The staff in the office is very helpful with figuring things out when applying. Kelci has been so kind and informative with the back and forth of emails and calls. Quick to reach and respond. read more

Worst experience of my life. The company has terrible policies that will never get their properties rented out. After hearing their policies and reading the reviews, I am 100% sure they are faking reviews too since no one would find their policies favorable. Their properties sit on the market for an average of several months, so if you hate money, rent your property through APM. Maisey was terrible to work with and genuinely, when working with places to live (you know, pretty big deal) maybe try working with a tad more sensitivity. I would use more choice words, but I don't want to give them an excuse to take my review down. So we will just leave it at this. Avoid at all costs. read more

Luckily I found out before renting from them I'd never want to. Had an appt to view a "house" when I pulled up I could clearly see it was a duplex with a second mailbox and 2 of each garbage can. I called, the office didn't seem to know what was going on. Then I had an appt to view a commercial office later in the day and they never even showed up! On top of that their "residents benefits package" they FORCE onto everyone is illegal. You don't HAVE TO have services you don't need. A tenant is not the client of the property manager the home owner is. read more

Our family has use authority for all of our rentals we are extremely happy with their placement. SG read more

Overall I was very pleased with APM. Aaron & Jolene and all of their associates especially Hannah & Nicole were very professional and helpful during my years with them managing my properties. I would definitely recommend them to any landlord needing management for their property. read more

Very pleased with the process for far. It's been 3 weeks and I love the home! The process has been easy and fast. Prett straightforward and simple. read more

It's a breath of fresh air to come across a property management company that truly cares about their clients. Authority PM is a company with integrity. Highly recommend. read more

Taylor is great to work with! She's very kind and professional. I highly recommend working with her or her team.

These folks are absolute clowns. It's now been almost two weeks in the application process and every second they suddenly come up with yet ANOTHER piece of documentation they want us to provide....All to rent a little s#i*hole appartement that we could clearly afford to buy 5 of if we so desired. Don't waste your time dealing with these jokers. read more

I had a terrible experience with this company. My time was wasted in the attempt to secure a rental property. The money I spent and the time I took off from work just to complete the process was made horrible by my appointment to view a home being cancelled an hour before our appointment. Being told by the representative that the online appointment confirmation is responsible for the cancellation. Please, just give me a live person who will give me a concrete answer if a rental is available for me to rent? The representative that helped us is out sourced from the Philippines. She is a very nice lady put in a bad situation with a dissatisfied customer. read more

Starting with the positive, Authority does manage beautiful homes. Additionally, Hillary was very friendly and professional when showing us some properties and did a great job answering my questions and being flexible showing us some homes. My wife and I found a home we loved and put in an application on 11/15, or a little over a week before Thanksgiving, and requested a December 1st move-in date. A day or two after our application, we were told that our financials looked good and it was cleared to be sent to the owner for final approval. I called multiple times requesting updates over the next two weeks, only to hear different responses. While they told me I was approved to have my application sent to the owner a couple of days after we applied, I received another email over a week later that said sent my application to the owner. This was confusing as they told me they did this a week ago. When I was finally able to get in touch with them again, I asked if I could apply to other homes in the meantime because it was taking so long for the owner to get back to us on this application. The person I spoke with seemed to have little to no empathy for our situation and said I have to withdraw my pending application to apply for another home. This was quite upsetting as at this point, it was now Monday after Thanksgiving and we were hoping to be moving by the end of the week. Additionally, it seems backwards to me that an owner can vet multiple applications at a time but they do not allow prospective tenants to apply to multiple homes at once, especially if they've already given you the green light financially. My wife and I decided to try to find a home with another property manager after my call with Authority on 11/27. I called the other firm that same day, and because we were moving from the Bay, the firm was able to accommodate having one of my family members tour the home on our behalf. We put in an application the same day and were approved the next day. It was difficult to find a moving truck because of the short notice and had to make several adjustments to my schedule to make it work, but was able to get it done. Authority finally called me back on 11/30 telling me the owner had approved our application and asked if a 12/1 move-in date would still work. I respectfully declined as I already signed a lease with a different property. I've lived in both SF and NYC and had better experiences there compared to Authority which was shocking to me. I gave them every opportunity to earn my business as well as time and understanding around Thanksgiving. Very disappointed with them, and would recommend trying to find properties from another management team if you can. read more

