Christan, Mike, and the rest of the Murphy 'family' (and it DOES feel like family!) were super in…read moregetting our oldest Subaru tuned up and ready to ride well while we were on vacation! I especially admired their integrity about our catalytic converter needs: sent me to Raj at Brookfield Mufflers as Murphy's doesn't do welding. These are good people! I'll be back!

Not professional, not knowledgable, no accountability…read more I called on Tuesday to see if I can leave my car with them Thursday to get a check engine light resolved and brakes checked. I mentioned it was important I get the car back by Monday morning for work and they said it would be done by Friday. 8am Monday comes around, no phone call last week, the weekend, I call they said they didn't know i needed it Monday morning, they are just starting it. They said no one told them that.. I then have to take off work. I get a phone call at 10:40am about the results, I need a new EVAP canister PURGE per code, which I received too on my device. Then over $900 for only my front brakes. I just say yes at this point because I have work at 5:30am the next morning and need my truck. I got to pickup my truck at 2pm, the guy at the front desk asks me about my display how it's not working. I thought that was odd, I go to my truck and now my radio screen/display will not light up or display. I asked what happened the other guy Mike starts yelling at me when I asked how can I leave it with you guys, you clear codes, and now my display won't work. He did try and do a few things but acted like he didn't know about it, but the other guy did? Very suspicious. Didn't want any ownership, yelled at me for it not being his fault. I now have no AC because I can't access my display on the hottest week of the year so far and they offered no resolution or offered to take it back in to try and fix the issue.. I had work done by them last year when I moved out here, I trusted them. I thought I had a local, reliable mechanic like I did where I'm from, but I see now that they're unfortunately just like all the rest. I'd pay their prices for a good experience and trustworthiness, but that is gone. I would recommend shopping around mechanics so the same experience doesn't happen to you.

Extremely helpful & knowledgeable; Lake & Thatcher auto repair shop . Accurate in accessing the…read moreHonda CRV issue & fairly priced in repair. In short , a winner !

I can't say enough positive things about Pete at this shop... I am a parent in Texas trying to get…read moremy college student's car fixed in River Forest, IL via phone! I found Lake & Thatcher through the positive reviews on here, and since the first phone call, Pete was extremely helpful and attentive. He even made arrangements to pick up the car from the student lot and bring it back to the shop. After finding out the repair was too extensive for them to handle, he made recommendations for where to take it and let us keep the car there for an extra week while we found a way to make it happen. I appreciate their honesty, competence, and goodwill in helping out a stranger out of state! I will definitely be using them in the future. Thank you Pete for everything!

I was referred to this location by my body shop. I called to make an appointment and was told they…read moreopened at 7 or 7:30. I get there and was told the mechanics don't arrive until 8. The person at the desk apologized and I left. So I tried to give them another chance and scheduled an oil change for 8. They changed to oil even though it was a 2 hour wait. I needed new headlight bulbs and called on 12/2 to schedule an appointment. It was about 3:30. I asked how much they charged to change headlight bulbs. The man asked in a very nasty tone "in what?" confused I said a car? then he nastily says I know a car, what type of car? Insulted by his unnecessary nastiness I hung up. This was totally unprofessional for a simple question. I will no longer use them. They have lost any future business from me and I will let everyone know of my experience.

The pumps have been newly renovated and the credit card machine was acting up. The attendant came…read moreout to help before I could even ask for help. He was very nice. There is no convenience shop attached to this gas station. It is an old-school gas station and service center. You can but a soda from the vending machine, but that's it. No Slurpees, chips, or lottery tickets here. But the gas is priced 10 cents per gallon lower than the gas at the BP across the street, so that's a good value. The station is tidy, garbage cans attended to, great neighborhood location, and access is easy from Lake Street or Ridgeland. You can buy air for your tires, but I didn't see a vacuum station.

From June through August of 2018, i repeatedly brought my 2006 Buick Lucerne in for service because…read moreit kept on dying, and they couldn't figure it out. They put in cam positioning sensor, O2 sensor, and the ECU twice for a total of 4 visits. It finally didn't die out. After 6 months it began dying out again. After researching it myself, I FIXED IT with an ignition control module! That's all it needed in the first place! On top of that, the car had some minor bumper damage while at their shop.

Best mechanic around. Jeff is a great and honest mechanic. I've never had any issues with the work…read moredone in his shop and the pricing is very transparent. You see a detailed list of what is being charged to you in your receipt. He also calls and lets you know what your car will need before doing any work. How many mechanics would tell you that you don't need something replaced? Not many. Most mechanics will do whatever to scrape some extra cash off you but not this one.

Almost didn't want to leave a review because it would mean more people would start coming and cause…read moreme to have to wait longer for future service. This place is amazing. Repairs on 2 of my vehicles were in and out and the prices are reasonable. I would definitely come here for all my frame and brake work. Keep up the good work guys!

Great service and very honest! They explained everything clearly and didn't try to upsell me. My…read morecar was fixed quickly and runs perfectly now. Highly recommend!

I took my daughter's car here to be looked at and was told the repairs would cost more than the car…read morewas worth. We had just purchased new tires, but I went against my gut and did not take it somewhere else for a second opinion. I ended up selling the car to the owner for $300 and gave him the title. About a month ago, I started receiving calls from someone saying I was still listed as the owner and that the car had been impounded. It turned into a whole situation. The person who had the car was an elderly gentleman who said he had bought it from them, but he had no proper paperwork and did not seem to fully understand what had happened. My name was somehow still on the title even though I had thought I had signed it over. I had to go speak with the police an hour away from my homr and help this man get the car out of impound because it was his only means of transportation and he is elderly. Meanwhile, I left repeated messages for the owner of Forest Park and never received a call back. No explanation. No help. No accountability. This was extremely frustrating and, honestly, upsetting. Based on my experience, I do not find this business to be honest or honorable. I strongly recommend steering clear and taking your vehicle somewhere else.

Brought my car in because it was making a funny noise. I expected it to be an expensive repair and…read moremy sister recommended Forest Automotive. I got a call about an hour later to come and pick up the car, it was finished. I asked what I owed, and they said nothing, it was a simple repair, just a couple of adjustments to the heat shield. I was shocked! This was the first time I had brought my car there. Talk about honesty and integrity..... Wonderful to find honest, competent, friendly people to work on my car right in the neighborhood.

Dropped off car on a Monday and it was ready looking good as new by Friday. Juan and his guys did…read morean awesome job. I hope I never need them again but if I do, I will definitely make sure they do the work. I highly recommend them

Worst body shop ever. Took my truck there and rhey didnt do anything just let it sit there, yet…read morethey promised me it would be ready in 3 days. Then they dont pick up your call. AVOID THIS UNPROFESSIONAL SHOP NEGATIVE 0

I'm writing this based on my wife's experience after she had her Subaru looked over in preparation…read morefor a long road trip. "They are a bunch of disorganized guys who know their s___! Everyone I encountered was friendly and upbeat." Her car had been making a troublesome noise for a number of years that seemed to be coming from the right front wheel area. 2 previous shops couldn't figure it out. When my wife asked about it when it was ready for pickup, "yeah, it's gone!" To my dismay, my wife chastized Deece for not charging her enough money. Thankfully, they refused to accept more money from her (I need to have a long talk with her). Given her experience, I will be bringing my car to Deece for maintenance in the near future.

From the first phone call to every follow through communication - the service and respect I…read morereceived was very appreciated. At the end when I picked my car up, their honesty led me to say, "I should pay you more". I am grateful that I found and used these mechanics to help me with my car.