Don't always judge a business by the number of stars they have! This business has a 3.5 rating but…read more everything about my experience with auto glass now was absolutely extraordinarily wonderful! I would give them 10 stars hands-down. Came in to have a front windshield replaced told me my side brackets had been glued on and I needed them replaced or he can glue those in as well. Needed to order extra parts and those came in very quickly. I was even late for my second appointment yet they squeezed me in. In and out no bumps no bruises no surprises everything was dealt with promptly and very professionally. Thanks Auto Glass Now!!!

My wife's nearly new Honda CRV suffered a windshield stone chip. While it was small and did not…read moreimpair her vision, I know even the smallest of chips can get larger with significant temperature fluctuations which can sometimes result in the need for replacement. I hadn't needed to have a windshield crack repaired since moving to Anderson so I asked my dealer and he referred me to Perfection. The front desk operator/receptionist at Perfection is the epitome of courteous and knowledgeable and an appointment was quickly made. When I brought the car in today I was met with enthusiasm and courtesy by the 'team' and the repair was quickly completed at the quoted price. Having retired from the automobile business after 45 years, I can say that my experience with Perfection today was amongst the best of the best!

Nate at 502 Auto Glass was awesome and fixed my windshield when Safelite refused to. Thank you…read moreagain!

I requested a quote on Yelp AND their website. After a week and a day they asked for the VIN…read more Never. Heard. Back. Ever.

Broke my rear quarter window. Jose was one of the few people in town who actually had the part in…read morestock. Quick answer on my quote request, he had a spot available the next day, service was done in around half an hour, price was exactly what he quoted (which was half the price of safelite!) Excellent service, couldn't recommend more. Thank you Quality Auto Glass!

Great Experience. I called because my son's driver side back window was broken while at college. I…read morecalled on a Thursday and they were very flexible with times to get me in on Saturday. The time they quoted it would take to get the repair done was accurate and the price was unbeatable. They don't take credit cards. They accept cash, zelle, Apple pay,etc..

Good communication, good service, polite staff. Satisfied with overall experience. Would…read moredefinitely recommend.

Utilized the online scheduling service and made an appointment 10 days in advance. Showed up for a…read moreSaturday morning appointment and they told me they did not have the correct parts will have to come back. Later that day, they scheduled me for a mid week appointment. I replied back on the text for a different time that fit my schedule and received no response. Showed up they did a good job with the glass, but my car was dirty from them standing on the side boards and the floor mats. Quick lube stores treat your car better than this place did. Dust and dirt across my dash and foot prints in the car. Attendant was eating wings while answering the phone and talking to customers.

Kind, professional, fairly priced and prompt!…read more This was an easy fix that was made easier by Paul coming out to my house to fix the windshield chip. Thank you!

Paul was friendly, efficient and quick. I will use him again and will recommend him to anyone!read more

So convenient to use! They were able to see me same day, and gave me an appt window time as well as…read morecalled ahead. They have a mobile unit so could come to me, and it was all done very efficiently. Glad to get the 2 chips I had repaired before they spread any farther. Great service by Carolina and Markelle. And if/when another rock chip attacks my car windshield, I'll know who to call! Price seems reasonable in that they came to me, and I have zero DIY skills to want to try to repair this myself. Also, they have lifetime guarantee for that fix, whereas if I tried it myself and messed it up I'd have only myself to blame and still need a professional to fix it.

They do a great job fixing minor rock chips. They have same day service and will come to wherever…read moreyour vehicle is parked. The price is extremely reasonable ($100 for 1 chip, $140 for 2 chips, etc) and the repair comes with a lifetime warranty.

After buying tires there, two times I had to go back because the tires were leaking around the rim…read more Both times they told me to either come bac the next morning at 8 am or wait at least two hours for them to look at my tires. Had I known the service was going to be this bad I would have bought the tires somewhere else

I called them urgently to get two new tires on the front of my vehicle due to a mis-alignment and a…read morebald tire. I was leaving for a big trip tomorrow and they were able to get me in right away. I got the two new tires for around 400 bucks and an alignment for around 100 bucks. They also gave me a 10% discount for my military service. I was very happy with the service and timeliness.

I was hesitant to use this company since there were no reviews, but with his competitive prices, i…read moredecided to just go for it. I requested a quote online and had a response within an hour. He was very friendly and very flexible! He met me at my job which was very convenient for me! (He's strictly mobile, and doesn't have a shop at this time) Upon his arrival he explained what he was going to do and how long it would take. He typed up everything on his ipad which sent my invoice to a printer in his truck as well as receiving an email. He had a card reader that made it very convenient to pay with my credit card. It took him about 30 minutes to complete the job. My windshield looks fantastic! He's been doing this for 20+ years and that's very evident in his work! I would 100% recommend him as well as use him again!!

