My driver side rear window got smashed in and car broken into over the weekend. Thank goodness nothing of value was stolen. I called these guys around 9 a.m. this morning and they said they could take me between 11:30 - 12:30 via their mobile service. Perfect. The estimate was a lot lower than I was expecting, and that is what they charged me. My other friend got his window done in the city and I think he paid like 2.5 times more than I did. My repair guy did a very good job and he was done in about an hour. He came to my house and everything. It was very convenient. And they not only vacuumed the back seat where all the glass was, they vacuumed my entire car. Hopefully I wont need to call again for another repair, but if I do, these guys are going to be the ones to do it. read more

Have used their services before and was extremely pleased, I'm a repeat customer. Tony * Alameda

My car inevitably was broken into in San Francisco for the first time I've lived here in two years... I know... surprising it took this long... I had googled some auto window repair companies and decided to reach out on a limb to this business. I called first thing in the morning and they scheduled someone to come out the same day. I was very impressed with the quote I got and they were very willing to make it work within my crazy schedule! The technician showed up right on time and was very professional. He got the job done within a reasonable amount of time. I am very satisfied!! read more

Quick and flawless work. I've had these folks replace a couple broken windows on a 2017 Audi on separate occasions. Every replacement job looks like came straight from the factory. They've replaced both rolling windows and quarter glass for me. They all look great. read more

First somebody broke my window and I went to them in 2016 they were very easy to explain and reasonable price and too many options, I husband and wife very nice couple and honest I can say excellent thanks Mark and lyden once again, read more

Still the best. Called at 9:30. Got me in at 12. Picked up the car at 1. Alls well that ends well.

We called around and received a quote from another vendor for almost twice as much as Auto Glass Express' quote. They were also able to give us an appointment within 45 minutes of calling on a Saturday morning. Friendly service. read more

Very professional: excellent communication, fair pricing, and fast service. Ladan had me all taken care of with the same day! Don't waste your time elsewhere - follow the five star trail to Auto Glass Express. read more

Efficient and fast service, competitve prices. Over the years, I've been here for: 2 windshield replacements, 1 side window replacement, and several windshield chip repairs. I've always: 1. been helped immediately (after booking an appointment) 2. been quoted competitive prices 3. had service completed within 2 hours I was pleasantly surprised to receive a return-customer discount after my latest visit. read more

Someone smashed our window overnight and AGE fixed it on the same day. Friendly fast service, and done very professionally. Would use them again. read more

Had my windshield crack from highway debris. They were able to get me in next day after getting a quote. They gave me the best quote in the area. Day of, there was mix up in scheduling on their end and they didn't have my windshield replacement ready. However they were still able to rush deliver and replace my windshield on the agreed day. Awesome and friendly people, and plenty of stuff/food around the area to walk around to while you wait. read more

I reached out to a few places to assist me after an attempted break in and AGE responded promptly. With just a few questions, an appointment was set up for their mobile service to meet me at my work place. They arrived as scheduled and quickly got the glass swapped and cleaned up the remaining glass shards. I was pretty impressed with service and would most definitely recommend them to anyone! Thanks again! read more

Vandals smashed the side rear window of my Toyota Prius on a Sunday. My AAA insurance agent recommended this company which was just 15 minutes from home and had the proper window installed by Tuesday at 10 am. Excellent service and quick response. Very nice and helpful person at the desk read more

Very good experience! First time my windshield was installed there was a slight distortion in the driver's line of sight which could easily be missed if you weren't operating the vehicle. I called them and they came back the next couple days and replaced the windshield for free no questions asked. Excellent customer service! Will do business again! read more

Same story as everyone nowadays....someone smashed my passenger window early in the morning and I was panicked about not being able to get it replaced same day. I called Auto Glass Express before they were even open and left a message. They called me first thing and took my car in right away. I had the car back looking good as new by lunch time! Thanks for the great, quick job!! read more

I had a much needed new windshield replaced on my ever faithful van and they arrived on time and did a great job. Very pleased with their work! read more

My RAV4 was broken into and the passenger quarter window was completely smashed! I couldn't do anything about it until the morning and gave Auto Glass Express a call as soon as I could. They were super helpful and sent a mobile service to my car parked near where I was taking my weekend grad courses. They were flexible with my time, worked efficiently, and was on time. It took 1.5 hrs from the start (of my call) to finish. It probably took 20-25 minutes at most when they were there to vacuum the broken and fix the window. I was so stressed with everything else happening that day so thank you for being the one thing that went right. read more

