These guys are incredible. Showed up 30 minutes early, knocked it out in an extremely professional…read moremanner. Awesome customer service.

Very good service and very professional. They were thorough and did a great job on my windshield.read more

Darrell is Not honest. I was quoted $73 before the job was completed. When Darrell arrived to…read morerepair my windshield he gave me a quote of $92.00 because of the additional crack. I sent 2 pictures of the cracks prior to the service and he quoted me $73.00. I didn't know it was a tip for the service because the information was not provided to me. He included a $73.15 tip for the service. because he left the invoice in my car. That wasn't told to me either. I paid the $146.09 but I will NEVER use this company again. Darrell should have been HONEST and provided a breakdown of his services. The experience was horrible.

Great quality service along with best pricing in Tidewater. They recalibrated my LKAS system and it…read morewas all great. Highly recommend!

Our windshield replacement went flawlessly. Josh was very communicative and completed the job…read moreprofessionally. Hampton Roads Autoglass provided us the best price. We are extremely pleased with the service we received and would highly recommend this business.

Josh did a fantastic job communicating about what time he would be there and getting our windshield…read morefixed up. It looks great!

Our gorgeous SPA shower in our new build was brought together by Ray, Tony, and Frank with the…read morebeautifully designed and expertly installed glass enclosure from Binswanger Glass. Our builder absolutely made the best choice in referring us to Ray. The streamlined process went smoothly because of the open communication by phone and via text.

I had a small piece of glass to replace. It wasn't that expensive but when I went to pick it up…read more The guy handed me the glass back . Unwrapped when he hand the customer beside me wrapped up. I made him take mines back a wrap mines also. Other than that no one could find it at pick. Waited to long for such a small piece. That job was done well tho .

Responsive service. They schedule technician to come out and measure then estimates are provided…read moreafter 1 day. I had a window glass that need to be replaced. Reasonable price compared to others I have contacted. I also had a window screen replaced. Both jobs were completed with no issue. Professionally. Upon my request, technician called when he was 20 minutes out to enable me to get to the home.

We recently needed several glass showcase units removed from a Jared location and hired Glass…read moreDoctor for the job. Unfortunately, our experience was extremely disappointing. Scott spoke very confidently about his 26 years of experience and assured us they were fully capable of handling the project. However, when it came time to perform the work, he and his crew were unwilling to proceed. They required full payment upfront (over $10,000), quoted what we felt was an unfair price--which we were still willing to pay--and then ultimately walked off the job without even attempting to remove the two glass pieces onsite. We ended up hiring another company that completed the work efficiently and professionally, and their quote was nearly half the cost. Based on our experience, I would not recommend Glass Doctor for commercial project.

Safelite is what my car insurance used. I still hear a rattle in my windshield even after they test…read moredrove it. I may call them back and have them look at it again.

