the car off or wait in the shop which would get my car back a little faster - they estimated 90 minutes on the phone. I set an appointment for 10am the next day. When I got there it took a little while for anything to happen but then things got going and my car was ready by 11:30. The $250 quote included tax which was an unexpected positive. The window works and fits fine. The glass is ever so slightly different from the other windows on my car but you would not notice if you were not carefully comparing them. I would have given them five stars but the vacuum job was not thorough and I still had glass bits all around my car. So, I dinged them 2 stars. (Normally I would have only dinged 1 star for this but it is January which means vacuuming my car out was a chore). read more

Any time I have to get something repaired on my vehicle I get extremely anxious. I tend to be OCD about repairs and Perfection Auto Glass did a fantastic job. Had to get my windshield replaced in my Volkswagen and they did a great job replacing the glass. I was in and out in about an hour. If you tend to worry about repairs or it being done right go to Perfection. They will take care of you and get it done correctly. read more

Awesome experience, was in and out in 10 minutes, and picked my car up later that afternoon. The bill matched the estimate ($210) and couldn't recommend these folks more read more

I do not recommend this place. I brought my car in because there was water coming into the passenger side floor board. The team assured me it was the sunroof drain and that it was no biggie. I took off work early to get it taken care of. They said they fixed it and water tested it and it was good as new. Fast forward 2 days later. It rains outside and there is a literal POOl of water in my floorboard. I call them to tell them. They take the car back in and say that they have to do some labor hours to figure out the issue. They then proposed removing the windshield to be able to get a good look into the car. I told them go ahead. They remove the windshield and BREAK my perfectly good windshield , and then charge me nearly $300 for a new one and a 24 hour wait and a crappy windshield that makes a vibrating noise every time my car is idling now. They did end up finding the source of water after I spent nearly $1300. The owner had to have said 100 times " I promise I'm not trying to take advantage of you because you're a female" to the point where it was clear that was exactly the case. When I finally came back to get my car, the lady working at the desk ran at the first sight of me and closed the back office door only for the owner to come out and try to explain what happened. I paid the bill because I couldn't not have my vehicle and left. Fast forward a couple of days and I hear a sloshing noise. They swore they got all the water out of my car and my boyfriend and I ended up spending 7 hours tearing apart the car to get water out. LASTLY, they have a recorded phone line but I was always called or texted from a cell .... keep this in mind as that's when all the bad news was shared that they didn't want on a recorded line. I will never recommend this place to anyone. I am also working on a claims filing for the windshield which I signed no liability waiver for. Absolute nightmare of an experience that I am still financially recovering from. read more

Everybody that I talked to was very nice and the installation guy was very good at what he dose and Chloe was very polite and very nice to talk to on the. Phone thank you guys very much god bless all of you read more

It's hard to gush about windshield repair, but I have to because service at Perfection Auto Glass was above and beyond. I stopped in with two serious rock marks in my windshield. The receptionist quoted the cost and stated it would take about 35 minutes to repair both. She also told me that they wouldn't be able to make the windshield cosmetically perfect but could stabilize it structurally. This was fine with me and I sat down to wait. A few minutes later a second staff member informed me that they would need more time to make it as perfect as possible due to the severity of the ding and it would take an hour or so. The first staff member drove me home, which was really above and beyond! When I picked up the truck later I was impressed by how much better the dings looked. I feel so much better going into winter knowing that my windshield is at less risk of cracking! read more

Horrible service Had back glass installed on my Audi a6 guy broke both my interior trim panels they refused to fix cause my car was to old they said? Lmao regardless of age you break a customers car you fix it read more

Auto Glass Now - Auto Glass Services Near Me - Bloomington, Indiana

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I had to get my car door window glass replaced after someone broke into my car and I took it to Perfection Auto Glass. They said they would vacuum out all the glass from my car interior as well as replace the window glass. They replaced the window glass just fine, and while there is definitely less glass in my car interior now, they didn't get close to all of it out. I wouldn't call the job "perfection". That said, it was reasonably priced, and they got it done in 30 minutes. read more

Overall not a bad experience. Had to get my windshield replaced due to a rock hitting it. The windshield replacement went quick and smooth, only issue was getting the side shield coverings back on. The day after being fixed one had flew off while driving down the highway and the other was dangling, so I removed it. Took it back and they ordered new ones, and replaced them on two separate days because the dealership only ordered one. I am still having issues with one of them flapping and being very loose, about to fly off. Going to take it to Ford to get it professionally done, and put on correctly. Thanks for the glass though! Also HR are really nice people. read more

We have used this company two times, in Greenwood and Bloomington. Both experiences were positive. The customer service is outstanding. The work performance great. read more

This business and the people that run it are life savers! I had been experiencing weeks and weeks of trouble with Safelite attempting to repair my broken window. Safelite was unprofessional, unprepared, and ended up causing more damage to my car ($600 worth that I had to pay for) rather than actually fixing anything. My dealership referred me to Perfection Autoglass and they were able to repair and accomplish in ONE DAY what the other compony couldn't do for over a month. They understood how much I had been through trying to get my car fixed and were more than sympathetic and accommodating. I would give them a 10 star rating if I could! They also installed my door panel for me, for free, after Safelite snapped mine to pieces They are true miracle workers. read more