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Juste’s Glass

3.7 (3 reviews)
Closed • 7:00 am - 7:00 pm
Updated 2 weeks ago

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Services - Juste’s Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

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9 months ago

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Myers L.

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3 months ago

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4 years ago

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Safelite AutoGlass

Safelite AutoGlass

(144 reviews)

This is a review of proper customer service when you don't get it right the first time. I had a…read morewindshield replaced on my 2000 Land Cruiser. The tech warned me before starting that on old cars, things like plastic molding may not survive the work. I accepted the risk, because my windshield was horrible and needed replacing. He removed some plastic molding around the windshield and told me he wasn't able to put it back because it was damaged. He did inform me that if I took the car in, they would cover the labor of putting in new molding (which is cosmetic - the windshield replacement was done). Well, when I took it in another tech looked at the work and very plainly said "this was done incorrectly and it's our fault the molding was damaged. We'll take care of it." Apparently the tech who did the windshield replacement had caused the damage to the molding by taking it off improperly. They ordered the parts and installed the new molding. So, while I was obviously not pleased with the damage from the initial install, I was impressed by their transparency and willingness to own up to the mistake and do the work to make it right. Too often, businesses will fight you and try to find ways not to honor their work. So, a tip of the hat to the team in Marietta.

Had my front windshield replaced here a year ago and started having trouble with the rain sensor…read moreand driver assist functions shortly after. Took my car to the dealership, not realizing that these issues stemmed from the windshield itself. After just a visual inspection, the dealership told me the glass had been placed incorrectly, that it was sitting just a little too low in the window frame and that this was the cause of the issues I was experiencing. Well, Safelite is supposed to have a lifetime guarantee on their work for as long as I own the car, so the dealership and my insurance company both said to take it back to Safelite to have it fixed. As soon as I showed up to the shop, the guy working here starts telling me how the techs at the dealership "do not know what they are talking about" and how Safelite is not responsible for the malfunctions, even though I had a report from the dealership explaining exactly what the problem was accompanied with a video and detailed explanation. He also said he "could do me a favor and take a look" even though I had this appointment booked for several weeks before today. He followed that up with any cost incurred would be out-of-pocket since I took my car to the dealership and had them look at the vehicle, even though the dealership never actually worked on the windshield and just performed a visual inspection. Zero accountability. Zero professionalism. Zero customer service. Zeroes across the board.

Juste’s Glass - autoglass - Updated October 2026

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