We are very impressed with Authority Property Management. They have demonstrated professionalism, efficiency and concern for us as property owners.While our past experiences were subpar, this is Not the case here.. This company came highly recommended by our realtor and now we know why. Encouragement, council and support create a great owner - management relationship. read more

I am exceptionally pleased with the service that has been provided by each of the employees involved in the process of my lease and the timeliness in response to my service requests. I have been in my unit for a few months and couldn't be happier. Cathy read more

There's a reason they are the biggest property management place in town. Very friendly and skilled workers

Both Taylor and Hillary are the best. From the front desk to walking you around and showing you the spaces. They both give their best in a unique and professional manner. This is my first rental property manager and will probably be my last. 10/10. read more

Authority PM has managed our 4-plex and single family residence for several years. I can honestly say that they are the best PM company there is. And I have worked with several. Much appreciated. Ken read more

Live currently in Sacramento and looking to move to Redding for work. Our schedule only allows us to tour properties on weekends. The company is not able to accommodate us viewing properties we are in on Saturday or Sunday. very disappointing! read more

This company is comfortable letting tenants live in an extremely moldy apartment. They do not help in regards to ones quality of health. Lawsuit! read more

After losing our home in the Carr fire and searching for affordable housing for months, we spend probably $500 on applications fees. We finally gave up and moved into temporary housing to take some time to just breath. Recently, we finally decided to look for an affordable and more permanent house again and the first place we applied to was APM. The house we applied to specified their "requirements" in writing including no evictions, no co-signer, no section 8, three times the amount of the rent in income, no felonies." We qualified for all of that, so we applied and paid $80 in application fees. The next day I get a call to "update me on my application" and they told me we won't qualify for any house because they require a credit score of 650 for ALL properties. After posting about this on social media, several people respond to say the same thing happened to them. I wrote a complaint to the owner and he did respond and let me know where I could find their policy which was listed in the fine print of the application and under "about us" and then "rental policy " on their website. In the end it is my responsibility to ask question and search for information that I need but, I do still feel that the very important requirement of renting through this company should be listed on the requirements of each rental as are the rest of the policies that were mentioned. read more

Authority Property Management has been super helpful in answering all of my questions as I helped me father-in-law and grandpa find a home in our area (they were moving from out of town). It was super helpful that I was able to assist on their behalf and they responded fairly quickly and respected my role in the process. This is our first time working with a property management company and our experience is so far so good! read more

Funny how these people claim that my last review must not have been for their business because they can't find me as a renter. First, how do you know it was rented in my name? Second, my name on here is not a full name. Nice try Aaron! My previous review was absolutely for you guys. You took over the property management of the house my family was renting and you were terrible! You treated my family with very little respect like you didn't give a shit, you just wanted your money.... That's how Authority Property Management works. It's all about the $$$ not what's right or fair. read more

Just so you all are aware, this place will use all of your deposit on things in the house that dont need replacing just because they can. I strongly urge you not to go through this company unless you dont care about receiving your deposit back. We were charged for many things that did not need replacing or done. I will NEVER reccomend this place to anyone. read more

We just finished up a one year lease on a property that was managed by Authority. They were a pleasure to work with from beginning to end. The move it process was easy and they returned our deposit quickly after we moved out. We had a couple of plumbing issues and they handled them super fast and efficiently. I would highly recommend them! read more

