So glad my insurance company recommended this shop. Great work, great customer service, great communication. Shop is clean and accessible. Car looks great. Replaced front fender, window shield, hood on Suba 2026 crosstrek. Car was nicely cleaned up when I picked it up. read more

I called the shop and agreed for pickup at 5PM. I called them 10 minutes before and confirmed that I'll be there. I show up at 5PM and shop is closed. read more

Made an appointment to replace one of the damaged factory stripes on my car. One hour after I dropped the car off I got a call saying my car is ready! Came to pick it up after about 30 minutes and they managed to wash it too. I didn't expect that! Thank you again Pablo, Wilson, and whoever else worked on my car! 5/5! read more

Auto Collision Center - Body Shops Near Me - Daly City, California

I can't say enough great things about my experience with Auto Collision Center DC. From start to finish, their team made the entire process incredibly smooth, professional, and stress-free. The quality of their work is top-tier -- my car looks absolutely flawless, and you'd never know it was damaged in the first place. A special shoutout to Jeffrey, who went above and beyond to help me throughout the process. He kept me updated every step of the way, patiently explained what was being done, and made sure the repairs were completed on time. His professionalism and attention to detail truly stood out. If you're looking for a repair shop that combines excellent craftsmanship with genuine customer care, Auto Collision Center DC is the place to go. I'd recommend them to anyone without hesitation -- they've definitely earned my trust and future business. read more

The work on my Elantra and Wilson Hoang's communications were excellent! Thank you, PJC read more

The worst customer service I've ever seen in my life. The guy woking at the front office is aggressive since we arrived. He shouldn't be working with customers if he likes to cut his guests off read more

Keith and all his staff are amazing professionals people. All my cars, my family and friends are very happy and satisfied with work well done. Keith is always kind and professional every time we go there to fix our cars. read more

For a first time ever going to a body shop id say go here. The service is excellent the people are nice. Car looks FREAKING awesome

Had an accident right before the new year. Going through Allstate, I went with Auto Collision Center. Wilson got me setup, quickly did the estimate, and scheduled to drop the car off the following week. He said it'd take about 3 business days to get the parts and do the job and he was spot on. They did an excellent job with the repairs and even did a little extra cleaning on the side. I really appreciated how communicative they were in-person, over the phone, and thru texts. Thanks for making this such a painless process! read more

This is a LONG overdue review. 2 years ago, my beloved Mini Cooper S was involved in an accident, damaging the front fender and hood. I saw Keith, who reassured me all would be well. I had modded the car with a custom hood sticker, and it was also damaged. He was a great at communicating the progress to me and it was done right on time. I promised him that I would leave a stellar review for his shop with my insurance company. Well, life got in the way and I dropped the ball. Today while getting it washed, I remembered my promise. It's too late to do the survey sent by USAA - but this is the next best thing. The bottom line is that did an OUTSTANDING job on my car. It looked showroom new, everything was just perfect - and he even managed to duplicate my hood sticker 100% ! There are few shops today that have been around as long as his, and it is because they follow the old school philosophy that "Any job worth doing is worth doing well." Huge shout out to Keith - THANKS! read more

Scammers. Filed an insurance claim and this shop is contracted with All State. Final quote came out double than what was quoted to me and listed items that did not need fixing on the quote. The shop and everyone involved profited on my account and claim. read more

I can't recommend Auto Collision Center enough. They have a great family of people there. Their work is wonderful and they're very easy to communicate with. Keith, the owner, is very nice. And Pablo, who works there, is very nice as well. The work that was performed is excellent. Thank you, guys. We'll be seeing you again for miscellaneous upgrades. We appreciate the work you've done for us. read more

Auto Collision Center - Body Shops Near Me - Daly City, California

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I have taken my car here about 2 or 3 times now as this place is recommended by my insurance company. This last visit with them was tremendously stressful. There was a bit of internal miscommunication with this shop in regards to what needed to be repaired vs what was repaired. I understand that sometimes these things happen but there seems to always be an issue of some sort. read more

