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    Authentic Window Design

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Authentic Window Design

    Window installation

    Window replacement

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    Hudson Valley Windows & Doors

    Hudson Valley Windows & Doors

    (3 reviews)

    Do not recommend, poor quality work, misrepresentation, and ongoing issues…read more We hired Angelis in late 2023 to renovate our basement and add a shower. He claimed to have a full team and promised timely, high-quality work. In reality, it was just two workers, and progress constantly stalled when he wasn't on-site. Over 12 weeks, our basement flooded twice, our sump pump was damaged and we were blamed, and our electrical panel was tripped by his equipment. His crew worked sporadically, sometimes not at all, and basic tasks like installing a toilet took months. He also pushed unnecessary upgrades, including replacing a functioning boiler and a kitchen window. The Pella window he recommended took months to install, arrived defective, and still isn't fixed. He verbally, and in his written contract, described a warranty that does not match Pella's written policy, and we've had an extremely difficult time getting support from them. Please see the attached pictures of the contract I signed with Mr. Angelis and the response from Pella windows regarding the warranty. Pella is quoting me $1619.38 for the repair, despite being promised a lifetime warranty by Mr. Angelis, which he promised was transferable and would include all mechanical and glazed parts. Mr. Angelis was paid $6,600 for this window. I posted a detailed review during the project outlining these issues. It appears that review and the name of the business was changed. I'm reposting this because nearly a year later, we are still dealing with the consequences of his work. Proceed with caution.

    John and his team did a tremendous job at my home installing replacement windows. If I had one…read morething to say, they were meticulous! I have used John for many other difficult projects that needed attention, including repairing and replacing my sewer connection, installing a complicated water filtration system to name just a few. A very professional team commands the attention of serious homeowners who need quality work.

    Window Solutions Plus - Harvey Tribute round top over double hung window installtion

    Window Solutions Plus

    (23 reviews)

    Excellent service. Step by step process well explained and meticulously followed. Everyone from…read moreJohn and Greg to the installers were extremely professional. 12 windows in a day with no mess. Superior job at a great value. We will be using them for the upper floors of our Bronxville home.

    Highly recommend Window Solutions Plus! Top notch work…read more From the start of the process until completion, I found them to be professional, with high quality workmanship and product. I interviewed several companies, Anderson, Pella and more. Upon meeting John, one of the owners, I immediately felt conformable. There was no high pressure, never ending talking like the other companies did. He took me through product choices, the various price points and made great suggestions! The unique thing with this company, they are working with the best window companies in the business. Anderson, Bella, Harvey, others. They have access to all those lines. I found that refreshing. When you talk to Anderson sales people, they're selling you only Anderson windows With Windows Solutions Plus, they are suggesting the best line and the best quality for your specific home. I selected Harvey Windows, top vinyl line, based on John's suggestion and the price point. Deposit given, order was placed. Withing 6 weeks , I received notice the windows are ready for install and we booked an install, a few weeks out. The install was Thurs ( 1/24/24) The installers were great. They arrived exactly on time, Spoke well, understandable and polite. They first spent time lining the home with drop cloth , covering near by furnture with plastic. It made me comfortable that they respected my property. Then, the removal of the old windows. Very little noise and very little dust or debris. After that came the install of the windows. It was seamless, everything fit perfectly. Then, the trim work and finish trim. This is where I feel high quality carpenters are needed for a good install The team at Window Solution Plus, has great carpentry skills. The trim work both inside and outside look terrific. Spot on. The next stage was cleanup. It wasn't a 15 minute rush job. Instead, it was a well executed professional job, lasting over 1 hour. Vacuuming, dusting inside. Actually washing certain areas of the floor. Then the coup de grace, they go around the property near the outside of windows and pick-up debris by hand, then vacuum. When they leave , the inside and outside is perfect. Like they were never in my home My wife and I couldn't be more happy with our windows and this company I will hire them again in the near future and highly recommend you do the same. You will be happy you did !

    A & J Window and Glass

    A & J Window and Glass

    (60 reviews)

    Bensonhurst

    A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

    I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

    Authentic Window Design - windowsinstallation - Updated May 2026

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