On Friday, May 30th, my daughter took her 2010 Mercury Mariner to your Bloomington, Indiana…read morelocation for an interior detail, fabric protectant, and exterior wax. While speaking with Sebastian, they agreed to look at removing scratches from both the driver front door and passenger front door ONLY . He looked at the interior as well as said that because it was in good condition, he would also discount the interior detail cost. He stated that removing scratches from the two doors would be $100 each. When my daughter was called to pick up the vehicle (very near closing time), she went to her vehicle and noticed that the scratches were not gone. When she asked about it the female worker stated, "let me go fix the silly boys' mistake." She took the vehicle for about 5 minutes and when she brought it back some of the scratches were gone but there were still scratches visible. When my daughter asked about the remaining scratches, it was stated that there were some that "were too deep." She was then told that they went ahead and did the scratch repair to the hood since they couldn't get the scratches out of the doors. She did not ask for the hood to be done, nor was she asked if that was acceptable. This was not what she asked to be done and did not agree to have this done since "the scratches around the doors were too deep." If the female could work on the door scratches and remove some of the scratches in 5 minutes, it stands to reason that if they had actually taken the time to do the job properly (or at all) that the $200 she paid for scratch removal may have proven cost effective. My daughter, at this point, had not even seen the interior of the car and the location was closing. Once she got in the vehicle, the seats had a protective plastic covering and she was told not to remove them for a while. The dash had dust on it, as if it hadn't been touched. There was visible debris on the carpet between the door and drivers seat as well as debris in the door handle pocket area. There is a greasy substance, even appears to be dripping down in areas, on parts of the dash which does not come off by wiping, and the back cargo area had not been cleaned or swept out. There are areas where it doesn't appear to have even been wiped down (particularly around doors). The seats now have a strange pattern of staining or discoloration on them and there are visible areas of white patches as well. You will even see a picture of the seatbelt buckles that weren't even cleaned. Returning the vehicle was not as option as the location was then closed. I called the location on Saturday to see if she could bring the vehicle back to have the situation rectified, as she did not work on Saturday. The location was closed on Saturday and Sunday. I called and spoke with Sebastian on Monday morning and he said "she can bring it back in to be touched up." My daughter works daily from 7am-6pm and dropping the vehicle off again and leaving it is not an option. Frankly, she should not have to take another day off of work, make arrangements for someone to pick her up and drop her back off, or be inconvenienced so that your employees can touch up their shoddy, lazy, and half-effort work. My husband and I have been customers at this location for over 20 years and have referred many family members and friends to this location as well. We live over an hour and 15 minutes from Bloomington, yet make the drive multiple times per year to have our vehicles serviced here. My husband requested a call from the owner, Jim. His request has not been answered. As you can imagine, we are extremely disappointed and unsatisfied with the experience our daughter had at the Bloomington location. She was charged $714.98 for a job that is clearly inadequate and unsatisfactory. I am including pictures for your reference and a picture of her receipt. Please reach out to me at 812-xxx-xxxx if I can be of any further assistance. Please advise on the next step to rectifying this situation. I look forward to hearing from you soon. Their only solution to the issue is to have her return the vehicle for a quick touch up. To complete the work which was paid for would take much longer than in and out so she doesn't have to drop off and leave the car.

Bought the undercoat special for my truck. When I picked my truck up, I crawled under it (they…read moredidn't expect that) and showed them pictures where they missed cross members, pockets by the inner fenders and inside tubular cross members. Rescheduled an appointment to touch these up. To my disappointment, some areas were still missed and I was told they didn't have the equipment to spray inside the tubular cross members. According to Ziebart's corporate website they do have the equipment, so this was just a lie. I do not recomend doing bussiness with blatant liars.

Great quick service. Professional. Reasonable price. I will recommend it to othersread more

10 minutes after leaving his garage, i notified that there was bubbles. He said wait 2 weeks. I…read morecontacted back saying that the bubbles are still there. After sending pictures, i started getting ghosted.

Custom signs made that last a decade. They have already paid for themself in the first few months.read more

From the owner: Exoskinz offers window tint, vehicle wraps, graphic design, stickers, yard signs, custom banners…read moreand canvas pictures. We use the best quality products for unmatched results. Come see the Exoskinz defference.

Excellent service, quality, and price! Israel is a pro. He…read moredoes what he says and says what he does.

Had a second car tinted by Israel. Couldn't be happier with the work. Israel took the time to let…read moreme know all of my options and was very accommodating to the time frame I needed. He will get all of my business from now on and recommendations to anyone looking. Top-Class service!

Greg and his assistant just completed the 3rd project for me..awesome response, quality of work…read moreand complete satisfaction, I'll never use anyone else. Thanks Greg - your good people xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

had windows tinted 6 weeks ago. from day one they have had bubbles and edges that look like they…read morewere cut with a rip saw. very poor quality and unprofessional. I have tried to get this issue fixed but have constantly been lied to. I've made several appointments and no one has shown up. very unprofessional and horrible quality. fond someone else if you want a quality job.

Quick, friendly service. Timing was great-they got my car done in a few hours. The tint is so dark…read moreand so beautiful! I am so impressed! I also loved that they were playing Christian music and had Bible verses written on their white board. I'm grateful I made the right choice---worth every penny!

He did a great job & gotten it done pretty quickly... it's been a couple months now & it still…read morelooks as good on my car as did when he done it... he even did my truck 4 years ago and it still looks good... I definitely would recommend

Inside detailing was amazing. No chemical smells when I picked up my vehicle. Would recommend and…read morewill be back.

The team at Its a wrap is Amazing! From the start of the process to the end. They have wrapped four…read moreof the Baxters American Grille Catering and special events vehicles. 10/10 to Jordan and his team!! Very professional, friendly, open lines of communication, prompt service and great pricing. Do not even think of going anywhere else!

Mike and his team did a great job with ceramic coating for my C8. They also installed a smoked film…read moreon my headlights that matches my window tint perfectly. Everyone I worked with was very professional and top notch customer service. Highly recommend to all.

Came in for window tinting at their old location, after I had to remove some existing. They were…read moreone of the few ones that got an early appt. Waiting room was nice and people were as well, didn't have any complaints. Up until the "finished" product and there after... When I requested to see how dark the tint would be.. they told me to look at this little cube that had a light in it .. poor example. Once on the car.. they had this spray and liquid ALL. OVER. THE CAR. DOOR. Never have I seen poor quality in person I was aghast. Never have newbies practice on customer cars, go practice on personal cars. This spray was going down the door and looked terrible.. only for them to say if I approved of it lol - that it looked like you know what. Well they didn't clean that up. Then I took it home. -I- cleaned it up. The rear passenger window had a beautiful knick in it. From where someone let the seatbelt whip against it. For sure it wasn't me, I've got no kids, no pets and no one rides in the back. They tried to completely pin it on me. Saying it wasn't there upon them turning it in. Finally convinced them to fix it along with the little cargo window. Which also looked like you know what. (Free of charge cause there wasn't no way I was going to pay) At the end of the day, the one rear passenger window, they STILL left a seatbelt knick in it, probably out of spite, but it wasn't terrible and ghastly. The windows one cannot see directly have bubbles and they still do - despite them saying "they will dry out" - a month later in summer 90 degree heat. Check your final product! And the progress, if you will -absolutely- do any business here. They're very xclusive in washing their hands of fault. Just move on and find another one. Even if it involves driving a fish bowl for another week.