Typically I don't have the energy to write reviews and am more of a word of mouth type. But I have…read morewent to this shop I believe on 3 separate occasions and this last time, had been years since my last visit. Doesn't matter. Every time you come to this mechanic, the quality of work is as goods as you will get. But the reason for my review is the customer service. The man that owns the shop, Steve I believe is his name (could be wrong) will never take you lightly. Not only is his people skills a 10/10 he looks out for YOUR BEST INTEREST FIRST. Then let his work do the talking and will always no matter what, shoot you straight and let you know exactly what needs to be done and let you know realistically is the best choice of service! Stand up man! I stay in South Norfolk and will drive around the tolls all the way to nearly churchland to make sure he gets my business. Thanks again for everything fellas keep it going!

Thank you Eric, I appreciate all of the attention you gave me with my Honda Civic Hybrid!…read moreIt was super you got all that work done in one day so the rental car bill wasn't high! Wonderful person to work with!

I am beyond impressed with Bay Automotive. My car was hit the night before Thanksgiving and the guy…read morewho hit me refused to call his insurance company so I had to put the claim in through my insurance company. I just moved to Norfolk a few months ago and started a new job, so I didn't want to have to take time off work to deal with the repairs. Bay Automotive arranged for my car to be towed to their shop while I was at work and emailed me the paperwork so I didn't have to take time off to come into the shop. They updated me on the process throughout the week my car was being repaired. I just picked up my Jetta yesterday and she looks PERFECT. The staff was very friendly and made this process very easy. (Thank goodness for them, because dealing with both insurance companies was a nightmare.) Thank you Bay Automotive! My Jetta looks as good as new :)

We've been using Bay Automotive for YEARS and have always felt really good about the service they…read moreprovide. They are knowledgeable, communicate very well, and do great work! I would recommend their automotive service and repairs to ANYONE who asks! We've had oil changes, state inspections, major engine repairs, fluid leaks corrected, tire issues repaired, body work, you name it. They take great care of our cars and of us!

Car Struction was a great experience from start to finish. I was offered 2 other car repairs…read morecompanies and was told Var Struction did good work. Once my insurance company made the call. A received a call from a cheerful and informative young lady. Offered me dates to bring in my car for the adjustor to give an estimate. The appt was much earlier than I expected. I met Ty who was very professional, respectful and experienced. He calmed my fears about the repair. I honestly did not expect but received stellar service. There was totally no wait. My car was completed 3 days earlier then estimated. Car Struction reserved the rental with the car rental company, through my insurance. Easy peasy. They matched my custom color and I'm back on the road...after all this snow is gone. Thank you to the great receptionists who helped out when I called with questions.

10/10 recommend Car Struction for car repairs! amazing group of people that work there.read more

Called in a few days before to get an alternator replaced and it was done perfectly and quick,…read morecustomer service was also a 10/10.

I had two of my vehicles serviced here for Timing Belt replacement and a tune up. Muñoz Auto…read moreServices were great in getting my vehicle completed and returned in a timely fashion. Great customer service and great communication throughout my service. I truly recommend this place for your vehicle's needs! Thanks Again!

We brought in a 24 year old Honda with a blown clutch. Steve was able to source the hard to find…read moreparts and install them. He had trouble with some of the parts and continued to work on it until the all the parts were good. After putting everything together, there was still a little noise, but seemed to be good. Steve wouldn't let the car go until it was fully resolved. They also found an exhaust issue and put an interim solution in place without any additional charges. Even though this repair took a while (due to parts), we are very happy with the work and Vencam's commitment to quality work. Vencam will be our go to shop for work on this car.

Great experience! Sometimes you see 5-star reviews and wonder if they're all legit. Based off of my…read moreexperience today, I believe they are! Jack is an excellent communicator and answered my questions like a pro. After an initial once-over of my 2003 Toyota Echo, I immediately received a link to photos and videos of my car with corresponding recommendations and assessments. Jack did an awesome job explaining and not selling me on repairs. About an hour later the rest of the Vencam team had my busted bushing replaced and had generously topped off my oil free of charge. I happily drove home in a much quieter car, confident that it had a new quality part, replaced with quality service! Thanks guys, I'll definitely be back!

Small family business with top quality customer service. My 2007 Honda Pilot's A/C was blowing…read morewarm air. A friend who has several of his vehicles serviced by Pure Automotive highly recommended them. Pure Automotive specializes on servicing Hondas. My state inspection was due so I added that to my request. The owner, Jim called me with the results and what a great feeling when a business gives you straight answers to your questions on the options you have. Repairs were done and I haven't had any more problems. Happily joining the club of PURE recommendations (Pun intended)!

Love this shop! They are honest and relatable. Fair pricing. I recommend everyone to this place.read more

Great service, awesome people! Honest and up front…read more Thought i needed new breaks, and they confirmed that i didn't need to. But i needed a new muffler, only took 30 minutes. Good price, nice guys! From a norwegian vanlifer

Great service, prices were fair not through the roof like most mechanics. Thanks guysread more

I am visiting here from out of town and had my "low tire pressure" light go on. Stopped in at the…read morerecommendation of a friend and they were SO nice! Tommy checked all of the tires, added air to 2 tires and reset my dashboard. No charge. places like these are few and far between. Chef's kiss!

I Bill Adams brought my.car in by tow on Wednesday/ Brian helped me out right from the Beginning…read moreletting me know a check would be done/ Turned out being my starter / Brian explained it could be fixed no problem & was / Brian walked me through what was done & my future needs / Very Satisfied. & Saturday picked up my car with Convenient Drop box / Thank You First Landing GREAT JOB