Today was my second experience at auto glass express. The first time i chose them because they were much cheaper than the big name auto glass folks, and this time because of how happy I was with their service the first time. Today they replaced my side view mirror with a part they found from a salvage yard, they had it in the shop when I showed up, made sure I was OK with the condition and made quick work of the job. The staff are friendly and attentive, prices are reasonable to cheap, whats not to love? read more

Impressive service. I called them to get a quote and they helped me work with my insurance to get the original windshield for my car. I had called other places and they just gave my an expensive quote for aftermarket parts. I brought my car in, and was done the same day. Best customer service, businesses should take note. I highly recommend them. read more

Easy to work with and very good price, beats all other glass shops in the bay. Gets the job done quick too

My car was recently vandalized (unfortunately, twice in one month) and the team at Auto Glass Express managed to take care of me the next day or two. I needed an OEM windshield which takes a while because of shipping but they kept me updated and I never had to worry about calling them to see what was going on with the part because they would beat me to the punch. I would recommend them over and over. They are professionals and the quality of their work will speak for itself. Thank you again for the repairs and peace of mind! read more

First time getting my window broke and found this place via yelp research. I dropped my car off the next day after the incident and was truly reassured that my window would be fixed and all glass removed upon pick-up. I must say, I had glass everywhere, it was a bad break in. I picked my car up after work and was impressed. All glass removed and excellent customer service. I received a text and phone call when my car was finished. Overall: Honest, local and affordable glass repair. read more

This place is a life saver! This morning my driver side window was smashed in at my work parking garage on UC campus. Called around, and by late morning I had an appointment with auto glass express same day / late afternoon. Truly grateful to be squeezed into their schedule on such short notice!! I arrived a little after 3 PM, and was promptly welcomed and car was serviced. Front desk woman was super nice and helpful in regards to insurance deductible info and the service tech who replaced my window was speeeeedy!! I didn't expect so much glass on the inside of my car, but he cleaned it up really well, very appreciative. I was in and out within 45 minutes. Very kind people. I hope to never need another window replacement but if I do I will certainly come back. Thank you, thank you, thank you. read more

Due to the Yelp reviewers this place has 5 stars, which is why I called them. They lived up to the stars. LaDawn helped me and was informed and clear about the process for having my car window replaced. They were able to get a window from a car in the salvage yard. Way cheaper and just as good for my 11 yr old BMW. Over all - yay!! Two hours later and I can hardly recall having broken window! Thank you!! read more

Cheap, great, very fast and nice customer service. Now I know why they have five stars reviews. They totally deserve it! read more

These guys made me feel good when I needed it. Empathetic, professional, responsible, and very good at their work. I hope I don't need them again, but they will be my first call if I do. I couldn't have been more satisfied with the service. read more

Thanks to Ian K.'s review, I finally ventured out here to get the crack fixed in my car's windshield! The location is very convenient, off the hustle & bustle of San Pablo Avenue, not too far from the University Avenue intersection. It's been quite some time since a small piece of rock had hit my windshield while driving on the freeway, and haven't gotten it fixed since then - but WHEW! I'm just glad it hasn't been worse, and I finally took the time to check this place out and get that crack fixed. My insurance provider is Liberty Mutual, and Ladan at the front desk was able to assist me in filing my claim, since I hadn't done so, nor unaware I'd need to do that! Very efficient and courteous with her assistance, and their shop is truly customer service-oriented! In addition, they were VERY productive & hands-on, as Alison went out with me to my car as I showed her where the cracks were on the windshield. The wait wasn't THAT long, in fact, I was just on my iPhone & doing my business, when all of a sudden, Ladan calls me & lets me know that my vehicle is done! Prior to the service, I originally pointed out 2 cracks, but after they had serviced my vehicle within 30 minutes (or less, even!), they found additional "smaller" cracks on the windshield that they had fixed! On top of that, they even cleaned my windshield all throughout - it looks CLEAN! (not that Windex-type of clean with leftover streaks, if you know what I mean, LOL). They are truly a remarkable place of business that is exceptionally nice, professional, and pleasant to work with. They really take the time to explain the options, perform the work very well, and are reasonably priced. In fact, when I had filed my claim, I was presented with a receipt for a $50 fee, but when I was checking out - my insurance had covered it! I walked out the shop with not having to pay out of my own pocket! It may be a hassle to getting your car windows/windshields replaced, but this establishment is good to have around if you need it! Highly recommended! PRO TIPS: -Call ahead to make an appointment. -Bring your insurance cards from your car's glove compartment to have your policy number handy-dandy ready! -Make sure you use a restroom before coming here! They have no public restrooms. :( read more

