Our windshield replacement went flawlessly. Josh was very communicative and completed the job…read moreprofessionally. Hampton Roads Autoglass provided us the best price. We are extremely pleased with the service we received and would highly recommend this business.

Josh did a fantastic job communicating about what time he would be there and getting our windshield…read morefixed up. It looks great!

Darrell is Not honest. I was quoted $73 before the job was completed. When Darrell arrived to…read morerepair my windshield he gave me a quote of $92.00 because of the additional crack. I sent 2 pictures of the cracks prior to the service and he quoted me $73.00. I didn't know it was a tip for the service because the information was not provided to me. He included a $73.15 tip for the service. because he left the invoice in my car. That wasn't told to me either. I paid the $146.09 but I will NEVER use this company again. Darrell should have been HONEST and provided a breakdown of his services. The experience was horrible.

Great quality service along with best pricing in Tidewater. They recalibrated my LKAS system and it…read morewas all great. Highly recommend!

These guys are incredible. Showed up 30 minutes early, knocked it out in an extremely professional…read moremanner. Awesome customer service.

Very good service and very professional. They were thorough and did a great job on my windshield.read more

I had the unfortunate luck of a small rock shattering the rear window on my '15 Mazda MX-5. Called…read moreand spoke to Lee late on a Friday. He was kind enough to spend a bit of time to discuss circumstances and advised, he'd have Raven follow-up with me on Monday. After everything was coordinated, I dropped off my car of with Lee explaining the job isn't simple/easy but he and his son, Chris would take good care of my it. He even gave me a lift home as I have no family to help me out. Lee, Chris, Raven kept me up to date as the job progressed which I greatly appreciated. Picked up my car and everything looked and worked perfectly! I knew upon speaking with Lee the first time, that he has a great deal of knowledge & experience and I had no hesitation in having him & Chris replacing the window. They stuck to the original repair quote eventhough, it took more time to get the job done with precision. They truly possess a wealth of experience and the entire staff is a credit to the profession and the community! Thanks for everything!!!

Writing this review after almost a year after receiving this repair on my truck sunroof. I can…read moretruly say the service was top quality and worth ever cent! The tech and service team were, very knowledgeable and they provide superb service. I can't say that about anyone else in the Hampton Roads area.

Quick service and the staff is very respectful. Location is good. The work completed was great.read more

I went in for a chipped windshield, they were able to fix it when I walked in and they were…read moreefficient.

Went here this Saturday i wont recommend this place small details for me makes a huge impact i…read moreshould have went with my instinct and removed it before going to this place but i am so busy and did not able too remember to do it. What happened is they did not remove my microphone which it was attached to the radio hoping i thought they just tucked it in where it was before as soon as i inspect it where it used to be attached to the corner of the glass notice that they cut it so basically they destroy my property they could have just called me in the waiting room and could have just pulled it off easy instead of them cutting it and Now i don't have a microphone on my car monitor to answer people pretty disappointing. Plus i can agree with the others that left negative review about them leaving your car with glass shards and dirt is true i don't mind it but beware.

My wife's windshield had a crack at least a foot in length and getting longer. So I started to get…read moremultiple quotes over the phone. After calling around to 7 different businesses I found this one to be the best bet. It had numerous good reviews on Google and Yelp. Not the cheapest but not the most out of all the businesses but it is fairly priced and they have a lifetime warranty on the glass. Friendly staff when I dropped off the car. It took them around an hour and a half for them to replace the windshield and they do quality work. Overall, I would highly recommend this business. Good luck!

Quick, affordable, and friendly service. Had multiple streaks on my windshield from scraping ice,…read moreand they were able to buff it out almost as good as new within an hour. Saved me from replacing it. Make sure you call first thing in the morning to make an appointment - they may be able to squeeze you in for the day. Jody is also the sweetest and makes you feel welcome while you wait for the service to finish! Thanks so much Ms. Jody!

JODY FOR PRESIDENT!!!!…read more Having a jeep means my windshield is a magnet for rocks. I had 4 cracks, and Jody and her husband had them all buttoned up in 45minutes for about $140. Scheduling my appointment was so easy, she made my appointment at the earliest availability which was the same day. I feel good knowing I have a trusted resource for something like this.

Responsive service. They schedule technician to come out and measure then estimates are provided…read moreafter 1 day. I had a window glass that need to be replaced. Reasonable price compared to others I have contacted. I also had a window screen replaced. Both jobs were completed with no issue. Professionally. Upon my request, technician called when he was 20 minutes out to enable me to get to the home.

We recently needed several glass showcase units removed from a Jared location and hired Glass…read moreDoctor for the job. Unfortunately, our experience was extremely disappointing. Scott spoke very confidently about his 26 years of experience and assured us they were fully capable of handling the project. However, when it came time to perform the work, he and his crew were unwilling to proceed. They required full payment upfront (over $10,000), quoted what we felt was an unfair price--which we were still willing to pay--and then ultimately walked off the job without even attempting to remove the two glass pieces onsite. We ended up hiring another company that completed the work efficiently and professionally, and their quote was nearly half the cost. Based on our experience, I would not recommend Glass Doctor for commercial project.

Made an appointment on a late Sunday night and they were able to come to my apartment complex and…read morefix my windshield that Monday afternoon. They were quick and efficient. Instead of paying $900 out of pocket at Safelite, Glass America charged me $415 out of pocket!

A dirt/rock wind storm broke the side window on my husband's car. We drove past Glass America…read moreafter going to the farmer's market down the street, so we called them when we got home. Their price quote was more than what another company was charging, but Glass America comes to you, so we scheduled an appointment. I was given a time frame appointment window and the technician called only half an hour into the 3 hour time frame. He promptly arrived at our meeting spot since he can't get on base. He was very friendly, professional and provided awesome customer service. He completely the job in the time frame mentioned and I was on my way. When my husband picked up his car, he told me that the technician even vacuumed out all the broken glass off his backseat! Would definitely recommend this company!

I had to get my windshield replaced and the amazing communication they had with me was amazing!…read moreWhile I was sitting there waiting for my windshield to be done the amazing energy and great customer service the front desk team members provide was top notch. I would recommend this site for anyone needing these services.

The day I can leave 0 stars; is the day I will return to this review and change it from 1 to none…read more I went online on a Monday and made an appointment for a Friday. They confirmed the appointment (multiple times) and texted me for the vin, which was provided. There seemed to be some confusion on the exact kind of glass needed, so I stopped by the store Thursday to confirm correct product (getting a hold of this place via telephone is nearly impossible). I verified the VIN in person, and she confirmed the "correct" window shield was in store. Dropped the car at 8am appointment time, received a phone call at 1130am that they in fact do not have the right part, it will need to be ordered. Mind you, I had to pay up front. 3.5 hours (when the appt was supposed to take 2 hours) to tell me they in fact did NOT have the right part. I called the dealership - and they confirmed Safelite is not authorized to change out the Window shield and there is no way to get the lock piece needed. Who knows how many times they would have wasted by time telling me to schedule, reschedule, etc. Also, they're incredibility rude. I would have gotten past this if they could have at least done their job correctly.