My brand new Ford Raptor was in a accident, and had considerable front end damage. My insurance recommended this shop, and I'm very happy I went here. This is a family owned shop, everyone is friendly and extremely helpful. The owner Keith, was amazing during the repair, he kept me updated weekly and advised me what was been finished and what's next to fixed, ordered or painted. When I picked up my truck, it looked like it was brand new again, everything looked perfect, paint was perfect, everything. I don't have one complaint and highly recommend anyone to take their vehicle here for work. read more

Auto Collision Center - Day of picking up my truck - Body Shops Near Me - Daly City, California

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Great service, solid job, personable staff! My car is my fav thing, so I wanted to take it somewhere reputable to be repaired. My insurance recommended Auto Collision who specializes in subarus. They did a wonder job repainting my entire front-end and reassembling the car as it had been before. 4/5 stars because a key part below the windshield was returned to me broken and I wished they'd have fixed what they broke, but otherwise it was a fantastic experience. read more

I have been bringing our cars here for probably 15 yrs. and recently had to bring my car in for some minor repairs due to someone damaging our rear bumper while our car was parked. Like come on people do the right thing and have the courtesy to leave a note. At any rate we brought the car in and Keith who is the General Manager took care of us explaining what would be involved with our deductible and what the cost would be out of pocket. The previous day, we had contacted our insurance company in which they also had scheduled the appointment to get the estimate which was really great as Auto Collision had the Claim number for this incident. Within two days which included text updates, we picked up our car and we're totally satisfied once again with the job that they did. The Technician who brought the car up for inspection even said that he had to sanitize the interior (due to COVID) before we were allowed to drive away. As part of their service they even washed the car and detailed the tires with dressing to make them shine. Definitely a 5 star business! read more

Auto Collision Center - Tire dressing as part of the service! - Body Shops Near Me - Daly City, California

keith g no one asked you to use fingernail polish on my scratches each scratch had a story now each scratch has a new story about a clown working on a car I would not take a lawnmower to you u guys you have zero quality control customers be aware Maybe time for new management read more

Please steer clear of this auto body shop. These guys are crooks and I mean CROOKS! If I could give a zero star, that's what they get. This repair shop is affiliated with my auto insurance company, hence my car got towed there for repairs. Let me tell you what these dirtbags did. My car was brought in for a front fender and tire repair. They had to find a used tire to match the rest of the tires on the car. What these mofos did was remove the spare tire and wheel form the trunk and put it on my car claiming that they fixed it. Worse part was they left me without a spare so if I were to get stranded, I'd have no choice but to get it towed. Can you believe these bastards? I didn't know about it until my nephew replaced the battery in the trunk of my car and discovered it. Who does that? This is over a used tire that should cost no more than a 100 bucks, and not to mention, my insurance paid them too. So go elsewhere for your auto body repair. You can't trust these crooks! read more

This shop is the place to go if you ever need any repair done. They are friendly and efficient . They match up the paint really well . Thank you Paul and staff read more

I was told to come here by my mechanic and while everyone was nice the service was unsatisfactory to say the least. I brought my car in on Thursday 3/02 I was told around 5-7 business days max. I did not get my car back until 3/21 after being given multiple updates about delays & then the wrong ordered part delaying the car even more. Almost 3 weeks without my car was frustrating to say the least. read more

Auto Collision Center - Car before - Body Shops Near Me - Daly City, California

Gene, Paul, and their manager helped me out when my car got hit. It was bad enough to have to deal with insurance and the thought of not having my car for work really bummed me out because the last time I got a rental for a fender bender, the rental car didn't even have a camera, and I'm too used to my camera. Paul was really nice to talk to when he was doing my estimate, and he sounded knowledgeable when he was inspecting my car's damage. He saw there was work done to my hood when I didn't even say anything! I ended up deciding not to fix my car, not bc of auto collision, but bc work was busy and ultimately decided it wasn't worth it to get it fixed. But 5 stars for the customer service I got! Really appreciate it! read more

Great service, communication and reasonable pricing. Paul called me 3 times to let me know how the job was progressing and my car was actually ready 3 days earlier than expected. They went up and above my expectations, polishing my entire car and cleaning my foggy headlight at no extra charge. Thanks guys, good job! read more