Auto Glass Express team was awesome. They replied on Yelp right away with a competitive quote, I came in a day later, and they replaced the windshield within an hour. Everyone was super nice and attentive. Would recommend. read more

I was able to get sane day drop off appointment after a morning smash and grab. Great communication and great work.

Ok so you know the deal: Prius owner, parked my car, and came back to it after a nice dinner to discover someone had smashed my back triangular window on the driver's side. Nothing stolen, nor was there anything of value to steal. Only reason I can see for this is that someone was pissed or thought it would be fun to be a dick and make a 5-second action of assholery into a $180 problem for me. I had no idea what to do. I complained to my friends, got soothed by my bf, and then finally (thanks to my mom) called insurance. Looked at some places and came across Auto Glass Express. Called, received a straightforward and reasonable quote, even learned they KEEP ORIGINAL TOYOTA WINDOWS IN STOCK (unlike many other places - it's a bittersweet reality to think that they know to keep these in stock because it must be that common of a problem) and learned they would fit me into a 1:00pm appointment same day. I left work, dropped off my car, went to a cafe and came back to see my new sparkling window, shattered glass all vacuumed up, and my car looking as if the incident had never happened (albeit that window was unusually clean compared to the rest of my car haha). Easy. Painless. Wonderful - will be recommending to any other poor souls who experience window breakage and need some help. read more

This location was wonderful! They got me in very quickly to replace my back window after my car got broken into on a Saturday night. I was happy they answered the email on a Sunday, and I had an appointment Monday morning. The staff is friendly and patient and had my car done sooner than originally expected. Very happy! read more

Such a good experience with these guys! My car was broken into so I needed the driver's side window replaced ASAP. The woman on the phone was very helpful and explained that for my car, there is either the "off market" glass or the dealership glass. They don't really reco the off market glass bc it often doesn't fit right, but the dealership glass is more expensive. Because the dealer glass wasn't available for several days, I went with the off market glass. But because of their guarantee, if it doesn't fit right, I can bring it back and they'll replace it with the dealer glass. I would just pay the price diff, which of course makes sense. They offer mobile service at no extra cost, but they had availability that day for on site, so I brought it in. She said it would be about 1 to 1 1/2 hours. It ended up being closer to 2 hours, but it was totally worth it bc they cleaned out all the broken glass from the break in!! I was totally not expecting that! They not only saved me the time and effort, they did a 1000% better job than I would have been able to do with my vacuum. After the stress of the break-in, this was such a welcome gesture. Highly recommend them. read more

Got my windshield fixed here base on YELP reviews.... NO REGRETS! If you want it done right. . . This is the place!! read more

My car had the quarter window broken last night. I called Auto Glass Express, they sourced the window within a few minutes and fixed it for me in just two hours after I called. Very friendly team (shout outs to Ladan), professional and fast. Thank You! read more

Have been here twice (rip haha), and I've gotten such fast service and the same price as other companies who have multi-day waiting times. I especially love the staff, the owner is so kind but also knowledgeable and I trust her! Definitely come here, there are also coffee shops around where you can work if you need! read more

Sadly, my car window was shattered. I was able to come in the next day to get it repaired. The staff was very friendly, and very quick and efficient. They also vacuumed my entire car which I appreciated! read more

This place is amazing. Great customer service. And great work! Some lovely person busted a window in our minivan on the back right side. There was glass all over my van, inside Every little crevice. Not only did they replace the glass by the end of the day but they also cleaned the horrible mess, including my kids car seat! Thank you guys!! read more

They were quick and attentive to me and my request. Loved how they kept me in the loop when there was risk of delay. You could tell they put customers convenience first - thank you! read more

nice replacement. quick to schedule service and efficient with paperwork. service itself took 30 minutes longer than stated. 2 hours, not 1.5. an overall decent experience read more

As per most of these reviews, my car window got smashed. I brought my car in the morning it happened and had a fixed window a few hours later! The staff was super friendly and helpful and the service was quality and quick! Definitely recommend :) read more