sales guy was nice, helpful.. although the Nissan we drove way pricey. Above bluebook value. this…read morecar was claimed to have gone through inspection by their department. The car first thing I noticed while on the test drive was oil pressure was very low! No oil light indicator. I turned around brought it back and let the salesman know. he said the shop would look at it and repair anything further. He called the next day and notified me the oil pressure sensor was bad and they replaced the part. inquired about a loan for the vehicle and they wouldn't due to price of the vehicle. At this point the hard inquiry exists on a car they knew wouldn't be eligible for a loan due to the asking price. my first experience here and most likely my last.

Hands down the best used car buying experience I've had while looking for a commuter car for my…read moredaughter. They are out a ways from Portland but sometimes you have to go a bit further for a good deal. Michael was up front about the vehicles we were interested in. He provided all the service documentation he had on each vehicle and was forthcoming with the information. We felt absolutely no pressure to purchase same day. His customer service was off the charts and I would highly recommend buying a vehicle from Brookwood Auto Group.

Found Accolade after I was given a very steep estimate for repairs on my subi from a dealership…read more Jon was able to give me an accurate ball park estimate the day I called him based on the quote I had received and without looking at my car. I got my car in the next day and they worked on it for about a week and a half replacing the head gaskets, AC Compressor, and CVT pump reseal. They gave me a couple upgrades on the house that were very appreciated. Two weeks after my car's "open heart surgery" as Jon called it, we drove to Boise and back with no issues :) So grateful to have a knowledgeable Subaru shop nearby!

After a bad experience with a dealership in Hillsboro, who shall not be named that took my money…read moreand didn't even do diddly to fix my car, I started looking for another car repair shop for my Subaru. I stumbled across Accolade. They did such an excellent job fixing up my car and didn't charge me an arm and leg. Over time I got to know the owner. I discovered that he has a real passion for Subarus. He helped a friend of mine get a used car and that really worked out well. After that I decided to let the owner know that I was in the market for a second used car. It took a while but we found one. He replaced the engine in that car and during the shakedown phase there were a few slight problems. The owner went over and above the call of duty and out of his way to fix every problem. It's like having a brand new car and he sold it to me at a very fair price. If you're looking for car repair I can recommend them. If you're looking to buy a refurbished car this is the place you want to go. Enough said!

Andy N. Is a top notch sales guy. He worked diligently, provided honest information, addressed all…read morerequests with promptness, and made sure he had my best interest at heart. He's a true professional. Thanks Andy.

Awful attitude. Stay away from them. Overpriced vehicles and the manager/owner thinks he is sent by…read morethe gods. No sense of customer service or decency even

What could improve !?!? Sell cars that last longer than a year. Bought a 2013 Forester Subaru Sept…read more2024. Broke my ankle Nov 24 Drove my car Feb 2025. There was a rattle when I turned the car on but as soon as it warmed up the noise went away. I found out today 7/7/25 that I need a used engine$6,600.00 due to rod barrings being shot The owners replaced the radiator but left the old hose(s) attached that was $600.00. Yea team Owners please don't reply because anything you say will just make be mad. You can send me a check !

If you are looking for professionalism and a car that won't break down 20 mins from the dealership,…read moreplease look elsewhere. We were sold a lemon and now Instead of doing the right thing and working with the customer, they choose to be disrespectful and dishonest. Truly a disgrace.

I bought my daughter a car from Grove. We needed a car right away and found the perfect one. Sam…read morewas very helpful and nice! Their 3 month warranty was amazing. Everyone in the shop was very nice and they worked with us getting the car to perfect running order. Buying a used car is frustrating and Grove made it so much better. I will definitely recommend them and I'll definitely be back to buy another car from them in the future. Great customer service!

Wendi L. Vernonia, OR…read moreGMC Sierra 1500 Verified Customer Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4 10/06/2019 On site service center team We recently purchased a 2010 GMC Sierra. Check engine light came on and they gladly took it in to their shop and replaced the mass air flow sensor, only to have the light come on again before I left. Their lead mechanic let me go with him to drive it with their computer hooked up to the truck and was very helpful, kind, and knowledgeable. At that point, he recommended a new fuel pump, which they ordered that day. They installed the new fuel Pump and also found one of the spark plug wires was bad and grounding out as well. They replaced ALL of my plug wires as a courtesy! Not gonna lie, I was Leary about purchasing a vehicle here at first, but we are thoroughly pleased with the OUTSTANDING CUSTOMER SERVICE from their service center!!! The service shop manager and foreman are definitely going to help this place thrive! We would definitely purchase here again! Recommended

I purchased a 2020 Subaru Cross trek for my daughter on February 2, 2026 that took until April 9,…read more2026 to actually end up being drive-able. Please read the one star reviews here and save yourself a monumental waste of time and money. Other 4 and 5 star reviewers on here must have gotten really lucky, we unfortunately did not. This dealership is no better than the 20 other clunker places I drove by to get to it. Just because the dealership is INSIDE a building, doesn't make it a "Premium Dealership." The amount of money I ended up having to spend over the 2+ months I was waiting and paying for this car to be repaired and I could have bought a new 2026 from an actual Subaru Dealership. How bad was it? The cars engine over pressurized on the way home and destroyed everything in the engine bay. We ended up having to buy ANOTHER car while we waited. My daughter was starting a job with a commute as soon as she moved to Portland, so I couldn't wait for this dealership to spend over a month and a half, hashing back and forth with their shade tree mechanic about how he "didn't do the repairs right." After everything was said and done, I ended up spending about 23k on a car that SHOULD have gone to the parts/scrap yard. Not sitting for sale in a dealership. Top that off with having to buy another car at the tune of 10k, really stung. All that being said, the real Dealership that took this turd and actually made it NOT a massive pile was Accolade Autos in Hillsboro. If you need a GOOD used Subaru, with an actual HONEST mechanic. I highly recommend this shop. Jon is top notch and a third generation Subaru mechanic.

Went in, cash in hand. bout 26-28k budget. Asked to look at a certain car - they mentioned the…read moreperson inside "just" purchased it. I asked to see the other white 4runner - they mentioned it was sold as well. I let them know the site still reflected and they just mentioned their website guy was on vacation. Eventually went to another dealer and actually got a great deal on a stock 4runner. Just for fun - I looked on their site and unless it hasnt been update for weeks - its still there. LOL Not sure if they pick and choose their clients but I could barely get them to chat with me when I did go in. I look young so maybe they didnt take me seriously but no fault to them! Cant vouch for their car quality since I purchased elsewhere - this is more a review of the small experience I did have with them. I would maybe look elsewhere Cheap Rough Country lifts, No UCA additions with the lifts, turn and burn mentality while not focusing on small details like updating a website? If they cut corners on those decisions - begs the question where else they do as well. Food for thought!