Benson was amazing. He responded immediately and scheduled a visit the next day. He had to order…read morethe glass which took one week and he installed it the day the glass arrived. The job was meticulous and done perfectly at a very competitive price. I will most certainly call him if I have any other needs with respect to my windows. I will also recommend him to anyone I know who has to replace a window. Great job, Benson!

Very good service. Honest, reliable, very reasonable, a job well done. I already referred them to…read morefriends.

They did an awesome job coming over to my home and measure and get glass tops put on my tables. I…read moredefinitely recommend!

Other places need to pay attention because this is how it's done. I Found them through a quick…read moregoogle search after I needed a broken window glass replaced. I called to inquire if they could do it and was told not only could they do it but they would have it ready the very same day. When we arrived the gentleman at the front was super helpful and answered all of our questions. We dropped off the frame and it was ready in 2 hours! I will definitely be recommending them to everyone I know and will only use them from now on if I need any glass work or window repair done. Thank you!

Great service! Would definitely recommend. Easy to work with and super fast. They came right on…read moretime and the screens they made are exactly what I wanted.

I honestly don't know how this guy is still in business. This will be the last time I refer anyone…read moreto him. As a board member of a building with many residents needing window repairs or replacements, I expected a much higher level of professionalism. I contacted this contractor today, and he told me he wasn't even sure when he would be available to come take measurements. When I asked for a timeframe, he couldn't even tell me whether it would take 1 or 2 weeks just to come out for simple window measurements. He said he would "let me know," yet never even took down any contact information. On top of that, the person I referred to him was also left waiting without any response or follow-up. This is no way to run a business. The customer service is extremely poor and unprofessional. I had no idea the company operated this way, otherwise I never would have referred anyone to them. Do yourself a favor and use a real window repair company like Mike the Glazier instead. The business owner has since removed his rude and unprofessional follow-up comments to my review and has now taken a much softer approach in his response. His original replies were completely nasty and disrespectful. I guess someone finally educated him on appropriate business etiquette and basic manners. Listen Taulant, you really need to work on how you communicate with people. It's not just about the quality of your work, it's also about professionalism, respect, and the way you speak to customers. Just because a job is $325 instead of $13,000 doesn't mean you should brush people off or treat them like they're not important. You know exactly what happened here, so please don't try to play the victim. I'm not trying to hurt you or hurt your business, I'm trying to teach you an important lesson. I was actually trying to help you by referring business your way and putting money in your pocket, but instead you ignored the customer I referred to you and then brushed me off as well. That's not how you build or maintain a good reputation. You also can't say things to customers like "I don't trust your measurements" or act like you'll get to their job only when you feel like it because it's a smaller project. Every customer deserves respect and proper communication regardless of the size of the job. I will eventually delete the review because my intention is not to damage your business, but I hope you truly take this as a lesson learned moving forward. How you communicate with people matters just as much as the work itself.

Wanted to leave a positive review as I've been extremely impressed with Rich and his team at the…read moreWestchester Window World. I actually had windows installed by the Long Island Franchise prior to the Westchester opening and had TONS of problems mostly stemming back to the faulty installation. They sent my information over to Rich who came over to try and fix the issue. Rich has been honest, extremely knowledgable, and willing to go above and beyond to try and fix issues that he didn't even originate. I've sent him to a friend for a window install, and will continue recommending him. Definitely give him a shot!

From the owner: Enhance your home with Window World of Westchester, your trusted local provider of energy-efficient…read morereplacement windows, doors, and vinyl siding. Serving Westchester, Rockland, and the Bronx, we offer high-quality double-hung windows, entry doors, patio doors, and more--all backed by industry-leading warranties. Our expert team ensures professional installation and top-tier customer service. Contact us today to schedule your free in-home or virtual consultation and experience the Window World difference!

Had a window emergency, words I never thought I'd say, but in about 60 minutes, my Problem was…read moresolved! Quinto answered and sent his tech right away. The Tech was personable, quick and efficient. Thank You Unique Glass for saving the day!

I needed to replace old wheels on a sliding glass medicine cabinet door. Unique was extremely…read moreresponsive and went out of its way to solve the problem in the fastest, efficient and most economical way possible. The door is back in place and sliding. Thank you, Unique!

No answer at their location. Never answers their phone, left several voice messages, non were…read morereturned

Kasun Hinson runs the place (cell # 914-830-7727). A glass and window company. Kaysun is a really…read morenice guy, replaced a number of windows for me, some springs. No complaints. He is officially my "glass and window guy". Would recommend him in a second.

I have a double hung window with a sash tilt lock that is no longer manufactured…read more Empire Window had the lock in inventory and installed within a few days. Now I am able to clean my windows. Great work!!!

