Replaced Subaru windshield - very professional, great work. Would use again, but I hope I don't…read morehave to.

Chip in a 6 month old vehicle window. Chris had it fixed in 20 minutes and it looks 100x better…read more Attention to detail, friendly, and very reasonably priced. Thank you.

I am an out of towner and needed my windshield replaced before I head back to Washington. They fit…read moreme into their schedule were prompt and very professional. The price was right also as my insurance did not cover it but it was still more affordable than any place in town.

I had to replace my window due to my car being broken into. Defender helped make an unfortunate…read moresituation into a great experience. They came to my place of employment to replace it and it looks brand new. Rob was awesome he called ahead to tell me he was on his way, he was kind and professional and the glass was all cleaned up. From the schedulers to the easy payment at the end, it was all perfect. Highly recommend

I have used these guys several times and I can't say enough good things about their service and…read moreCustomer Service. They keep me updated on the status of my car and repairs have been prompt. The last time I was there for repair, they found something that my car was not in for and fixed it too, no charge. It was a dealer defect and the next time there is a problem with it, the dealer should handle it. Service and Customer Service is top notch and if I could give them more that 5 stars I sure would!!!!!!

They did excellent work they kept me informed, and my car was ready when they told me it would be…read moreI had checked with a couple other companies and their amount of time to get the work done was gonna be longer

literally..do not use this service..use safelite. they sent torry over to replace my window and i…read moreliterally seen him pull in my drive way then drove off. i had my front door open and my garage door open as well. i work from home and once i saw him, i grabbed my shoes and he was gone. i literally called him back and asked for his location because i thought he was parking on the street however, he drove off. given off scam vibes. then he said i ordered the wrong window and someone should have called me. i stated to him that why didnt you just come to my door and alert me. he lied and said he was outside for 10 minutes and no one came. i said most people announce they are here by ringing a doorbell. he then got an attitude and said most normal people come outside when you know someone is on the way. he also hung up on me. i canceled my order and place it with safe light. this was the worse experience i ever had for a first time customer..do not ever use them. go to safelite. i promise. i work in healthcare. i know a lot about service and this was very upsetting. this was really bad. they did refund my order. hopefully, thats what they said..

We are visiting Ohio, and a family friend loaned us a car. I figured it would be nice to fix some…read moreminor issues on it. The drivers window would not roll down. I contacted Terry on a Saturday evening. He showed up at my home bright and early the next work day, troubleshoot my problem to a faulty power window switch, and even helped me locate one online for about a fifth of dealer cost. All that, and when I asked what I owed him he just said it was nice meeting me and went on his way. He's a great guy, and deserves your business.

I own a 2004 Jeep Wrangler with 222k miles, which started showing rust after the first year. The…read morewindshield frame got so bad that I went through 3 windshields. On the 4th one I was told it WOULD crack and was not covered by a warranty. And yes, it did after about a year. We were going to Canada (20190719 - Friday) and wanted to have either the frame/windshield replaced, or at least the windshield prior to going. I contacted A Touch of Class and they immediately provided me with a quote for a replacement of both, and then contacted me to drop off the vehicle on 0715 - Monday. On Wednesday they notified me that the job was complete and ready for pickup. (Every summer we take the side windows out - we have full doors - and roll up the back window. It stays that way until fall. When we went to pick up the vehicle, it was sitting outside with the entire back end wrapped in plastic - just in case it rained!) The new frame (and hinges) looked amazing. So amazing, that the rest of the Jeep really looks like sh*t! My wife and I are already discussing other possible areas that could use their service. If you need work done, this is the place. They are courteous, fast, and do an amazing job.

I don't really blame the lady, she was really nice but I called and asked if they did electrical…read morework on cars and she said yes so I cancel my appointment with the dealer and go here instead and when I show up with my car they say they don't do electrical work. I waited a week for this appointment and now I'll probably have to wait another week somewhere else.

They are so customer service focused! Sandy communicated…read morewith me often and I was able to get my windshield replaced quickly

Amazing family owned and run business. our son got a crack in his windshield and they were quick to…read moreget us in and the price was great. Definitely consider using them for you auto glass needs!

Good service. Comfortable waiting area. Appreciated the flexibility in hours for available service…read moreoptions.

I've recently started experiencing gear slippage and sluggish acceleration in my 2020 Ford Transit…read moreConnect. After researching the issue, I found countless reports from other owners describing transmission failures occurring between 60,000 and 100,000 miles on this model. That sounds like it should considered a recall. I reached out to my local Ford dealership to ask about financial assistance through Ford's "Goodwill Assistance" program. My vehicle meets the program's general eligibility criteria--it's under 100,000 miles and less than seven years old. However, I was quoted $9,492.50 for the repair. Without any financial assistance, a repair of that cost is simply out of reach for many people with a median income. At just 94,000 miles and six years old, I never expected to be without a working vehicle due to a major transmission failure. It's incredibly disappointing, especially after learning how many other owners have experienced similar problems. Because of this experience, I've made the decision that my next vehicle will not be a Ford. That decision isn't one I make lightly. I grew up in a Ford family. I've owned and driven Ford vehicles my entire life because I trusted the brand and believed in the quality of its products. I had genuine brand loyalty. Unfortunately, this experience has completely changed my confidence in Ford.

I wish I could give them 10 Stars! M & S AUTO REPAIR IS…read moreAWESOME! Auto Repair INC. on Smith, by the Veterinarian, should be boycotted!! They were awful to my neighbor and friend Sharon. They were going to rip off a single mother of 3. 700.00 to replace a hose? Oh, that's because the hoses come in packs of 2, even though Sharon needed 1 hose replaced, they were going to charge her for an extra part, that they were not going to use on her car. I know parts are expensive, but that's ridiculous. She told them that was too much and called around and M & S Auto's estimate was for 260.00. They recognized the dire need of a working Mom. They had compassion for her situation and helped her. They fixed her car in 20 minutes, instead of the Tuesday, originally stated. She had her car towed to Auto Repair Inc.1st. They did a diagnostic test on her car. They charged her 70.00 for that, and gave her the 700.00 estimate. When she wisely declined, she tried to pay the bill with her credit card over the phone. They refused to take payment over the phone, and refused to release her car to the towing company. She was sick, with 3 kids, I gave her a ride to the shop to pay in person. They made her wait around the desk, while the workers stood around, taking another customers info over the phone. One guy told her to quit asking questions. What type of men take advantage of a woman, who is obviously sick and struggling. Speak to her in a way that she comes out sobbing, at her wits end. SHAME ON YOU AUTO REPAIR INC. KARMAS GONNA GET YOU. THANK YOU M & S AUTO, not only for fixing her car quickly and at a reasonable price. But for showing compassion to a young family in need. Your great business practices will be passed on with recommendations from us!! Thank you so much!!

I was recommended by another customer and I can say I was treated great. They were very…read moreknowledgeable and caring and understanding. I am very happy with the work done on my SUV. I will be telling all my friends and coworkers to come to you.