1. Auto Air & Heating

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New Palestine, IN

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Auto Air & Heating

3.7 (3 reviews)
Closed • Closed

Services - Auto Air & Heating

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

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People searched for Tires 2,292 times last month within 15 miles of this business.

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Discount Tire

Discount Tire

(51 reviews)

During heavy construction on the way to work this year it seems as if we were always needing to get…read morea tire fixed or replaced, and it made me so thankful that we used Discount Tire. No matter where you purchase or generally get service you can get tires repaired at any location. I had a flat tire at work and was able to make it to the closest shop, and they were very gracious and fast. I didn't miss much work at all, and there was no fee! We highly recommend their services. Also if you only need to check the air pressure they have a convenient spot outside. You pull up and someone will come out and check to make sure you only need air and not something else. Great savings of both time and money!

So far not a good experience, no acknowledgment no "be with you shortly" no nothing just standing…read morehere waiting. Good customer service at least would acknowledge any patron standing there in the entryway and at least say something. I get they're busy but I swear good customer service is very rare. Update after 6 minutes... they just yelled through the door we will be with you all in just a couple minutes. I know it will be more. The correct thing to say would be, "we are sorry for the wait, someone will be with you as soon as they are available." Dear management teach better customer service to your employees. ***Update once helped Obdulio helped me and he's a nice young man who knows how to treat customers. He was able to get me the proper information and very professional. I'm very grateful for his help. I realize it's busy I'm not disregarding that I really am not. It's just frustrating to walk into a business nowadays and not be addressed or spoken to. My interaction with Obdulio definitely has helped because of his ability of communicating and being able to get my car in. Regardless of how many hours I appreciate his help. 5 stars for Obdulio 3 stars for the first part of my visit. Reminder to bring earbuds or something to distract you from annoying people who don't understand that changing tires takes time and patience. Also for the morons on speaker phone who are obnoxious and rude. ******UPDATE AFTER DROPPING MY CAR OFF ALMOST THREE HOURS AGO...they close at 6 and I have not heard one single thing about my car or anything. I get again it's busy but COMMUNICATION IS KEY. They told me 1 1/2 hours which I knew it would be longer but now what, do I have to miss work tomorrow because my car is there and I don't know the status. MANAGER PLEASE HAVE A POW WOW WITH YOUR GUYS ABOUT COMMUNICATING WITH CUSTOMERS. BACK TO 1 star. Zero stars if possible because the link the person left under this doesn't work it says error when I try to contact them. ******LAST UPDATE 7:38pm Obdulio called me a few min ago said he saw my car and asked if anyone had contacted me and they said no so he was kind enough to call me to tell me it was ready. This young man is probably the kindest and honest person up there and I know he's doing his best. I do appreciate him: I just still hope the others learn some kind of way to communicate with customers better and have a little more experience with treating customers better. Obdulio 5 stars Overall experience 3 stars The customer service link zero stars since it doesn't work but I only have one thing left to say, Obdulio is someone who has my respect and hope he knows that.

Auto Air & Heating - tires - Updated October 2026

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