Fast response next day service. Would have been same day but was raining when I called. Gave me all…read moreoptions available and offered a lifetime warranty. Top tier in my book.

Jonas called me before the appointment. I was given a window when he would arrive, he was early. I…read moregave him my spare key to lock up as I had an appointment elsewhere. Before I finished my appointment I had a receipt in my email, I arrived home with a perfect installation, glass was clear and perfect. I could not be more satisfied with his work, Mary who set and updated me in the office, and the care for my vehicle. 10/10 this is my new window service hookup.

Exceptional service! Quick, friendly, and professional. Highly recommend this auto glass company!read more

On Friday, May 30th, my daughter took her 2010 Mercury Mariner to your Bloomington, Indiana…read morelocation for an interior detail, fabric protectant, and exterior wax. While speaking with Sebastian, they agreed to look at removing scratches from both the driver front door and passenger front door ONLY . He looked at the interior as well as said that because it was in good condition, he would also discount the interior detail cost. He stated that removing scratches from the two doors would be $100 each. When my daughter was called to pick up the vehicle (very near closing time), she went to her vehicle and noticed that the scratches were not gone. When she asked about it the female worker stated, "let me go fix the silly boys' mistake." She took the vehicle for about 5 minutes and when she brought it back some of the scratches were gone but there were still scratches visible. When my daughter asked about the remaining scratches, it was stated that there were some that "were too deep." She was then told that they went ahead and did the scratch repair to the hood since they couldn't get the scratches out of the doors. She did not ask for the hood to be done, nor was she asked if that was acceptable. This was not what she asked to be done and did not agree to have this done since "the scratches around the doors were too deep." If the female could work on the door scratches and remove some of the scratches in 5 minutes, it stands to reason that if they had actually taken the time to do the job properly (or at all) that the $200 she paid for scratch removal may have proven cost effective. My daughter, at this point, had not even seen the interior of the car and the location was closing. Once she got in the vehicle, the seats had a protective plastic covering and she was told not to remove them for a while. The dash had dust on it, as if it hadn't been touched. There was visible debris on the carpet between the door and drivers seat as well as debris in the door handle pocket area. There is a greasy substance, even appears to be dripping down in areas, on parts of the dash which does not come off by wiping, and the back cargo area had not been cleaned or swept out. There are areas where it doesn't appear to have even been wiped down (particularly around doors). The seats now have a strange pattern of staining or discoloration on them and there are visible areas of white patches as well. You will even see a picture of the seatbelt buckles that weren't even cleaned. Returning the vehicle was not as option as the location was then closed. I called the location on Saturday to see if she could bring the vehicle back to have the situation rectified, as she did not work on Saturday. The location was closed on Saturday and Sunday. I called and spoke with Sebastian on Monday morning and he said "she can bring it back in to be touched up." My daughter works daily from 7am-6pm and dropping the vehicle off again and leaving it is not an option. Frankly, she should not have to take another day off of work, make arrangements for someone to pick her up and drop her back off, or be inconvenienced so that your employees can touch up their shoddy, lazy, and half-effort work. My husband and I have been customers at this location for over 20 years and have referred many family members and friends to this location as well. We live over an hour and 15 minutes from Bloomington, yet make the drive multiple times per year to have our vehicles serviced here. My husband requested a call from the owner, Jim. His request has not been answered. As you can imagine, we are extremely disappointed and unsatisfied with the experience our daughter had at the Bloomington location. She was charged $714.98 for a job that is clearly inadequate and unsatisfactory. I am including pictures for your reference and a picture of her receipt. Please reach out to me at 812-xxx-xxxx if I can be of any further assistance. Please advise on the next step to rectifying this situation. I look forward to hearing from you soon. Their only solution to the issue is to have her return the vehicle for a quick touch up. To complete the work which was paid for would take much longer than in and out so she doesn't have to drop off and leave the car.

Bought the undercoat special for my truck. When I picked my truck up, I crawled under it (they…read moredidn't expect that) and showed them pictures where they missed cross members, pockets by the inner fenders and inside tubular cross members. Rescheduled an appointment to touch these up. To my disappointment, some areas were still missed and I was told they didn't have the equipment to spray inside the tubular cross members. According to Ziebart's corporate website they do have the equipment, so this was just a lie. I do not recomend doing bussiness with blatant liars.