Do not purchase a car from this dealer. I made the terrible mistake of believing their sale pitch…read moreand accepting the fact that the car was inspected and passed just days before the I purchased a Jeep Patriot. Within a month the vehicle vibrated and so bad we decided it was dangerous to drive. Seems the inspection station failed to see the holes rusted through the frame of the car and never should have passed inspection according to the legitimate and honest mechanic who found the problems. The tailpipe rusted through where it connected to the engine and feel off while driving. The final straw was when the right front axle rusted so bad that the axle disconnected from the front right wheel and the car became a three wheel drive instead of AWD. The dealer refused to offer any corrective actions quoting "You signed the Purchased as is document" and the "30 day warranty had expired. Should you find a car there you like and take it to a real mechanic and have them inspect the vehicle and assure you that it is mechanically safe to drive. Pine Manor is not to be trusted. Do this to avoid the $8,000 mistake I made by dealing with Pine Manor Auto Sales

I drove two hours to buy a car here, and it was well worth it. Don is a straightforward and honest…read morecar salesman, something you don't see often. He was also very patient and reasonable when we hit some hiccups in the financing process.

Great inventory. Fair pricing. Worked with Pat on looking at a Ram Truck and he never once…read morepressured me into the sale. He listened and communicated with professionalism. Jennifer worked to get the deal done and I couldn't be happier with my new truck. Highly recommend.

Was looking to purchase a Ram 1500. With interest rates being high it looked as if I would be…read morepurchasing used over new. That was until I found Thornton in Red Lion and their great salesman John. They made purchasing quite fast and easy. I wasn't waiting in finance office or dealer ship long at all. It was in and out and very painless. I have to say one if not the best purchasing experiences I have ever had.

I had a really disappointing experience at Sutliff Volkswagen. I'd been talking with Mike Grady,…read morethe Sales Manager, for a couple of weeks about a 2020 GTI. I live in NJ, so driving three hours to see the car was a big commitment. Before going, I noticed in the photos that the front bumper had a lot of scrapes and scratches. Mike assured me in writing that the bumper would be sanded and repainted. When I got there, the car itself was great -- but the bumper clearly wasn't redone. It looked like they just spot‑painted a few areas and you could see the paint drip marks from how poorly the job was done. When I tried to bring this up, Mike was incredibly dismissive. He wouldn't even sit down with me, spoke down to me while I was seated, and gave me maybe four minutes of his time. Meanwhile, he had all the time in the world for the older couple sitting at the table next to me and even went outside to go look at a vehicle with them. Any time I tried to explain my reasoning or talk about the condition of the car, he cut me off and dismissed it as "this is what it is". After driving three hours, being treated like I was an inconvenience instead of a customer was honestly shocking. Buying a car should be exciting, not something that makes you feel small. I ended up buying a 2024 GTI in Ohio instead. It was more expensive, but the experience there was night and day. They treated me like a human being, and that alone made it worth the extra cost. Sutliff Volkswagen didn't lose my business over price -- they lost it over how they chose to treat me.

I had to replace my windshield recently due to a crack from a rock. The windshield repair person…read moreadvised I would just need to have an inspection sticker reissued. The inspection was just completed 4/26. I was there today for an oil change and sticker reissue. PA Law says they can only charge for the sticker plus a $2 fee, for a total of $12-16. They charged me labor, and the cost was $28 to put a sticker on my windshield. I questioned the service clerk, whose response was "they don't work for free." I will not be returning.

I went to look at a certain vehicle, but it wasn't available to drive due to a battery issue. I…read moresaid, "no problem" and agreed to come look at it the next day. I did and while it was a nice car, but I just felt that it was a little too small for my needs. I had a price and type of vehicle in mind to purchase. Mike went through his inventory giving me choices to consider. He came up with several suggestions, and I agreed on a car. He offered financing that was attractive and gave me a good value for my trade. I decided I'd talk to my bank and made a good deal on the financing that worked out well for me. I picked the car up today in the pouring rain and Steff made that easy too. It was a pleasant experience all the way and I'd recommend them to anyone who is not a new car buyer. JTMIV

Paid for one car. Had to get rid of it cus it was junk. Paid for a second. Had to get rid of it cus…read moreit was junk (guaranteed it would be good!) "Gifted" a third to make right on the second car. LITERALLY SPUTTERED OUT AND DIED. Don't get me wrong, they're good at selling, just horrible at repairing cars and not lying. Average used car dealership experience. Do your best to never buy a car from here. It's worth it to spend more money on something reliable than waste it at a place like this. Good luck!

