literally..do not use this service..use safelite. they sent torry over to replace my window and i…read moreliterally seen him pull in my drive way then drove off. i had my front door open and my garage door open as well. i work from home and once i saw him, i grabbed my shoes and he was gone. i literally called him back and asked for his location because i thought he was parking on the street however, he drove off. given off scam vibes. then he said i ordered the wrong window and someone should have called me. i stated to him that why didnt you just come to my door and alert me. he lied and said he was outside for 10 minutes and no one came. i said most people announce they are here by ringing a doorbell. he then got an attitude and said most normal people come outside when you know someone is on the way. he also hung up on me. i canceled my order and place it with safe light. this was the worse experience i ever had for a first time customer..do not ever use them. go to safelite. i promise. i work in healthcare. i know a lot about service and this was very upsetting. this was really bad. they did refund my order. hopefully, thats what they said..

We are visiting Ohio, and a family friend loaned us a car. I figured it would be nice to fix some…read moreminor issues on it. The drivers window would not roll down. I contacted Terry on a Saturday evening. He showed up at my home bright and early the next work day, troubleshoot my problem to a faulty power window switch, and even helped me locate one online for about a fifth of dealer cost. All that, and when I asked what I owed him he just said it was nice meeting me and went on his way. He's a great guy, and deserves your business.

Said they would call and be out that morning never called. When I call I just get excuse they are…read moreon the phone and will call back and never do. Very disappointed will never use their services again.

This company made a no show appointment with me, they failed to tell me they don't come in black…read moreneighborhoods. Never canceled just did not show up,thanks for the lies ANDY.

Very professional and respectful owner! Great communication got my windows tinted fast! good…read morequality and did an amazing job i highly recommend :)

From the owner: Here at Premium Auto Wraps we specialize in Vehicle Wraps, Chrome Deletes, Ceramic Coating, Paint…read moreCorrection,Automotive and Commercial Window Tint, Starlight Headliner

James and his team did a fantastic job. he took the time to educate me on the different options so…read morethat I could select the best one for me. I will definitely use them again!

Impressed! That's all I have to say. They really did an awesome job on my car. I needed a new…read morebumper since someone hit me in a parking garage. They took care of everything seamlessly. I was hoping to drive my minivan rental longer!! Haha they just worked so darn quick, I only got 2.5 days with my beloved mini van rental! They even vacuumed the inside! It looks like my car had an interior detail done to it! I have two kids in car seats ... so they had to of probably vacuumed up some old moldy food! Hahah!! Anyways! I will be back to give this business my business any time I have car trouble!

Incompetent repair. Damaged interior and caused fit and finish issues…read more They are not worthy of an approved Porsche collision center. Owner of this business - please request photos. I have plenty.

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

These guys were great replacing the windshield on my SUV. From the first call they were courteous…read moreand communicative. They showed up prompt wearing masks and did the work at my house in under an hour - and also had a better price than others. I definitely recommend Defender!

I do not recommend. Absolutely no business acumen and very low communication skills which leads to…read morepoor service, lack of service, and not solicited service.

I sent a text to the company on their website. They immediately responded and set up an…read moreappointment to come out and take a look and do measurements. We had two broken windows. In two days, they were back and installed the windows that were broken. The installer was friendly, knowledgeable and quick. We couldn't be happier with the service.

Safelite performed the chip repair on my windshield in under 15 minutes while I waited. They worked…read morewith my insurance company. So I actually had zero dollars out of pocket.

Can't say enough about the terrific experience I had at the Safelite in Avon, which was created in…read morebig part by an employee there named Nathan. I had a crack in my windshield, so I pulled in, Nathan greeted me and fixed the windshield flawlessly. When he came out to talk to me after the service, he mentioned that I had a flat tire...I knew I hit a big pothole turning into the shop, but didn't realize it popped the tire. Without hesitation - and without me even asking - Nathan scrounged up a jack, worked extremely hard to elevate my car, and put the spare on right there in the shop's garage. I was incredibly grateful, as he singlehandedly and without prompting made a what could have been an extremely stressful situation completely manageable. Not only was it terrific service, but it doubled as an act of kindness. Accordingly, I give the Safelite in Avon - and in particular Nathan - the highest of marks not only for service, but for going above and beyond to satisfy the customer. Thank you, Safelite....and give that man a raise.

Wow fixed my jeep up good as new after a minor got backed into problem. Quick & easy estimate, by…read moreappt. The fix was scheduled quickly after and done in 2 days. Back bumper & tail light basically. Adam was the estimator a real pro. Car came back very clean in fact they cleaned everything! Looking like the day it came off the lot. "Like it never happened" he said & he was right. Good as new. 5 stars well done. A professional organization from start to finish. Thanks Gerber.

Cars always look great after repairs at this facility. Highly recommend them. Always polite,…read moreprompt, and very professional.