Safelite is what my car insurance used. I still hear a rattle in my windshield even after they test…read moredrove it. I may call them back and have them look at it again.

Absolutely the worst windshield store in the local Chesapeake area. On TWO different vehicles (2-3…read moremonths apart) that i unfortunately had to have windshields completely replaced, this subpar establishment completely waisted my time with 4 pointless appointments. I booked 4 different appointments (2) mobile to be done in my driveway and (2) in shop and all of them resulted in them no being able to complete the replacement because "their manager" didn't conduct the correct inventory resulting in them not having my windshield!!! I took (3) different days off from work to have this done and not even an apology was given, simply let use reschedule you... The last two appointments I even doubled checked to ensure they had my specific windshield and the manager responded "Yes sir, we book appointment with the VIN so we have your windshield on site".... Save your time and simply book at ANY other windshield shop not named Safelite because they will waste your time 100%. To top it off, when I picked up my vehicle today (June 12, 2026) they left my vehicle unlocked! Like this place can't get any less professional. Be smarter than me and go elsewhere. I used my progressive insurance which they recommend Safelite but you can pick your own windshield place so I HIGHLY recommended you avoid safelite.

They were quick to fix my window! I so appreciated the quick service, they were able to schedule me…read morejust a couple days out which was a blessing. I dropped my car off and walked to Sunrise Breakfast Shoppe. A few minutes after I finished my breakfast I received the call that it was ready for pickup. I couldn't tell my side window was ever broken. Months later and it still works perfectly. I really wish they did small windshield repairs too -- I have a few chips that I wanted done at the same time but they don't offer the service.

Absolutely incredible service! Chris pointed out to me the previous issues with the installation,…read moreand cheaper than Safe Lite! True professionals that went above and beyond! Thank you!

Responsive service. They schedule technician to come out and measure then estimates are provided…read moreafter 1 day. I had a window glass that need to be replaced. Reasonable price compared to others I have contacted. I also had a window screen replaced. Both jobs were completed with no issue. Professionally. Upon my request, technician called when he was 20 minutes out to enable me to get to the home.

We recently needed several glass showcase units removed from a Jared location and hired Glass…read moreDoctor for the job. Unfortunately, our experience was extremely disappointing. Scott spoke very confidently about his 26 years of experience and assured us they were fully capable of handling the project. However, when it came time to perform the work, he and his crew were unwilling to proceed. They required full payment upfront (over $10,000), quoted what we felt was an unfair price--which we were still willing to pay--and then ultimately walked off the job without even attempting to remove the two glass pieces onsite. We ended up hiring another company that completed the work efficiently and professionally, and their quote was nearly half the cost. Based on our experience, I would not recommend Glass Doctor for commercial project.

Who hasn't had a rock hit their car or windshield?! So frustrating and annoying! And of course on…read moremy way to work a rock hit right at the corner of my windshield. Now a star is formed and hoping it doesn't spread too much, too fast but by the end of the day, it had spread into a crack! It was a little over a dollar bill. I called my Insurance company and where they suggested for me to bring my car to get it replaced, I heard they had bad service. Plus the deductible I was going to pay, I might as well find a shop on my own, which led me to finding The Glass Shop! Offering mobile service, he was able to come to me on the same day! He did such a great job and the price was very reasonable. I was actually able to save my windshield where I didn't have to replace it keeping the original seal! He instead repaired the crack to where you hardly can see it now!! It looks like it's a scratch but you have to look for it to know it's there. He was fast about under 30 minutes. He guarantees that the crack won't spread and will pass inspection. Oh and FYI....clear nail polish does NOT stop cracks! LOL

The Glass Shop=Highly Recommended! They made what all other glass shops deemed as impossible to…read morerepair, possible! I had a crack (straight line) on my windshield the size of about two dollar bills and now it's been minimized to a scratch. Had I called sooner, I'm sure I wouldn't even have that! I called any and all automotive glass repair spots and most claimed I needed a brand new windshield and it couldn't be repaired due to the size. The Glass Shop made those money hungry glass places eat their words, however. My windshield is now as good as new for a mere $65! (Versus $200+ to get a new windshield!) Not only do they come to YOU, but they GUARANTEE the crack will not spread and it will pass inspection... for a lifetime! Affordable and warrantied? Great, kind staff giving excellent service. I recommend this business to any and everybody who needs a glass repair.

They tinted front windows on my new 2020 SUV, Fast/Professional/ Price was just right. Very…read morefriendly family environment. Continue the great work.

Got my windows tinted by them! They were super friendly and knowable. They got me in quickly and I…read morewas out of there in no time! I highly recommend them for window tinting. I cant comment on their other services.