What a great doctor! I did not have any real experiences with specialists to compare Dr. Miller to…read moreuntil recently. I recently had to visit 2 other specialists and now realized how lucky I was to come across Dr. Miller at Urology Associates. Not every specialists has his bed side manners, and attention to detail. He also has a seasoned staff which most doctors offices lack. So if you're wondering if Dr. Miller is going to be a good fit, wonder no more.

From the owner: **Jeffrey S. Miller, M.D.**read more

Dr. Bryan Kansas MD has been providing wonderful care and support for me for nearly five years…read morenow!!! Dr. Bryan Kansas has a wonderful sense of humor that makes his consultation visits with me so much more enjoyable and knowledgeable!!! He is a wonderful listener and always provides for me knowledgeable advice in regards to all of my urological health issues!!! I highly recommend Dr. Bryan Kansas MD to all new patients that are wanting a very outstanding and reliable physician with Urology Austin!!! Jerry Stefek

Dr. Bryan Kansas MD, my urologist and surgeon, for over the past three years, always has provided…read morefor me friendly and outstanding care and support during my consultation visits and while performing all of my surgeries!!! Dr. Bryan Kansas has great bedside manners in providing knowledgeable advice and solutions for his patients to live a better and healthier lifestyle!!! I highly recommended Dr. Bryan Kansas MD for his friendly and knowledgeable patient care and support to all of his patients!!! Jerry Stefek

We are incredibly grateful to Dr. Shaw for taking such great care of my father. He performed his…read moreprostate surgery, and everything went perfectly. We are so thankful for his expertise, compassion, and dedication. My father is now cancer-free, and our family could not be happier. Thank you, Dr. Shaw, for giving our family hope and peace!

horrible!!!! do not go to this clinic!!! management is so inept and spends most of their day…read moreapologizing to patients because they repeatedly drop the ball. dr is never there. clinic is ran by p.a.s and nurse practitioners. i can never get anyone to answer the phone. staff turnover is very high. there is a new medical assistant everytime i come. they cant keep emplyoyees staffed because the clinic staff is always unhappy and complaining about the crappy work environment that they have to work in. stay away!!!!!

This Austin Urology office and Dr. Cuellar failed me miserably today. I've had about 40 minutes to…read morelower my blood pressure so here's my review: Today I had an appointment with ARA for 1:30pm for a CT w/contrast, I arrived early and was seen at approximately 1:10pm, at which time the nurse inserted an IV portal at approx. 1:20, they ran their blood test and discovered my craton level was raised and informed me their protocols wouldn't allow them to perform the CT w/contrast without Dr. Cuellar's approval to run the CT without contrast. They call Austin Urology and left a message at approx. 1:35 and they asked me if I'd wait for the Dr.'s Office to call back, I said I'd wait. (little did I know that my wait would exceed an hour before I was able to contact someone that actually answered the phone, the appointment desk (thanks to the appointment desk for at least answering the phone. After several more minutes of being on-hold I (not ARA) was finally transferred to Dr. Cuellar's nurse. Once I explained the situation and gave my phone to the CT Technician and they explained again and being put on hold again for almost 10 minutes, the Nurse finally said she was unable to reach you (Dr. Cuellar) at which point I decided I wasn't going to wait even longer and I was going to cancel my CT scan with ARA. So, what now Dr. Cuellar? My appointment next week was supposed to be to review my CT scan, which hasn't been done (with or without contrast). The phone system for Austin Urology is one of the worst I've experienced and trust me I have to deal with the VA's system and yours is by far the worst. I am anxiously awaiting a decision on whether or not my appointment for next week is either cancelled or rescheduled once again.

Dr. David Cuellar MD is a very friendly and knowledgeable urologist and surgeon that always wants…read moreto provide his most comprehensive care and support to all of his patients!!! I highly recommend Dr. David Cuellar for his outstanding care and support that he has for his new and existing patient to live a better and healthier lifestyle!!! Jerry Stefek

I traveled from out of state for aquablation surgery performed by Dr. Cuellar at the recommendation…read moreof a relative who was very familiar with this doctors experience level and reputation. Not only was I surgically in great hands with Dr. Cuellar, his support staff including Henry, (PA) and Tommie, his supporting nurse were just outstanding. For the few weeks prior to surgery, the 3 weeks I was in Austin during the surgery and for the following weeks post surgery...Tommie was just exceptional on the phone and through portal messages. Henry as well could not have been more supportive in the weeks post surgery. It was/is obvious to me that Dr. Cuellar has perfected this mode of prostate surgery and I'd recommend him to anyone considering aquablation.

ELDERLY PATIENTS BEWARE!! When I tell you that this place is evil, I mean it. I took my 87 year old…read moregrandmother, a returning patient, here for a very bad UTI she was struggling with. UTI's can be deadly for women her age. The front desk people tried to force her to reschedule her appt because she had forgotten her debit card to pay for the appt upfront. It was a $45 co-pay. Not a lot of money, and she easily could have paid it when she got back home or online. They said it was "company policy." and that she would have to come back in a month or so. FOR A SEVERE UTI. They were extremely rude, uncaring, and unprofessional. Elderly patients can be forgetful. And beyond that, the POLICY itself is completely ridiculous. I haven't seen a doctor in 10 years that doesn't let you pay online or on a portal. I stepped in to pay for the appt so that she could be seen. And as I sat in the waiting room I watched how they treated each patient as they checked in, most of whom are elderly. They were horrible and rude to every single one of them. I was shocked. I am shocked that this place is still in business. If you are looking for a Urology office that cares about it's patients, Urology Austin is not it. They care about money. Nothing else. But perhaps their policy also demands that they treat their patients horribly.

