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Auto Glass Fitters

5.0 (2 reviews)
Open 8:00 am - 5:00 pm

Services - Auto Glass Fitters

Auto mirror repair

Auto mirror replacement

Auto window repair

1 More Service

Auto window replacement

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H&A Mobile Auto Glass & Calibration

H&A Mobile Auto Glass & Calibration

(638 reviews)

Downtown

I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

A rock hit my windshield and cracked it. I reached out to H&A for a quote and they responded in…read moreminutes. I had used them before to repair a crack but knew this one would require a replacement. Jason gave me a quote for after market glass and also OEM. Because my BMW has heads up display and other safety features through the windshield he explained why I wanted OEM glass. Afterwards I did my own research and determined he was spot on. No pressure from Jason. He just let me know they were there when I was ready. Then I left town and it was an entire month before I got back to fixing my windshield. H&A is an approved provider through my insurance so the process was so easy. Within 30 minutes, Jason had the authorization from my insurance company for the replacement and calibration needed. Horatio called me and let me know he was on the way. He and Wilmer got right to work. In less than two hours they had my windshield replaced, did the calibration and drove it to make sure everything was functioning properly. They even were kind enough to move the sticker I need to get in our work parking lot from my old windshield to my new one. Horatio and Wilmer were both professional and efficient. I could not be more pleased with how easy H&A made the entire process. Thank you so very much. If you need your windshield fixed or replaced, this is who you need to call.

Safelite AutoGlass

Safelite AutoGlass

(2 reviews)

Extremely Disappointed with Service at Safelite (Lilburn, GA)…read more I had a very frustrating and costly experience at the Safelite location at 621C Indian Trail Lilburn Rd with a windshield replacement for my 2024 Mercedes-Benz GLS 450. I expected professional service, but instead faced miscommunication, poor installation, and delays that ended up costing me time and money. Aftermarket Glass Surprise: I wasn't informed in advance that aftermarket glass would be used. I only learned this after arriving at my appointment, which is unacceptable--especially for luxury vehicles. Transparency matters. Repeated Delays: My 8:00 a.m. appointment ran until noon due to issues aligning cameras with the aftermarket glass. I was then sent home with an epoxy patch until OEM approval. False Promises: I was later told OEM glass was available--only to show up and be told it wasn't. I had to wait another month for the correct part. Out-of-Pocket Recalibration: Once the OEM glass was finally installed (March 6), the system failed recalibration. I had to go to Mercedes-Benz and pay $300 to fix it myself. Poor Installation: Now I have to return to the dealership again because Safelite didn't reinstall my overhead console correctly--there are visible gaps between the headliner and console. Safelite, please: Be transparent about using aftermarket parts. Ensure glass is physically in-store before booking. Improve your store's internet for customers waiting. Post District/Store Manager contact info so customers can escalate when needed. This whole process was exhausting and disappointing. I expected better from a company recommended by State Farm. ‍

Super unprofessional. Made an appointment on Tuesday for Thursday. On Wednesday was texted asking…read moreto confirm. they called me and left a message at 3:55 pm telling me I needed to call them in the next 5 minutes or I would be cancelled. I don't have access to my phone at work. texted back at 7:30 pm that I confirmed. received a text at 9:30 am saying I was cancelled. called back to try to get readded only to be told the techs were already out on there routes. Do they not have access to their phones???? Did they actually fill my appointment time that morning??? The quote they gave me was $554.69, already made an appointment with another place for $288.96. Seems they are unprofessional and a rip off.

Auto Glass Fitters - autoglass - Updated May 2026

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