I'm not happy with this Safelite location…read more Through my insurance, I was scheduled to take my car in for window replacement on Saturday, 4/4/26. I dropped off my ride and my keys at roughly 8:30a with the guarantee and expectation that this service would be completed by 5:00p. The tech who worked on my car, Benjamin, called me around 3:30p to confirm that my car would be ready. In turn, I made arrangements to be dropped off at the Safelite Greenbrier location to await completion and then drive home. I arrived a little past 4:30p. I checked in with the lady at the front desk and waited in the lobby. I waited past their posted closing time (5:00p) and didn't hear anything until Benjamin came to get me just before 6:00p. He gave me my keys, and while we were walking to my car he quietly said, "I have some bad news." Of course, a window switch broke while he was working on my car and he wasn't able to immediately repair it or replace it. I waited roughly 90 minutes on site, when I could've been at home, to receive a broken promise. Service wasn't completed as guaranteed and I lost personal time in their lobby awaiting an incomplete job. Benjamin stated he/they would have the replacement part sent in (he quoted a turnaround time of 3-4 days, then they will install that part free of charge (an appointment wouldn't be scheduled until the part arrived). That means I have to take more time out to either bring my car back in, or Safelite can come to me (this option wasn't available when the part finally arrived). Either way, I'm still driving around (with basically a hole in my car) for longer than I planned. To add insult to injury, I received a text on Monday (4/6/26) morning stating the service was completed. Since I was already leaving for work, I immediately drove to the Safelite Greenbrier to follow up & confirm they are actively working to resolve the matter. I spoke with a manager, Lucas, who assured me they will order the part & get me scheduled as soon as possible. He provided me his personal cell phone number in case I have further questions/issues. So this is a mess. Safelite, after nearly 2 weeks (and multiple visits to Safelite Greenbrier to follow up), finally finished servicing my car on Friday, 4/17. I'll give them points for knocking this second service out (I dropped off the whip at 7:30a, they were done by 9:00a), but I was essentially left with a hole in my car for nearly a half-month; the hole just taunting someone to break-in again. What's worse, I didn't actually receive an apology from Safelite Greenbrier. Apologies were given to me via Safelite's customer service line (and my insurer), but that's only because I called to complain. I shouldn't have to chase businesses to obtain status updates for an issue that was created via the business (Safelite Greenbrier admittedly stated they were at fault). For 2 weeks, I visited them, called Safelite corporate, and called my insurer just to stay in the loop and hopefully expedite this process. Instead, I felt ignored and placed at the back of the line. Hopefully my car won't suffer another shattered window so that I won't have to opt for Safelite in Greenbrier. Since my insurance works directly with them, in the future I'll use another location, despite the Safelite Greenbrier's close proximity to my office. JV

They were quick to fix my window! I so appreciated the quick service, they were able to schedule me…read morejust a couple days out which was a blessing. I dropped my car off and walked to Sunrise Breakfast Shoppe. A few minutes after I finished my breakfast I received the call that it was ready for pickup. I couldn't tell my side window was ever broken. Months later and it still works perfectly. I really wish they did small windshield repairs too -- I have a few chips that I wanted done at the same time but they don't offer the service.

Absolutely incredible service! Chris pointed out to me the previous issues with the installation,…read moreand cheaper than Safe Lite! True professionals that went above and beyond! Thank you!

Made an appointment on a late Sunday night and they were able to come to my apartment complex and…read morefix my windshield that Monday afternoon. They were quick and efficient. Instead of paying $900 out of pocket at Safelite, Glass America charged me $415 out of pocket!

A dirt/rock wind storm broke the side window on my husband's car. We drove past Glass America…read moreafter going to the farmer's market down the street, so we called them when we got home. Their price quote was more than what another company was charging, but Glass America comes to you, so we scheduled an appointment. I was given a time frame appointment window and the technician called only half an hour into the 3 hour time frame. He promptly arrived at our meeting spot since he can't get on base. He was very friendly, professional and provided awesome customer service. He completely the job in the time frame mentioned and I was on my way. When my husband picked up his car, he told me that the technician even vacuumed out all the broken glass off his backseat! Would definitely recommend this company!

I had the unfortunate luck of a small rock shattering the rear window on my '15 Mazda MX-5. Called…read moreand spoke to Lee late on a Friday. He was kind enough to spend a bit of time to discuss circumstances and advised, he'd have Raven follow-up with me on Monday. After everything was coordinated, I dropped off my car of with Lee explaining the job isn't simple/easy but he and his son, Chris would take good care of my it. He even gave me a lift home as I have no family to help me out. Lee, Chris, Raven kept me up to date as the job progressed which I greatly appreciated. Picked up my car and everything looked and worked perfectly! I knew upon speaking with Lee the first time, that he has a great deal of knowledge & experience and I had no hesitation in having him & Chris replacing the window. They stuck to the original repair quote eventhough, it took more time to get the job done with precision. They truly possess a wealth of experience and the entire staff is a credit to the profession and the community! Thanks for everything!!!

Writing this review after almost a year after receiving this repair on my truck sunroof. I can…read moretruly say the service was top quality and worth ever cent! The tech and service team were, very knowledgeable and they provide superb service. I can't say that about anyone else in the Hampton Roads area.