Have you Ever been to one of those kitche restaurants where they are supposed to be rude you on Purpose? Well then, I have the company for you ... authority property management has become the new leader in ineffectual misleading and snarky representation or lack Thereof for home owners in the redding area. If you have money to spare wasting on a company that lies to you about their acceptance policy, creates impossible standards for cosigners(7xs the rent) and simply refuses to apply common sense or decency to your interactions and possible struggling scenario then by all means waste your time here. Or, should you be wise enough to know the runaround from sharletons when you encounter it, steer clear. Unreasonable, Fraudulent and lacking common sense. That's what you get here. Try contacting a private owner first if you move to redding. These companies here are all puppy mills for app fees. I was warned after the fact from Multiple sources that this place, among others, is notorious for collecting as many app fees as possible to pocket quick cash. Despicable business practice and the broker should lose their license. SHAME. read more

If I could rate this place 0 stars, I would. False advertising. Slow service. Doesn't work well with potential renters. No house showings on weekends or after 5:00pm so if you have a job or school or a life, they won't work with your schedule. High application fee costs. Apparently some houses they manage require the renter to make 7 times more than the monthly rent! So if the rent is $1400 a month for example, you gotta make $9,800 a month to qualify. Ridiculous! It's usually three times more not seven! Anyways, this place is a joke. read more

After looking for a place to live in Redding for many months I rented one of Authority Property Managements properties. I am extremely happy I did. I had a few maintenance issues and they took care of them quickly and sent nice qualifed technicians. read more

Authority Property Management goes above and beyond for both their renters and their homeowners. We rented from them for over two years and they were always prompt and professional. There were a few times when our homeowner would show up at unexpected or inappropriate times. Authority, handled these sticky situations like a tactful liaison who appeased both parties. In the end , we loved the house so much that we bought it from the homeowners. If we ever buy a rental property, Authority Property Management is who we will use! read more

We have been with APM for a few months now and we like it. We have had to have a few repairs on the home and they have been completed pretty timely. If you are looking for a rental, they have lots of great options at many different price levels/locations and good customer service. read more

Authority Property Management is great! They take care of everything and put our minds at ease. Highly recommend.

We had a good experience with Authority. They were knowledgeable, and quick to respond. They did a nice job representing me, (the landlord), and the tenant. They were also supportive and helpful when it came time to sell the home. I recommend Authority Property Management. read more

They handle my families rentals and do a great job. When ever we have a question they are fast to respond and if we need help with a repair they get right on it. I recommend checking them out if you are shopping for a professional property manager. read more

worst experience I've ever had as a tenant, will never be using them again due to how slow they work, and how little they actually do for the home owners! I could say a lot about what they did wrong but I'm just going to leave it at... worst management ever read more

Absolutely terrible service. You can't leave renters without heat during winter storms for longer than 24 hours. That's California law, not to mention the fact that senior citizens can't even go 24 hours. Sorry the heating service you called gave you an estimate you don't like, you can't take 3 days to get second opinions when there is snow on the ground! read more

I am writing to thank Aaron and Joline at Authority Property Management for all they have done to help my parents-in-law after the Carr fire destroyed their home in Redding. APM had a beautiful new rental home that they made available to us as soon as possible after the fire. They expedited the rental application so they could move in as soon as possible. The insurance company covered the cost and my mother and father-in-law were able to call this lovely place home until they found a permanent residence. Many thanks to you both! read more

Aaron and Joline own and run a fantastic property management company. They placed a well qualified tenant in my property within 1 month of my last tenant moving out. They are quick to respond to all of my questions. Great customer service. They provide all and any service that you need in regard to property management. They take care of everything. Authority Property Management is a one stop shop and very professional. Highly recommended. read more

They do not support veterans. I was on HUDVASH which is a program to help homeless veterans find housing. They rejected my application and didn't even send me an email or tell me why. "They have the right to reject a homeless veterans application, but they forget who fought for their right to do that." read more

Great property management company. They do all the legwork and are hassle free. I highly recommend these guys.

APM is a great company, always there whenever you need anything. They show the highest integrity of anyone in the business. Shout out to Hanna who always goes above and beyond the call of duty to make you happy! read more

Authority did a good job getting us into the house we're renting and operates very professionally. They're there for us when we need them.

I am not even a building owner or tenant, but had a work related question which Aaron helped me figure out. Very friendly, upbeat and professional. I would definitely choose this company if I had a building that needed to be rented/managed or need to rent one. read more