I've been here twice. The first time was for my Corolla which went fine but the second time was very disappointed. I had some parts that I had installed for my car but was damaged in an accident so they order a new one for me. When I saw it, it wasn't the same as the one I had so I told them I wanted the same one but they were annoyed about it cuz they already installed it and now they have to take it off. U can't order something else and expect the customer to like it. So I had to order the same one myself. Also, one of the light stopped working within a week so I called them. They said there is no warranty. That's BS!!! They ordered that light so how can there be no warranty? Definitely not coming back here again. Lousy service and a liar I see Keith has replied to my post. All I can say is I have no intention to call or want to deal with your shop ever again. read more

My car got keyed and through my boyfriend's suggestion, I went over to Auto Collision Center to get my door fixed. From the start to the end, I felt absolutely taken care of. Not only was my concern addressed, my door came out looking brand new! I highly suggest anyone to always come here to get your car work done. They are amazing, knowledgeable, and go 100%. Thank you so much for your help and care, Pablo! read more

Auto Collision Center - After - Body Shops Near Me - Daly City, California

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My neighbor backed into my Prius and Auto Collision Center was on the list of approved repair shops. I saw they had great Yelp reviews and the reviews were right! Everything was repaired easily, quickly, with great communication. The office was very friendly and helpful. My car looks great, and they cleaned it before I picked it up. Can't recommended this shop enough. read more

Poor service and poor customer service. Had to come back twice due to them ordering the wrong part for my car, despite bringing the car in so that the correct part could be ordered. Despite not getting any bills, I get a phone message threatening to send me to collections due to the insurance not paying them for the repairs. You should try billing someone before threatening them with collections 2 days before Christmas. read more

Outstanding customer service. Was done early. Work was quality and everyone was very pleasant, Friendly and kept me informed. Would highly recommend this business. read more

Keith and his team handled my unusual case very well. From the moment my car was in the shop, I knew it would be well taken care of. They even had the courtesy of fixing dents and dings, moreover other things they did not need to do. Great service and great customer service all around. Got my car looking better than ever. Thanks Auto Collision Center! read more

Auto Collision Center - Body Shops Near Me - Daly City, California

Being in a car accident is never good, but Auto Collision Center made the repair process easy and painless. They are very professional and treated me with respect. They explained the scope of work and costs in detail, dealt directly with my insurance company and took care of my repair very efficiently and timely. They also provide a lifetime warranty for all the repairs they do. When I got my car back, not only was the body work done to perfection, but they cleaned the car inside and out. It never looked better!! I highly recommend Auto Collision Center !!!! read more

My first experience here and highly recommend the folks at Auto Collision Center. They were recommended by insurance company which handled the estimate and claim resolution quickly. I was given estimated time of 2 -3 days to complete the work and was kept informed by text messages of progress. Car was delivered right on time and looked 100% better than when I drove it in. The final outside and inside (thorough) cleaning was amazing. Thanks to everyone for a great job! read more

By far the best service I have ever received. Excellent communication of status of my car.....daily via phone and e-mail. And great quality of work was delivered also. read more

I'm not entirely sure what kind of business they run but I've had several issues with them. When first getting my car evaluated, the adjuster had knocked my phone to the ground when handing over my keys. My phone shattered but they did not accept liability. My vehicle then took two weeks longer than expected to complete with three delays. If I really wanted to put in the energy, it would still be in the shop. When repairing my vehicle, I noticed several issues and pointed it out all while refusing to pick it up until fixed. The estimator constantly disagreed with me but took the car anyways. When I came back, rather than fixing the problem with the fender, they lied about adjusting it at all and PAINTED several areas to conceal it. I can see through the cracks of large pieces, other pieces even MOVE around and can prove from stock photos of the vehicle that it was placed incorrectly. Still, they have not acknowledged their error nor did they provide an appropriate solution. Honestly, from customer to customer, save your time and energy and go elsewhere. My time with Auto Collision Center was the worst I've ever encountered. read more

Auto Collision Center - Instead of adjusting the angle of the fender and hood, they painted over this area. - Body Shops Near Me - Daly City, California