My vasectomy procedure did not exactly go according to plan, both from a procedural standpoint as…read morewell as front office proceedings. I explained to the doctor during our consultation in January how terrified I was of this procedure and that I wanted both the valium and nitrous to get me through it. He said no problem. I also received a printout of pre-op and post-op instructions, which includes them stating someone will discuss with me specimen collection. Well... 1. I was not administered the nitrous as requested, and as a result, I was entirely too coherent during the procedure. 2. The doctor failed to adequately numb the area prior to beginning the procedure, which, as you can imagine, resulted in incredible discomfort. After I yelled out, he apologized and applied additional numbing medication to help. 3. There was literally no post-op follow up discussion. Basically just snipped and left. No one bothered to check in on me or go over the specimen collection process as stated in their printout. 4. When I was paying the bill before leaving, I did not receive any kind of detailed statement to clarify what all I had just paid for. And then they billed me again for something that 1. I had already paid for and 2. Something they never even gave me (the Fellow kit for specimen collection). While the doctor's bedside manner was fine, it would have been nice for him to thoroughly explain how the procedure is done and what kinds of things to expect and where. Something as simple as "hey, this is where you are going to see incision marks, this is what those incisions will look like afterwards, this is how much post-op bleeding you should expect, etc.". Instead, I'm left wondering if I'm going to end up with scarred testicles that do not look right or feel right after everything settles down. It's a very uneasy feeling. Looking back, the entire process was disjointed and uncoordinated, and I'm not happy about it. Now I'm just praying the doctor did the job correctly, so I do not have to endure that nightmare again.

Urology Austin has been taking care of all their patients with ongoing care and support for many…read moreyears throughout the Austin and surrounding areas!!! Their entire staff of physicians are always there ready to assist you with their outstanding healthcare expertise in helping you to live a better and healthier lifestyle!!! Jerry Stefek

Dr. Miranda Hardee was GREAT!...... she made me very comfortable and we had a blast just conversing…read moreduring the whole procedure, it took a little longer than normal, but I understand not ever procedure goes as planned Overall, I would recommend her, great bed side manner, funny, engaging, calming...... overall a great experience and very attentive, no complaints at all. I was in some some discomfort and she was able to get that resolved quick!

I have been going to this office for some time now. I was scheduled for botox for bladder and my…read moreappt got canceled at the last minute b/c Dr Bruce had emergency surgery. I had this appt scheduled for a month or more. Erin called me to reschedule but wanted to reschedule me for the Cedar Park office rather than Round Rock where I was scheduled. I told her that was too far and she asked could she call me back in 10 minutes. She never called. That was Friday. On Monday I left a message early am I left a message and staff said she would send a rush message to Erin. She never called. I called again that afternoon and staff told me message was sent that am and she would send another one. Still no call. Every time they have wanted me to do either PT/ new procedures they have wanted me to go to Cedar Park, which I did on one occasion. Now Vicky told me on Friday if I didn't go to Cedar Park it would be January which is totally unacceptable as I have already waited for an extended period of time. I have attempted to get Erin to return my call as she said she would do with no success. Dr Bruce is absolutely great but I have only seen him on 2 occasions b/c I always get set up with the nurse practitioner . The staff is totally irresponsible. I understand doctors have emergencies they have no control over but I should have to be put back past others who will get their scheduled appts and they should try to work with the patient to work them in some way. Would not recommend this practice to anyone. My gynecologist was the one who referred me there so I was expecting this to be a great experience; not the experience I have gotten.

Dr. Mistry was terrible. I only took the one appointment with him. He showed up 45 minutes later…read more Anything I asked questions about he completely dismissed and talked over me. Shows a real lack of knowledge regarding male fertility. Wouldn't waste your time. Had no bedside manner in anyway. Only doctor I've seen yet that completely disregarded their patients. Total dick head.

I waited 5-6 years to write this review, as I've never left a negative review for anyone. I got a…read morevasectomy done, and understood there was a slight risk involved. After the pain didn't go away after about a week I called in and was told it was normal for some people to have pain that lasted longer than a few days. After the second week I called in and said I think there was an issue as the pain was gradually getting worse. They scheduled an appointment and when I went in I told Mr. Mistry that I was in too much pain for him to physically examine my testicles. He looked at me and immediately grabbed them and I pushed him away and said "what the heck man?" He had an young female intern in the examination room at the time. He told me I just can't handle the pain and had a weak pelvic floor, and referred me to a physical therapist that if I remember right was in his office. I decided I'd do it but a few days later I was in so much pain I couldn't get out of bed or make a bowel movement. I googled other doctors in the area and found one that agreed to fit me in the same day. I went in to see the new doctor and he talked to me for a while and asked to physically examine my testicles. I told him they felt like they were going to pop at any time, he explained that he really needed to check the back side of them and that he would talk me through it and if at any time it got too bad he'd stop. After about 5 seconds he told me I had epididymitis and that I needed to go see a specialist in San Antonio. He gave me a prescription for pain medicine and something else to help with the pain while I was waiting for my appt in San Antonio a week or so later. After seeing the specialist he confirmed I had epididymitis and gave me options to do a nerve block or reversal. I chose to do the reversal, and do the nerve block if that didn't work. Luckily the reversal worked and despite having a large scar now I am back to normal. Mr Mistry (Dr is a title for people that deserve it) was completely disrespectful, didn't care, and most of all was completely wrong about what was going on with me. Later I found out a family friend had a very similar interaction with him with a different procedure. The doctor that did the reversal said that everything looked good as far as the actual vasectomy procedure. Where he went wrong was during the follow ups and being a complete arrogant jerk. I have nothing positive to say about this guy, hopefully this will be the one and only negative review I ever leave for someone.