When you leave in the morning not needing a new car and then suddenly that may be the best option…read moreit can be a little daunting. The service guys were terrific and gave me a lot of option. As the new car became the better decision for me, the sales team was great. No pressure, lots of options and very helpful in my decision making. This is my 3rd vehicle in 22 yrs from this dealer and I'll always go back!

DO NOT GET YOUR CAR SERVICED AT MAZDA! If you want to read the lengthy story about why feel free…read more.. I recently moved to PA and needed to get my Mazda serviced. I had been taking my car to a Mazda dealership in CO to get serviced for years so I figured I would do the same here. Being new to the state I also just got an emissions inspection done a few months ago (this will make sense as you read further). Dropped my car off to get serviced and they asked when I would need it by. I told them at least by the end of day which they said would be no problem since I dropped it off at 9:30am. During the service I get a text about the status of my car. I click on a link and watch the video from the mechanic. The mechanic says I have a slew of issues. His recommendations included my brakes needing to be replaced, spark plugs to be replaced, and most concerning was "front suspension control arm busing was completely torn, and rear frame mount is completely torn." I contacted the service department to go over pricing and it was astronomical how much all of this cost, over $3,700! The lady also mentioned to me that the arm busing and frame mount alone "would not pass emissions inspection in PA". Which was funny because my car passed a few months back which I told her. She seemed very concerned about this. I had also just gotten new spark plugs and told her this as well and she said it was only a recommendation. I was not comfortable getting all these repairs done so I told her I wanted just the oil change and filters done. She told me she would contact me once my car was ready. A few hours later and I still did not hear from her. I tried calling the number and received a voicemail saying she was not available. I left a text and got an auto response saying the same thing. I waited another hour and ended up getting a message that they were closed for the day. Never received any communication from the service department, no text (and we had been texting back and forth about my car all afternoon), no call, no voicemail. As a paying customer expecting to get their car done that day, without any communication about my car needing to stay longer, I was very frustrated. Next morning I called as soon as they opened. The same lady that helped me answered. I asked her why they did not contact me about my car. She seem dumbfounded by this and said she tried and thought she left me a message. I told her I got nothing and that I would be happy to show her my call history and text history with them. She didn't acknowledge that this was any fault of hers or whoever else was working on my car. I asked if my car was ready and she said yes. I went there a few hours later when my husband was able to step away from work to take me. When I walked in she finally apologized to me. She said she looked at their system to see why I didn't get anything and it apparently went down that afternoon. Yet they can't call their customers if their system is down. Seems like a lack of customer service. I didn't want to argue, seemed pointless, so I paid and left. Few weeks later I take my car to Hampden Auto to get a second opinion. One a few minutes of glancing at my car they said there was nothing wrong with the front suspension control arm bushing and nothing wrong with the rear frame mount. My brakes were worn but didn't need to be replaced right away. Over $3,700 dollars quoted by Mazda over absolutely NOTHING!!! This inspection made more sense considering the auto shop I got my emissions inspection done at said none of these issues existed either. I always expected a dealership to have higher service prices but to completely make up recommendations and not thoroughly inspect a car before sharing information with the customer is careless. On top of the lack of customer service, very disappointing. Go elsewhere for your car services. Updated comment to owner...Tried emailing you but the email bounced back.

Buyer be ware... They will sneak in their Silent Security junk fee of $299 and REFUSE to remove it…read moreif u want to purchase the vehicle. Legit, we will NOT be returning customers.

I spent weeks looking for a reliable yet affordable used car after mine was totaled in an accident…read more When I came to Freysinger, I was almost ready to give up. Not only were they extremely attentive and knowledgeable, they also gave me a fantastic deal on a great used car (not easy in this current difficult market). I've never experienced such an easy, stress-free car-buying experience. The owner, Tom, was not only knowledgeable and helpful, but also so pleasant and friendly to deal with (rare for such a large dealership). I would recommend this quality dealership to anyone looking for a vehicle. I will be coming here and only here for any future vehicle purchases.

I was helped by Greg on buying a 2015 GMC Sierra 1500. He was very easy to work with and I was in…read moreand out after trading in my car in less than 2 hours. He helped explain/answer any of my questions and was able to finance through my credit union. He also gave me a very nice trade-in value for my vehicle. If you're looking for a well kept pre-owned vehicle, especially a truck or Jeep Wrangler.. check them out!

Good guys with great vehicles! Greg and Gary are helpful and willing to go the extra mile to get…read morethings done. No game playing like so many other dealerships and always honest and straightforward.