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I normally do not write reviews but these guys were amazing. About a month ago I had a stripped screw on my Tesla that I struggled to remove. I called Auto Collision Center and they told me to come in so they can take a look. First thing when I arrived, the team starts to diagnosis and fix the issue on the spot. After about 10 minutes they were able to help me remove the screw. Not only did they help me really quickly, they also did not charge me a single dollar. I highly recommend these guys! I will be coming here for all future repairs!!!! read more

Horrible service!! But the business owner tried to make it right! Thank you Keith My car was in the shop for a month to get the front bumper repaired (a month!!!) I had a rental from my insurance company that expired but my car wasn't fully repaired. When I asked the shop (Wayne) how much longer until my car was done (Wayne) said "we don't know" So then I asked, would you pay for the rental until my car is fixed? They said no, in fact they asked me to pick up the car as it was and they will call me when the parts they're waiting for arrive so I could take my car back to the shop. I was like "what type of service do you offer here?" So they gave me another solution, remove the parts they're waiting for from the total cost and they will give me my car as it was (no 100% repaired) When I got the car back, the work they did was horrendous. The car was dirty, had 2 new dents, the bumper is missing a part on the inside, the fog lights aren't in place (water gets in) and on top of that there was stuff missing from the trunk. I promised the insurance claim representative, I'll do everything within my power to get this shop removed from the insurance's network, BBB will definitely know about it. No customer should go through this type of service, ever. Obviously, I had never received a follow up call from them and I hope they don't send me a survey, because they hear all about it again. After my initial review, the business owner Keith reached me to figure how he could possibly turn my horrible experience with the shop. He had fixed some of the things didn't get repair correctly. Keith, I appreciate what you did, you are a man of good principles that genuinely care about your customers and your business. I'm grateful you did not ignore my situation but faced it, I respect that. read more

First off, just want to say the staff here is super friendly and helpful. Right off the bat Jason was super cool and definitely had the eye for my 2016 Nissan Maxima. I was in a fender bender, my back bumper had two little dents. I wish i took before and after pics because this shop did an amazing job at taking care of my car. It was only in the shop for 2 days. Love that my insurance works well with ACC. Also, they're very tech savvy so they'll send you text messages of updates on your car with time frames, which i really appreciate. Bonus; picked up my car fully washed and cleaned (; thank you guys again! *Definitely would recommend this shop to friends and family* read more

I hit a deer and my Subaru Outback front bumper clipped out. They gave me a very accurate estimate just by looking at the car and accommodated me with an appointment very fast. The job was done so fast that they didn't charge me anything and even gave me a free car wash! Amazing. You hit a deer and you end up with a cleaner car! Will definitely be back. Attention to client to it's finest. read more

Took my old SUV here after a fender bender. Keith & Pablo provide excellent customer service and my car looks 10x better. Definitely recommend! read more

Got rear ended on 2/12. Brought the car and they emailed an estimate right away. They asked us first if they can go ahead and start the repair and we said yes. I'll just pay the deductible first because i want my car back right away and its such a hassle driving a rental. They were so friendly over the phone and in person. Answered all my questions since this is our first accident (not our fault). They told us the car will be ready 2/26, they ordered new rims and City Toyota was late with delivery so we got the car the next day which was not a problem. Melissa (receptionist) called 2/27 and said the car is ready. She was kind and patient with all my questions. Wilson was handling the claim/repair, when we picked up our car he walked us thru and explained every single detail they did and what was needed. Even the paint job was amazing. He was friendly and very knowledgable. He advised us to be on top of our claim with other party's insurance company to get our deductible reimbursed. They detailed the car and has a lifetime warranty. They were easy to work with and was amazing the entire time. Thanks Melissa and Wilson! read more

Brought my truck in there for some fender bender work. Truck came out looking super clean and better then when I brought it in. Great service. read more

We had our prius car repaired at this body shop this month. Keith handled the repair. We appreciated that he called, texted and even sent an email to keep us updated. When i had question about insurance cost and mine, he explained it politely. He took the time and made sure that I understood, and he answered my questions. I highly recommend their shop!!! Thank you Keith for an excellent service!!!' read more