I was extremely satisfied with Empire from start to finish. They were quick to respond, gave a…read morevery reasonable quote, and scheduled the job for the next day. They did the job (fixing a broken window) perfectly and were also very kind. Would highly recommend!

I was extremely pleased with American Windows they replaced…read morea very large wall to wall window in my condo they were on time, neat and the window looks great I highly recommend them

To start, American Windows Plus is responsive and speedy when it comes to new clients. They were…read moregreat to work with when I first had my windows installed 2 years ago. It's rare to see a 5 star business receive a low rating review like this, but unfortunately I had an incredibly disappointing experience, which I feel compelled to share with other homeowners to prevent anyone else from falling victim to their unprofessional behavior and lack of accountability. One of our large casement windows was factory damaged and no one noticed till it started to fog up over the past year. I requested a replacement as it was well within the 20 year warranty period. They asked for picture proof and I provided. I had to keep following up for 2 months because they couldn't provide a timeline for installation. When we finally aligned on a date they notified me within 1 hour of the appointment that they can't come because they had a situation. It's okay, things come up but you're suppose to provide a solution with next steps and not keep your clients waiting for an answer. What's truly disappointing is how Ken handled the situation. No one came to supervise the installation so that is a mistake on their part. Instead of acknowledging their workers' errors, they pointed fingers at me, accusing me of tampering with the frame & caulk. Mind you, none of my windows have caulk between the glass and frame. I'm so confused where that came from. I had photographic proof of the window's condition before and after installation, as well as security camera footage of their technicians using boxcutter and hammer to remove the frame (which I assume is what caused the damage). As a homeowner who had placed trust in American Windows Plus expertise, I was shocked by their lack of integrity and commitment to quality workmanship. A company that truly values its customers would have promptly addressed the issue, taken accountability for their errors, and worked towards a solution. Instead, they chose to evade responsibility and, quite frankly, tarnished their own reputation. Now, I have to live with the unsightly scars of their negligence - visible scratches and awkward caulk on the exterior window frame. Despite providing all the evidence necessary to prove their mistakes, Ken continued to deny their wrongdoing and refused to provide any solution or replacement. I share my experience here not only to vent my frustration but also to warn potential customers about the unethical practices of American Windows Plus. I believe it's essential for homeowners to make informed decisions when choosing service providers for their homes. It's clear that they prioritize their own interests over customer satisfaction and quality service.

It has been a month long process trying to get samples of the Marvin specialty design glass for my…read moreclient in NJ to view. Anthony, the owner, went above and beyond to get samples shipped directly to me and for that he has my loyalty as well as my forever word of mouth and yelp recommendation. A class operation with terrific customer service.

From the owner: AWD, Authentic Window Design, is a supplier and installer of premium windows and doors, all backed…read moreby an industry leading Lifetime Installation Warranty. Our goal has always been to provide you, the customer, with the best experience possible by only offering the best products, superior customer service, installation and support. Contact our experts to find the best double hung, casement, awning and picture windows, or consider sliding glass doors or French doors. Customer satisfaction has been the core of our success as we rely on thoughtful, satisfied customers referring us to family and friends. Visit our showroom in Elmsford and ask our courteous, professional window experts to answer any questions you have about your window or door.

After a horrific bathroom job gone wrong back in the Spring of 2017, we came across a new set of…read moreguys who stepped up to the plate and transformed that mess- into an ultimate and relaxing bathroom for us. We completely and happily ditched our tub for a Contemporary and seamless shower. And with the suggestion of our last Bathroom contractors, Mr. Awesome would make it happen. He ONLY does glass doors. And that's it. The truth of the matter is- Mr. Awesome isn't a jack-of-all-trades. And that's fine by me. Because at least I know, his main and only focus is on Glass. But damn he's good...Better than good! Attention to detail is what he does best. Came over and gave my husband and I an estimate along with precise measurements. Installation took place on his second visit (along with his assistant). And if I remember correctly, in a matter of a couple of hours, Mr. Awesome further transformed our bath into a modern spa-like retreat...right at home. Though pricier, the frameless system we went for, gave our Bath a gorgeous end result. Currently? Our Shower is sleek and everything was properly installed. Cost? Almost $2000 but well worth it!!!

We chose Mr. Awesome for our frameless shower, having received the recommendation from our…read moreneighbor. From the initial contact to the actual installation, everything went seamlessly. The company is extremely professional and pleasant to work with. We comparison shopped at several other firms, and Mr. Awesome's quote was the most competitive. The shower was delivered earlier than promised and looks beautiful. Thank you Alberto for a terrific job. You really are Mr. Awesome!!